לוח משרות דרושים Help Desk - מחשבים ורשתות משרה מלאה

Requirements:
25 years of experience managing Help Desk or Tier 1 IT support teams
Strong understanding of ITSM tools (Jira Service Desk or similar)
Excellent knowledge of user support workflows and service desk operations
Hands-on experience with Microsoft 365, Active Directory, and SSO platforms
Familiarity with Mac OS and Kandji advantage
Knowledge or experience with AI-driven support tools or chatbots advantage
Excellent interpersonal, verbal, and written communication skills (Hebrew & English)
Experience working in a global or multi-site environment advantage
Strong organizational and time management skills
Customer-first mindset with a proactive, can-do attitude
Bachelors degree in a relevant field or equivalent practical experience advantage.

Requirements:
2+ years of experience in IT Support / Help Desk roles.
* Deep knowledge of networks, systems, and hardware
* Strong hands-on experience with Google Workspace (Gmail, Calendar, Docs, etc.)
* Familiarity with Active Directory (AD) tools and cloud platforms – a plus!
* Experience with automation tools (Integromat, Zapier, Monday.com, etc.) – a big advantage. Fluent English – working in a global environment is second nature to you.
* Service-oriented, problem-solving mindset – you love tackling IT challenges. Self-starter with a passion for learning and staying ahead of tech trends. Full-time, on-site role in Kiryat Ono – no remote work. Why Join Us? Be part of a fast-growing international company with offices across multiple countries!
* Work with cutting-edge technologies and automation tools.
* Enjoy a dynamic, innovative, and collaborative work environment
* Grow your career in a company that’s scaling fast and values its people! If you’re ready to take your IT career to the next level and be part of a global success story , we’d love to hear from you. Apply now and let’s make IT magic happen!

Requirements:
2+ years of proven working experience in a helpdesk and IT supporting 100+ users
Customer service oriented, strong communication skills, and ability to thrive under pressure
Excellent ability to install, administer, and troubleshoot computer hardware and software in both macOS and Windows environments.
Experience with G Suite - advantage
Experience with Okta - advantage
Ability to multitask and work effectively in a fast-paced environment a must
Self-motivated with the ability to work independently and as part of a team
Knowledge in JAMF / Jumpcloud - advantage
Experience with video conference systems - Zoom advantage

Requirements:
* 5+ years of solid hands-on experience across a wide IT scope. From PC hardware, IT infrastructure (hardware and software), software applications and development, and O/S support experience (including installation, configuration, and troubleshooting).
* Must have experience supporting all levels of IT infrastructure on Windows platforms and including wired and wireless networking.
* Vast experience with various systems (Priority, Teamcenter, Matlab, Orcad, Solid Works, and more)
* Prior experience with operating and supporting Cisco telephony systems
* Knowledge and experience supporting printing systems and servers
* Excellent ability to perform well in a multi-network environment
* Prior experience working with ITSM systems
* Profound familiarity with cyber and security domains
* Customer-focused, energetic, and committed with a strong ability to organize and prioritize tasks
* Ability to adapt to new processes and procedures quickly while dealing with a high volume of requests and ambiguity and perform well under pressure and on tight deadlines
* Excellent interpersonal and people engagement skills able to establish positive relationships.
* Excellent verbal communication skills with the ability to communicate effectively with both technical and non-technical colleagues at all levels in the organization.
* Ability to maintain high levels of productivity with minimal supervision.
* Strong problem-solving skills
* Passion for excellence, highly self-motivated and has the desire to have a significant impact on the business
* A leader, team player, quick learner, proactive
* Fluent in English
* Prior experience in Industrial Electronics companies - an advantage.
* Valid security clearance an advantage

Requirements:
3-5 years of experience as a Help Desk Specialist
Ability to work collaboratively in a team environment and manage multiple assignments
Experience with service desk operations and IT asset management platforms
Proficiency in troubleshooting and maintaining Windows and Linux operating systems
Proven experience with Active Directory, Entra ID & MDM solutions
Experience administrating Microsoft 365 applications such as: Exchange, SharePoint & Teams
Ability to diagnose and resolve technical issues related to multimedia and printers equipment
Proficiency in English.

Requirements:
* 1–2 years of experience in an IT support or helpdesk role, in a mid-sized organization (100+ employees)
* Hands-on experience with Windows, macOS, and Linux environments
* Working knowledge of Microsoft 365, Azure, and Google Workspace
* Familiarity with managing cloud-based & SaaS services
* Proactive, self-motivated, and able to troubleshoot technical issues independently
* Excellent organizational and time-management skills
* High proficiency in English (spoken and written)

Requirements:
At least 5 years of experience as a Customer Support or Implementation
Strong technical skills, including proficiency in operating systems (Linux), networking, API, software troubleshooting, and problem-solving methodologies
Experience with cloud technologies is an advantage
Strong customer service skills with a focus on effective communication and patience in resolving customer concerns
Ability to work independently and as part of a team in a collaborative environment
Highly organized, detail-oriented, and capable of effective time management and task prioritization
Readiness to travel to a customer site at least once a month
High-level proficiency in English
Commitment to continuous learning and staying updated

Requirements:
5+ years in a Tier 3 technical support role, ideally in a SaaS or infrastructure-focused environment.
Cloud Platforms: Familiarity with AWS, GCP, or Azure, including foundational services like EC2, IAM, and networking.
Kubernetes: Solid understanding of container orchestration concepts and Kubernetes basics (pods, deployments, Helm charts, services, logs, troubleshooting).
Scripting and Configuration: Ability to read and understand code written in languages such as Bash, Java, or Python, and interpret structured formats like JSON and YAML.
Infrastructure as Code (IaC): Working knowledge of Terraform - understanding how infrastructure is defined, deployed, and managed.
API Familiarity: Comfortable using REST APIs via tools like Postman or curl for basic testing and debugging.
Monitoring & Logging: Exposure to observability tools such as Datadog, Dynatrace, New Relic, or similar (e.g., viewing logs, identifying performance issues).
Ticketing Systems: Hands-on experience with platforms like Zendesk, Freshdesk, or Jira Service Management.
Excellent communication skills in English, both written and verbal.
Provide on-call coverage: Participate in weekend on-call rotation (approximately once every 6 weeks) to ensure continuous customer support for critical issues.

Requirements:
IT Experience: 2+ years in IT support.
Mac & Windows Whiz: Strong skills in both platforms.
IDP Master: Know your way around tools like Okta and AzureAD.
Ticket Tracker: Experience with support ticket systems (e.g., ServiceNow).
MDM Expert: Knowledge of Kandji, Jamf, or In-Tune.
Network Know-How: Understanding of networking and security systems.
Office & Workspace Skills: Familiar with Microsoft Office and Google Workspace Admin.
Communication Champ: Experience with tools like Slack, Zoom, and MS Teams.
Super Smiley: A positive, helpful attitude is a must!
Organized & Reliable: Pretty self-explanatory!
Problem Solver: Good at figuring things out.
Talk the Talk: Great English communication skills.