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We are looking for a new Tier 3 Team Leader talent to join our team!
Key Responsibilities
Lead and manage a team of senior Tier 3 Support Engineers across EMEA/APAC.
Act as a technical mentor, guiding the team through deep investigations involving network protocols, VPNs, cloud integrations, and Linux systems.
Own escalations from high-value enterprise customers, driving resolution and ensuring customer satisfaction.
Collaborate cross-functionally with Product, R&D, Sales, and Customer Success to remove blockers and improve the customer experience.
Drive internal projects, process improvements, and training programs to scale the teams capabilities.
Support global initiatives and align with counterparts in the US to ensure consistent follow-the-sun support coverage.
Represent the customers voice internally, identifying trends, recurring issues, and areas for improvement.
Maintain a hands-on technical presence - this is a player-coach role.

We are looking for a passionate and experienced Help Desk Team Lead to join our global IT team! If you have a strong background in end-user support, leadership skills, and a drive to improve service delivery and efficiency, wed love to hear from you.
In this position, you will lead a regional Tier 1 support team, drive KPIs, optimize daily operations, and implement service improvements while maintaining a hands-on approach.
Key Responsibilities
Manage 610 Tier 1 Help Desk agents supporting IL, EMEA, and APAC regions
Be onsite at least 4 days a week
Own the Help Desk KPIs (e.g., resolution time, response time, reopen rates)
Ensure high-quality support via phone, portal, chat, and walk-in
Monitor ticketing queues and drive performance against SLA
Work closely with HR, IT Ops, and Security on user lifecycle processes
Oversee knowledge base creation, documentation, and training
Support both Windows and Mac OS environments
Drive onboarding and offboarding operational excellence
Conduct regular 1:1s, feedback sessions, and cross-training within the team
Participate in planning and implementing automation and AI solutions for Tier 1
Provide hands-on support when needed, especially in peak or crisis situations.

Join Our Team as IT Help desk team leader The IT Help desk team leader reports to the IT director and is responsible for providing quality Technical Support to internal customers through all available channels. Main responsibilities:
* Delivery and maintenance of quick and effective solutions for various IT technical issues.
* Users management at all systems permissions, group policy management, etc.
* Operations and support of Windows platforms and systems (including Office 365)
* Operations and support of security systems
* Operations and support of Cisco telephony systems
* Installation of endpoint equipment, printers, and more
* Operations and support of CDR systems (Content Disarm and Reconstruction)
* Installation of new Software
* Prioritize technical HD tasks

Senior Manager, our SAP, is an IT leadership position, reporting to our CIO, responsible for leading and mentoring a talented group of analysts, developers and testers to deliver business solutions on the current ECC and Future S4HANA SAP platforms. This is a customer-facing role that requires strong leadership skills, a sound technical foundation, a breadth of functional knowledge & the ability to work across multiple teams within IT, as well as business units to realize the goals of ERP-specific projects on our roadmap. It is a challenging position that requires excellent business and technical know-how as well as strong leadership skills.
Key Responsibilities
Drive the strategic roadmap for SAP.
Get influence and sponsorship for the strategic roadmap.
Lead a Global SAP group consisting of a talented team of system analysts, developers, and testers.
Attain a strong knowledge of industry business models and processes.
Deliver quality and scalable solutions that meet the needs of our digital transformation.
Manage resources, plan deliverables/milestones, and oversee the project deliverables with the goal of realizing our roadmap and release plan.
Research current trends, along with emerging technologies in related areas and provide insight and analysis on how they may positively or negatively impact the enterprise.
Work with project managers and IT lead to provide effort estimation towards future programs and projects.
Develop and maintain a governance model and safeguarding to enable releases and changes across multiple line of business.

As a Program Manager you will be playing a pivotal role in overseeing multiple projects within the Customer Operations and Success group to ensure successful delivery aligned with strategic and operational objectives. You will manage the interdependencies among various projects and ensure the overall program goals are met.

Additionally, you will oversee programs, develop, and maintain project management standards, metrics, and tools for the enablement of tracking progress and mitigating risks. As a Program Manager will work with various stakeholders in the company and in the group to ensure proper planning and excellent execution across all projects and programs.


What youll do:

Program Planning: Develop and articulate the program's strategic and operational objectives in alignment with the organization's goals.

Create detailed project plans, including timelines, milestones, and resources required.

Program Oversight: Oversee and coordinate the execution of multiple projects within the program, ensuring adherence to timelines and quality standards. Monitor progress, identify risks, and implement mitigation strategies. Manage budgets and resource allocation across projects.

Stakeholder Management: Act as the primary point of contact for stakeholders, fostering strong relationships. Communicate project progress and outcomes effectively to stakeholders at all levels.

Team Leadership: Lead and motivate project teams, providing guidance and support to ensure objectives are met. Facilitate collaboration among teams and promote a positive work environment.

Risk Management: Identify potential risks and develop contingency plans to address issues proactively.

Reporting and Documentation: Prepare and present regular reports on program performance, including key metrics and achievements.

We at our company Networking Solutions Labs seek a forward-thinking, innovative, and versatile DevOps Engineer or IT Infrastructure Administrator. By joining the team, youll take a part in the implementation of complex data center solutions, performance benchmarks evaluation, and results analysis. You will research, analyze, and implement new, groundbreaking technologies.
The candidate is expected to have hands-on experience with data center technologies, including operating systems, virtualization and containerization technologies, storage, networking, and infrastructure as code (IaC) tools such as Ansible. A candidate for this position must excel at working independently as well as in a group, in a multidisciplinary, dynamic environment.
What youll be doing:
Implement cutting-edge, end-to-end data center solutions with modern applications.
Deploy and validate reference design documents and how-to tutorials.
Support Networking Solutions Labs on complex solutions delivery by deploying It solutions, running POCs, etc.
Research technology trends and deliver best practices for integrating our company products and technologies.
Assume full responsibility over the Solutions Labs LAB equipment.

