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DRS RADA Technologies , a leading defense company developing and manufacturing life-saving radar systems, is seeking an Complaints & RMA Engineer for its Beit She’an manufacturing facility. The Customer Complaints & RMA Engineer is responsible for the engineering aspects of customer complaints and Returned Material Authorization (RMA) processes. The role involves conducting failure Analysis, performing root cause analysis, leading corrective and preventive actions, and driving continuous improvement of product quality and reliability. The position requires close collaboration with cross-functional teams and customers worldwide to ensure professional, rapid, and effective resolution of quality issues. Responsibilities
* Conduct failure investigations for products returned through RMA processes and customer complaints.
* Analyze product failures using engineering tools and methodologies to identify root causes (Root Cause Analysis).
* Define and lead Corrective and Preventive Actions (CAPA) in collaboration with Engineering, Manufacturing, Quality, and Purchasing teams.
* Prepare detailed failure analysis reports, document findings, and present conclusions to relevant stakeholders.
* Provide engineering ownership of customer complaint investigations through to technical closure.
* Communicate with customers in Israel and internationally, presenting investigation results and providing technical recommendations.
* Support NCR, MRB, and quality investigation processes as required.
* Analyze recurring failure trends and lead initiatives to improve product quality and reliability.
* Coordinate with testing laboratories, suppliers, and subcontractors to perform testing and validate findings.
* Participate in internal and external quality audits as required.
* Ensure compliance with company procedures, quality standards, and applicable regulatory requirements.

Key Responsibilities
Lead New Product Introduction (NPI) processes from prototype to serial production Collaborate with R&D, Design, and system Engineering teams to ensure Design for Manufacturability (DFM) and Design for Serviceability Develop and implement manufacturing processes, work instructions, and production documentation Support tooling design, TEST equipment, and production line setup Drive process validation and first article inspections (FAI) Identify and resolve production issues, root cause analysis, and corrective actions (CAPA) Manage Engineering Change Orders (ECO) and ensure smooth implementation in production Work closely with suppliers to ensure component quality and availability Improve production efficiency through lean manufacturing and continuous improvement initiatives Support integration, testing, and troubleshooting of UAV systems (mechanical, electrical, and Embedded systems) Ensure compliance with quality standards and regulatory requirements

We help leaders manage tradeoffs and decision making with intelligence powered by AI so they can guide their teams to focus on the right innovations and creativity required to improve the business. And as customers increase AI adoption, we also help them leverage AI responsibly and with governance to ensure software delivery teams and practices dont hinder innovations from AI. 

Our mission is to unlock endless digital possibilities by harmonizing the delivery of software. Our vision is to be THE enterprise platform for AI driven software development.

We are now looking for a Senior Hardware Quality Engineer. This role leads the quality strategy and execution across the entire product development lifecycle, ensuring adherence to robust engineering standards and organizational goals. You will drive multi-functional alignment, manage risks, and champion proactive quality measures and continuous improvement initiatives. The mission is to deliver high-quality products by optimizing development, verification, and validation processes from concept to mass production.

What youll be doing:
Lead multi-functional teams to guarantee seamless completion of all development stages, adhering closely to technical guidelines and quality criteria.
Ensure the professional and robust execution of all development phases, strictly adhering to engineering standards and defined quality requirements.
Drive proactive quality activities such as Inquiry, Root Cause Analysis (RCA), and implement effective Corrective and Preventive Actions (CAPA).
Identify, prioritize, track, and mitigate potential risks to prevent impact on schedule and quality.
Manage product changes and maintain configuration control throughout the development lifecycle.
Promote and enforce early detection mechanisms by driving the implementation of early checks, continuous monitoring, and rapid resolution of identified issues.
Ensure the organization is maintaining adherence to quality control plans and processes; maintain and enhance product design development, verification, and validation processes, to allow high quality of products throughout the entire product life cycle.
Partner with Continuous Improvement to drive Quality process improvement initiatives to reduce customer complaints and internal scrap, including developing and coordinating department project planning.

