לוח משרות דרושים Help Desk - מחשבים ורשתות משרה מלאה

our company Professional Services is seeking an IT Support Specialist (Permissions & Access Control)! Are you an IT professional with a knack for user management and enterprise systems? We are looking for a skilled IT Support Specialist to join our specialized Permissions and Access Control team. If you thrive in large-scale environments and have hands-on experience with SAP and Active Directory, your place is with us! What will you do?
* Provide Technical Support and manage user access rights across various organizational systems.
* Handle complex permission requests in an enterprise environment (500+ users).
* Work extensively with Active Directory and SAP to ensure seamless and secure user operations.
* Participate in IT projects focused on permissions, identity management, and system upgrades.
* Support Microsoft 365, Windows 10/11, and Office applications (2010-365).

we are seeking a Help desk Technician! What will you do?
* Provide high-quality support to employees (on-site and remote) covering hardware, software, OS, and network infrastructure.
* Troubleshoot and repair laptops/desktops, set up workstations, and manage peripheral equipment (monitors, docking stations, IP phones).
* Manage user accounts and permissions in Active Directory, Office 365, and Google Workspace
* Track IT inventory and manage the full IT onboarding/offboarding process for employees.
* Diagnose basic connectivity issues, WiFi configurations, and printer/file-sharing setups.

we are looking for a Tier 2 Support Engineer (Linux) .
As a Tier 2 Support Engineer, you will be responsible for managing global customer technical issues, overseeing internal escalations, maintaining the knowledge base, providing product feedback, and leading support-related projects. Our office is in Jerusalem and we work onsite.
Responsibilities:
Take ownership of technical issues and provide tier 2 support for major financial clients.
Handle complex troubleshooting, investigations and debugging, particularly in Fluent code.
Implement configuration modifications and thoroughly document troubleshooting and resolution steps.

abra Professional Services is looking for a Help Desk Support Representative to join our Information Systems Department. The role involves providing day-to-day technical support to company employees in a dynamic and technologically advanced environment. Job Description:
* Provide Tier 1 technical support to employees, both onsite and via remote access
* Troubleshoot hardware and software issues on end-user workstations and peripheral equipment
* Use remote support tools to diagnose and resolve technical problems
* Manage users and permissions in organizational systems using Active Directory (AD)
* Support and maintain VDI environments (virtual desktops)
* Work with information security systems and follow organizational security policies
* Document incidents, resolutions, and procedures in a ticketing system
* Collaborate closely with IT, System, and Information Security teams

we are a leading creative technology company on a mission to empower creators and brands to bring their vision to life with video. Offering cutting-edge AI tools and models for image, video, and voiceover creation, alongside high-quality creative assets and powerful editing tools, we enable creators to stay on trend, and achieve their creative goals. Trusted by over 30 million creators worldwide and top brands including Google, Amazon, Microsoft, and Versace, we provide a seamless, subscription-based platform with a global license, giving creators everything they need to produce professional video content efficiently.
?About the Role We are looking for a tech-savvy, service-oriented IT Service & Automation specialist to join our team. This is a unique hybrid role (50/50 split) designed for someone who loves solving hands-on technical issues while possessing the mindset of an automation builder. You will provide top-tier support to our employees (primarily Mac environment) while actively streamlining our internal IT processes through low-code automation and API integrations.
What Youll Do Service & Support (50%): Provide high-quality Technical Support (On-site) for our team, managing tickets via Freshdesk and ensuring a seamless Employee Experience. IT Automation: Identify manual bottlenecks and build low-code workflows to automate IT operations (e.g., Onboarding/Offboarding, permission syncing). system Administration: Manage and optimize our SaaS stack, including Google Workspace, Okta, and HiBob Fleet Management: Administer our Mac-based environment using JumpCloud (MDM) to ensure security and compliance. Integration: Use Webhooks and APIs to connect different platforms and create automated data flows between our internal tools.

As a Help Desk Administrator , you will have the opportunity to learn a variety of technologies, security systems, and methodologies.



Main Responsibilities:

Lead help desk support efforts, ensuring that all desktop applications, workstations, and related equipment work flawlessly, and that problems are resolved in a timely manner
Promote implementation of best practices and standards
Install and test computer-related equipment
Troubleshoot computer-related issues
Maintain an inventory of IT hardware and software licenses