We are seeking a highly motivated Technical Project Manager to join the R&D department.

What will you do?

Take full ownership, understand the business needs and workflows, Identify the problems and needs, conduct the necessary research, and decide the appropriate course of action.

Work closely with cross-functional teams to ensure the project's success.

Manage and monitor projects with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.

Collaborate with top-notch developers to define the product strategy, prioritize the backlog and deliver on time with high quality.

Be the voice of the cross-functional teams and other product managers by understanding the developer pain points, driving the discovery process, and delivering innovative solutions that address their needs.

Developing data infrastructures and the admin system while considering all stakeholders' needs.

We are seeking an exceptional, versatile strategy Director to lead our most complex and business-critical opportunities. Reporting to the Chief of Staff, youll act as an owner-operator jumping into ambiguous challenges, designing solutions, and driving outcomes that accelerate growth. Whether its unlocking new markets, creating commercial strategies for new product lines, or scaling operational infrastructure, youll own high-impact initiatives from zero to one.

Key Responsibilities:

Drive end-to-end execution of high-impact initiatives from problem definition through implementation. Build clear project plans, coordinate stakeholders, and deliver measurable outcomes.
Go deep into high-impact strategic challenges such as unlocking new markets, expanding within existing ones, or commercializing new product lines.
Own the analytics behind the initiative you're leading in collaboration with finance, product, and go-to-market teams (e.g. market sizing, policy analysis, forecasting, and pricing)
Break down highly complex, ambiguous business problems into structured components. Develop clear, actionable recommendations and lead the business through solution design and decision-making.
Define success upfront. Establish and track KPIs and OKRs that are tied to the specific problem at hand. Build tools and processes to monitor progress and drive accountability.
Operate as the owner of your initiative driving it from strategy to execution with tight coordination, structured communication, and clear deliverables.

We are looking for a Business Systems Team Lead to own and scale our business applications and data platforms. This role will lead both people and projects, managing a team that supports and evolves critical systems that power our go-to-market, operations, and analytics.

The Business Systems Team Lead will report directly to the VP of Information Systems & CISO, giving you high visibility and influence in shaping our technology strategy. You will act as a strategic partner across Sales, GTM, Finance, Engineering, and Information Systems, responsible not just for maintaining systems, but for driving their evolution, ensuring they enable smarter decision-making, better customer engagement, and greater business efficiency.

Manage a team of business systems professionals, fostering growth, accountability, and collaboration, and directly manage an external IT consulting firm supporting the organizations systems.
Own the roadmap for business systems and integrations, ensuring alignment with company strategy and cross-departmental needs.
Drive end-to-end projects: requirements gathering, solution design, system configuration, integrations, testing, rollout, and adoption.
Evaluate and implement new AI-based tools and technologies across all departments to enhance business processes, improve decision-making, and drive our business.
Partner with Sales, GTM, Finance, and Engineering leaders to translate business challenges into scalable technical solutions.
Ensure our CRM, GTM applications, and BI/data platforms remain reliable, integrated, and business-ready.
Implement best practices for data governance, process automation, and system security.

Hiring a Technological Integration Project Manager!

Job Description:
End-to-end management of a technological project from initiation to full delivery.
Coordination and integration between development, infrastructure, IT, operational, and intelligence teams.
Defining business and technological requirements and writing specification documents.
Planning and monitoring schedules, tasks, scope, and budget.
Responsible for coordinating and managing risks and challenges within the project.

We are looking for Cloud Team Lead to join our growing Infrastructure cloud team in Tel Aviv and to take part in our effort to improve our product, productivity, security and the ability to scale.

Were looking for a Tech Lead to join our dynamic Engineering team and take end-to-end ownership of the Candidate AI service at myInterview. In this role, you'll drive the daily operations, technical vision, and innovation of AI-powered applications that redefine how candidates engage with our platform.


As the bridge between Engineering and Data Science, youll lead architectural decisions, champion best practices, and ensure our AI services are secure, scalable, and cutting-edge.

What You'll Do:

AI & Technical Leadership:

Lead the design and implementation of intelligent, LLM-powered agents integrated into user-facing applications.

Define architecture and best practices for model serving, memory/persistence, and orchestration of multi-turn agent interactions.

Collaborate closely with Data Science and Engineering teams to align priorities and deliver innovative AI solutions.

Continuously evaluate emerging AI/LLM capabilities (e.g., function calling, RAG, tool usage) and assess real-world applicability.

Drive performance, reliability, and secure development through code reviews, experimentation, and CI/CD process oversight.


Strategic Planning & Operations:

Partner with Engineering Managers (EMs) and Product Owners (POs) to contribute to technical roadmap planning and risk mitigation.

Monitor team spending and evaluate the financial impact of technical decisions.

Coordinate operational tasks like planned maintenance and incident management in alignment with company policies.


Architecture & Quality Management:

Own the technical vision of your services portfolio, ensuring alignment with our architecture standards and evolving business needs.

Lead incident response efforts and assess the impact of proposed changes within your domain.

Ensure infrastructure and deployments align with AWS best practices and our policies.


People & Resource Leadership:

Conduct regular 1:1s, provide mentorship, and ensure your team has the knowledge, tools, and resources to succeed.

Support onboarding of new team members and foster a high-performance culture of collaboration and innovation.


Compliance, Security & Documentation:

Develop software in line with our development and hosting standards.

Track and report deviations, technical debt, and security issues as required.

Maintain up-to-date documentation covering domain design, architecture, and operating procedures.