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abra professional services is seeking an Operations and Production Specialist We are looking for a skilled Operations and Production Specialist to operate, monitor, maintain, and support production digital systems in a complex, business-critical environment. This role requires extensive experience in Production, Operations, infrastructure, and IT within web environments, including hands-on troubleshooting, IIS, databases, scripting, and system monitoring. A full-time hybrid position based in Central Israel, with 1 day a week remote. The role requires high availability, including occasional work during nights, weekends, and holidays. Key Responsibilities:
* Operate, monitor, build monitoring processes, and maintain mission-critical production systems.
* Troubleshoot issues in critical services, including systems with IIS interfaces and database integrations.
* Work with cloud services and support version deployments.
* Participate in and lead initiatives to improve system availability, stability, performance, and resilience.
* Analyze recurring issues, initiate systemic solutions, and follow up on their implementation.
* Coordinate and manage operational processes across multiple stakeholders within the organization.

we are looking for a Head of DevOps & Cloud Infrastructure.
This is a director-level leadership role, not an IC stretch assignment. You will lead our DevOps organization - which already has a team leader running day-to-day delivery - and operate one level up: setting direction, owning the roadmap, making architecture and build-vs-buy calls with authority, and representing infrastructure at the leadership table. Close enough to the work to guide it in depth, senior enough to own it end to end.
What Youll be Doing:
Own cloud infrastructure and security as one strategy: architecture, scale, and the path to our next order of magnitude of growth, with our security and compliance posture (IAM, secrets, hardened baselines, SOC 2 / ISO 27001 audit readiness) built in from the start, not bolted on.
Own the SDLC end to end, and drive AI into every stage of it: measure delivery performance (lead time, deployment frequency, change failure rate) and use AI to improve each stage of the lifecycle - planning, code review, testing, release, and operations - alongside AIOps practices like automated/self-healing recovery and intelligent alerting.
Own FinOps as a strategic discipline: the cloud bill is a P&L line you're accountable for, with unit economics driven down every quarter.
Own vendor and contractual relationships across cloud, tooling, and infrastructure services - negotiating leverage, not just approving invoices.
Lead the DevOps organization through its team leader: set technical direction and standards, develop the team leader into a stronger manager, and grow the bench beneath them.
Partner as a peer with Backend, Infra, AI, Data, Product, Security and Finance leadership - infrastructure decisions get made with you in the room, not after.

We are seeking a skilled and experienced Network Expert to join our team.
The Network Expert will be responsible for designing, implementing, and maintaining our organization's network infrastructure.
This role requires strong technical expertise in network architecture, protocols, security, and troubleshooting.
The ideal candidate will have a passion for technology, excellent problem-solving skills, and the ability to work well both independently and as part of a team.

Required Infrastructure Operations Specialist
As an Infrastructure Operations Specialist, you will:
Manage and support product infrastructure across operational environments.
Lead implementation processes from research and planning to production.
Dive into detailed operational work and help turn hands-on challenges into scalable, structured processes.
Research new tools, methodologies, vendors and technologies to strengthen the teams capabilities.
Operate in a dynamic environment where priorities may change quickly.

We are looking for an experienced End-User Computing Specialist, to assist organizations on their journey to the digital workspace.
Our goal is to help organizations achieve the best user experience in the IT workspace. We strive to embrace the latest EUC technologies and to provide our customers with the best possible solutions for their users' workspace.
As the challenge of IT departments keeping up with their users' requirements is growing, more and more organizations are making their journey to the Digital Workspace. We are here for them to provide the guidance and experience we've gathered through the years in the IT industry.
We've built our team upon values such as quality and reliability and we are searching for someone who shares these values and seeking to be part of a growing and innovative company.
What you will do:
As a specialist, you'll have deep-dive hands-on experience with all matters related to End User Computing technologies. The specialist will lead EUC projects at a variety of organizations while delivering an end to end professional services (planning, installation, configuration, administration, and maintenance). As part of the specialist role, you'll be managing queries and issues escalated from customers.
Responsibilities
Plan and architect EUC solutions from the infrastructure level to the end-user device level
Integrate best practices, evolving technologies, and EUC platforms such as VDI, Terminal, DAAS workspaces, and overall Enterprise Mobility
Create High & Low-level design documents, including procedures documentation
Installation and configuration of EUC solutions as part of the project scope
Build work plans, setting deadlines for various projects, and lead them to execution
Testing new technologies, finding the appropriate use cases with the customer base, and leading POC activities
Keep up to date with EUC solutions using documentation and LAB tests, and maintain required certifications
Provide effective technical support and fault resolution with timely feedback to customers, adhering to Service Level Agreements
Provide maintenance activities as part of a scheduled maintenance window during business hours and non-business hours if required
Take ownership of patching and upgrade projects for EUC environments in various organizations

we are looking for a Lab Manager.
our R&D org runs on lab environments and this role owns them. As our Lab Manager, you'll work shoulder-to-shoulder with Development, Product, QA, Automation, Research, and DevOps to design and deliver the topologies our product is built and tested on. You'll translate sprint requirements into functional lab environments, manage their lifecycle, and keep the whole operation running efficiently.
🚀 The Impact You Will Have:
Collect lab requirements from R&D stakeholders and deliver functional lab topologies according to sprint plans (agile scrum methodology)
Spin up compute and network resources in AWS and ESXi and configure them
Setup Active Directory domains, organizational units, group policies and adjust them to varying scenarios
Deploy workstation and server machines in a variety of OSs
Setup routing and access policies between the various hosts
Install and configure different EDRs (S1, MDE, Cortex, CrowdStrike, TrendMicro and more)
Deploy different types of applications like credentials managers (LastPass, 1Password etc)
Deploy firewalls and implement network segmentation controls between the different subnets in each lab
Adjust the lab environments to enable testing of new product features sprint by sprint
Manage the lifecycle of the provisioned lab environments and keep track of cost

We are seeking an experienced and highly motivated Data Center Manager to lead the planning, operation, growth, and strategic development of our global lab and data center infrastructure. This role combines technical leadership, operational excellence, team management, and long-term capacity planning to support the company's rapid growth and evolving technological needs.
The ideal candidate will bring extensive experience in large-scale data center environments, strong networking expertise, and a proven ability to lead teams and manage multiple sites while ensuring high availability, efficiency, and scalability.