We are looking for an experienced Quality Assurance Engineer to lead and coordinate the company's quality activities across subcontractors and suppliers in Israel and internationally. The role is responsible for supplier qualification, continuous product and process improvement, and ensuring end-to-end product quality.
This position includes close collaboration with local and global subcontractors, electronic and mechanical assembly lines, and ownership of implementing a strong quality culture throughout manufacturing and shipping operations.
Responsibilities include ensuring workforce qualification at subcontractor sites (including work instructions, training, preventive and corrective actions, and audits), reviewing and approving production deviations, defining quality improvement KPIs and monitoring their implementation, supporting New Product Introduction (NPI) activities, monitoring engineering change implementation, ensuring the latest product revisions are used in manufacturing, participating in reliability and regulatory compliance activities, and generating quality performance reports for both operations and subcontractors.
The role involves extensive cross-functional collaboration throughout the organization.
If you have a systems-oriented mindset, deep understanding of manufacturing and assembly processes, and proven experience in high-tech or defense companies, we'd love to hear from you.
Key Responsibilities
Manufacturing Quality Management:
Lead quality assurance activities across electronic and mechanical manufacturing and assembly lines.
Define quality gates, inspection checkpoints, and manufacturing quality control processes.
Drive implementation of quality standards throughout production.
Supplier & Contract Manufacturer Quality:
Lead, monitor, and audit electronic (EMS) and mechanical contract manufacturers.
Qualify suppliers and subcontractors and approve manufacturing processes.
Conduct supplier quality audits and drive continuous supplier performance improvement.
Failure Investigation & Root Cause Analysis:
Lead engineering investigations to identify root causes of manufacturing and product quality issues.
Analyze quality data and failure trends.
Define, implement, and monitor corrective and preventive actions (CAPA, 8D, 5-Why).
Continuous Improvement:
Initiate and lead process improvement projects.
Reduce scrap rates and improve First Time Yield (FTY).
Establish quality KPIs and monitor improvement initiatives.

We are looking for a senior Quality Engineer to serve as our main technical expert for hardware quality and environmental compliance from New Product Introduction (NPI) to mass production. In this high-level role, you will be responsible for building our very first quality plan, setting up our quality system from scratch, and writing all standard procedures.
You will lead the company through its initial certifications for both ISO 9001 and ISO 14001 and take full responsibility for keeping them updated. You will also look ahead to prepare our systems for ISO 45001 (Occupational Health and Safety) as we grow. someone with an open-minded and creative approach to finding ways to use AI tools to automate manual quality tasks. Working closely with both software and high density networking hardware teams, you will make sure our products, local and international factories, and global vendors meet top industry standards for reliability and sustainability. This role requires managing quality systems for production lines located both locally and abroad, with a willingness to travel and visit our global lines as needed.

DRS RADA is a global pioneer of RADAR systems for active military protection, counter-drone applications, critical infrastructure protection, and border surveillance. We are looking for a motivated and experienced Supplier Quality Engineer to join our team! As a Supplier Quality Engineer, you will be responsible for managing supplier programs for manufacturing and ensuring that quality programs follow regulatory requirements. Supplier Quality Engineer duties and responsibilities
* Driving supplier quality performance, including new product development and product quality improvement
* Providing leadership and management for the supplier quality department
* Ensuring the supplier meets all regulatory and company requirements.
* Performing quality system audits
* Establishing quality control objectives & Maintaining supplier quality records
* Promoting initiatives to improve quality.

DRS RADA is a global pioneer of radar systems for active military protection, counter-drone applications, critical infrastructure protection, and border surveillance. We are looking for an experienced QMS and Regulatory Compliance Director to join our team. Job Description: Overall responsibility for managing, maintaining, and continuously improving the organization’s Quality Management System (QMS), including certification processes, internal and external audits, regulatory activities, and compliance oversight, while ensuring alignment with organizational objectives, applicable standards, procedures, customer requirements, and relevant compliance obligations. Key Responsibilities:
* Lead and manage the organization’s Quality Management System (QMS) end-to-end across development, project management, operations, and production.
* Ensure the establishment, implementation, maintenance, and continuous improvement of quality processes, procedures, and controls in alignment with applicable standards and organizational requirements.
* Manage and develop the quality and regulatory team, providing professional leadership across quality, regulatory, and compliance activities.
* Oversee certification activities, internal and external audits, and the effective management of nonconformities, corrective actions, and preventive actions.
* Lead regulatory and compliance activities to ensure adherence to applicable requirements, customer expectations, and organizational commitments.
* Monitor performance through quality metrics and management reporting, and drive a culture of quality, accountability, and continuous improvement across the organization.

We are seeking a highly motivated and detail-oriented Supplier Quality Engineer to join our Quality team to be responsible for ensuring supplier compliance with quality requirements, driving continuous improvement initiatives, managing supplier performance, and supporting IQC department.

Key Responsibilities:
Qualify, develop, and monitor suppliers to ensure compliance with company quality standards.
Conduct supplier audits (process, system, and product audits).
Lead supplier corrective and preventive action (SCAR/CAPA) activities using structured problem-solving methodologies.
Analyze supplier quality performance using KPIs and implement improvement plans.
Support supplier selection, qualification, and approval processes.
Review and approve supplier documentation, including PPAP, FAI, control plans, PFMEA, and process flow diagrams.
Collaborate with Engineering, Manufacturing, Procurement, and R&D teams to resolve supplier quality issues.
Travel to supplier sites as required.