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The world leader in Counter Unmanned Aerial Vehicles, (c-UAVs)/Counter Drone Technologies is seeking an experienced pre-sales engineer to join our growing Team. The pre-sales engineer will support the sales team and sales operations to drive sales opportunities, demonstrate our product, train our customers and sales team, provide technical assistance, and assist in achieving our sales goals.
Scope:
As a subject matter expert on our offerings, products, the pre-sale engineer will assist sales managers in qualifying customers technical requirements, demonstrating the technical and operational features of the product line, and answer all questions related to our products to the satisfaction of the customer. The pre-sale engineer will ensure proper handover of information to the Professional Services Team to prepare them for client engagements and project implementation by sharing knowledge gained about the customer environment, systems, and risk profile. The pre-sale engineer will also carry lessons learned from their activities and present these to the relevant product teams to supply input for the strategic direction of the product line.
Key Responsibilities:
Conduct in-depth hands-on product demonstrations and sales presentations
Lead technical responses to customer requirements, including RFIs, RFPs, solution descriptions, presentations, site surveys, training, and event support
Provide field feedback to help shape product development
Proactively shape the sales cycle, strengthen customer relationships, and contribute directly to achieving sales targets.

we are looking for a Operations Manager.
What youll do:
Lead strategic initiatives to enhance our customer experience, including product launches and client go-live processes
Collaborate with cross-functional internal teams such as Product, Engineering, Compliance, and Commercial to ensure seamless delivery and stakeholder alignment
Manage and optimise critical daily compliance operations, including transaction monitoring, KYC, and name screening
Work with Compliance to translate emerging regulatory and compliance requirements into operational processes and requirements
Collaborate with Product to drive operational efficiencies through internal product improvements
Monitor regional payment and treasury operations, including the safeguarding of customer funds
Define and report on key performance indicators (KPIs) to improve customer experience and drive efficiency

we are looking for a Inbound Sales Representative.
As an Inbound Sales Development Representative , you will join our fast-growing and dynamic team to drive future growth engine.
You will challenge the norms, never settle, and relentlessly find a way to create an even better experience for future clients.
You will be responsible for end-to-end management of small and medium enterprise (SME) leads, ranging from qualifying, pitching, onboarding and activating new clients. You will also collaborate closely with the Marketing and Channel Partnerships teams to refine our ideal customer profile.
As a key member of the Growth team, you will also share valuable insights that will help create an even better experience for future clients.
Responsibilities:
Advocate for : Create a strong first impression to our prospects by providing them with an end-to-end world-class experience and product expertise.
Identify Opportunities: Utilize data and speak with prospects to qualify and understand how our use cases can address their business needs and pain points.
Educate and Activate: Teach customers how to leverage the full range of products, and ensure adoption of our products.
Champion Customer Needs: Act as the voice of the customer within , ensuring their needs and feedback are heard and addressed

we are looking for a Enterprise Sales Development Representative.
What youll be doing
Initiate contact with potential customers through email outreach or cold calling and follow up on designated touchpoints in a customer journey
Move quality leads through the funnel while connecting them to a salesperson and arranging meetings
Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales
Update activity and contact information within the CRM system and support reporting efforts
Inform and recommend outreach strategies and best practices through testing various types of touchpoints
Contribute to building out best practices in this area as we grow the team
Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging
Work closely with Account Executives on the handover & first call