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As a Success Plan Manager, you will develop into a trusted advisor who supports customers in adopting, optimizing, and realizing value from SAP solutions including SAP S/4HANA, RISE with SAP, SAP Business Technology Platform (BTP), and SAP Business AI. Through progressive responsibility, coaching, and hands-on experience, you will learn how to:

Translate customer business objectives into structured success activities
Support outcome-driven Success Plans aligned to customer priorities
Contribute to governance, cadence management, and value discussions
Collaborate across SAP delivery, architecture, and adoption teams
Apply SAPs Success Plan methodology consistently and at scale


What youll do:



As part of the SAP Academy for Services & Consulting, Success Plan Manager Associates will:

Successfully complete a structured 12-month learn-and-apply academy program
Participate in classroom learning, simulations, and real-customer engagement scenarios
Support the execution of Success Plans under guidance of experienced Success Plan Managers
Assist with development, maintenance, and updates of customer success documentation
Prepare materials for governance meetings, including quarterly reviews and steering sessions
Support tracking of adoption milestones, consumption indicators, and value realization inputs
Participate in proactive risk identification and escalation preparation
Collaborate with Customer Engagement Partners, Enterprise Architects, Data Architects, Success Experts, and delivery teams
Learn and apply SAPs integrated toolchain including Holistic Engagement Planner (HEP), dashboards, Cloud ALM, and customer insights tools
Contribute to continuous improvement of engagement quality and customer experience


Expectations and Tasks:



Support executive-level customer relationships built on trust, transparency, and consistent delivery quality
Ensure disciplined planning, execution, and follow-up across all Success Plan activities
Provide clear, concise, and value-based executive communications and reporting
Coordinate internal SAP stakeholders to ensure clarity of roles, responsibilities, and ownership
Ensure alignment between customer priorities, SAP recommendations, and delivered outcomes
Uphold SAP standards for service quality, governance, and customer engagement excellence

We are looking for a high-performing Senior Account Executive (AE) to drive growth within the Corporate (Mid-Market) segment in Israel. This role combines existing account management and new business development.

In this role, you will own the full sales cycle, working closely with customers, SAP ecosystem partners, and internal teams to identify opportunities, build strong relationships, and drive business growth. You will be responsible for expanding existing accounts, generating new business, and positioning SAP solutions as strategic enablers of customer success.



Key Responsibilities


Manage and grow a portfolio of Corporate (Mid-Market) customers.
Identify, develop, and close new business opportunities.
Build and maintain strong relationships with customers, partners, and key stakeholders.
Lead opportunities through the full sales cycle, including planning, coordination, negotiation, deal execution, and follow-up activities.
Collaborate closely with SAP ecosystem partners to drive joint business opportunities and market growth.
Maintain a structured sales pipeline, accurate forecasting, CRM updates, and opportunity tracking.
Coordinate activities across customers, partners, and internal teams to ensure smooth execution and successful business outcomes.
Work closely with Presales, Customer Success, and Services teams to support customer success and business growth.