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As the Merchant-Ops Squad Lead, you will be responsible for the team's technical leadership, domain design, and day-to-day execution. You will collaborate closely with product managers and business stakeholders to define priorities and deliver impactful solutions that align with key business goals. We are looking for someone who can drive end-to-end ownership, balance business needs with strong engineering practices, and help shape the direction of our products.

Responsibilities:

Among your key responsibilities, you will lead a highly skilled team that architects and builds scalable systems that serve our customers and partners.

Lead the technical architecture and system design for merchant-facing products
Guide a multidisciplinary squad of frontend, backend and data engineers through implementation, delivery, and iteration
Work closely with product managers and business stakeholders to translate requirements into scalable technical solutions
Ensure development aligns with business objectives, long-term system health, and engineering standards
Conduct and lead design reviews, code reviews, and performance optimization efforts
Drive a culture of technical excellence, ownership, and continuous improvement
Oversee system reliability, monitoring, and incident response within your domain

A fast-growing global medical device company, developing and manufacturing innovative drug delivery and infusion solutions across the continuum of care- from the hospital to the home. We are seeking an Information Systems Specialist who is hands-on, business-oriented, and passionate about delivering effective system solutions that support global business operations. In this role, you will take a key part in supporting and enhancing our core business applications. Youll work across the Business Applications team and collaborate closely with users and stakeholders across our global offices to improve processes, lead implementations, and ensure high-quality system delivery.
Job Description
The Information Systems Specialist will be part of the Business Applications team and will play a central role in supporting, improving, and implementing business systems across the organization. This position combines day-to-day application ownership with project leadership responsibilities, including analyzing business needs, designing solutions, leading module or process implementations, training end users, and ensuring successful delivery. Job Responsibilities Serve as a key application specialist for SAP ByDesign and salesforce, including support, configuration, enhancement, and ongoing improvement. Own and manage selected in-house applications. Gather business requirements and translate them into system solutions. Lead implementation of modules and business processes from concept and design through testing, user training, go-live, and post-launch support. Support global users across multiple regions, primarily in the US, France, and UK. Prepare functional specifications, process documentation, training materials, and user guides. Work with internal teams and external partners on system changes and projects.