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Were excited to announce the search for a Renewal Sales Account Manager for the African market (French & English speaker)!

Key Responsibilities
Conduct thorough Account Reviews with customers to ensure satisfaction is achieved before the renewal date.
Proactively identify customer issues and collaborate with wider teams, Distributors, and Channel partners to mitigate risks.
Qualify and validate the SFDC renewal pipeline for accuracy and completeness.
Develop customer quotes efficiently within the Renewal Quoting tool.
Ensure accurate forecasting using Clari.
Meet designated bookings quota and retention rate targets.
Maintain an up-to-date knowledge of solutions and their competitive positioning.

As an Account Executive, you will be directly responsible for the growth , providing an exciting opportunity to drive and shape the future of DevSecOps processes within your allocated enterprise account portfolio. You will be responsible for identifying opportunities to maximize our customers value from products and services, maintaining strong customer relationships.

As a Key Account Executive you will...
Grow and manage a portfolio of top Enterprise Customers in EMEA, exceeding quarterly and annual targets through upselling and cross-selling.
Proactively engage with accounts to understand their needs, identify stakeholders, and develop new opportunities to consistently build pipeline.
Manage end-to-end execution of complex Enterprise sales motions.
Collaborate with internal teams (Solution Engineers, Customer Success, etc.) to drive product adoption and implement growth strategies for maximum customer value and success.
Maintain long-term account health and relationships using a data-driven approach.
Escalate at-risk customers as needed.
Document all communications and transactions in Salesforce for accurate renewal forecasting and analysis.
Keep customers updated on best practices, product features, new releases, and upgrades.
Conduct regular account reviews to identify areas for improvement and expansion opportunities.
Act as a trusted advisor to customers, offering strategic guidance and recommendations based on their business objectives and industry trends.

We are constantly growing and are excited to share that we are looking for a Spanish and Portuguese Account Manager to join our team!
What will you be doing?
Provide extraordinary service aligned with companys culture and values
Significantly Increase regional client deposits through phone and emails
Ensure that all necessary verification documents are collected
Document all communications with customers in the CRM
Be an ambassador in carrying out the companys vision and products.