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were looking for a VP Operations to join our Tel Aviv office and lead our business operations across multiple domains.

This role requires a hands-on leader who can manage and scale our internal operations while building structure, processes, and vendor relationships in a dynamic, global company.

What youll do:

Procurement & Vendor Management: Own end-to-end procurement processes, including vendor sourcing, commercial negotiations, contract management, purchasing workflows, renewals, and vendor onboarding. Drive cost optimization initiatives while ensuring operational efficiency, compliance, and scalability across global vendors and service providers.
Travel, Global Events & Offsites: Oversee global travel operations, including travel policies, corporate travel platforms, approvals, travel vendors, and employee travel experience. Lead planning and execution of company off-sites, global events, and operational logistics while ensuring cost efficiency and smooth execution.
Facilities & Global Office Operations: Oversee global office infrastructure and operational projects, including lease agreements, office expansions, relocations, workplace setup, vendor coordination, and office transitions across global locations. Partner closely with local office admins and stakeholders to ensure operational continuity and scalable workplace operations.
IT & Business Systems Operations: Oversee internal IT operations and corporate technology services, including employee onboarding and offboarding processes, hardware lifecycle management, SaaS tools administration, IT vendors, access management, security and compliance coordination, and management of internal and external IT support providers.
Cross-Functional Operations: Partner closely with Finance, HR, Legal, IT, and business teams to lead company-wide operational initiatives, improve workflows, drive automation opportunities, maintain confidentiality, and ensure scalable and efficient global operations.

Required VP Customer Success
Our Continuous Security Validation enables companies to challenge, assess and optimize their cyber-security posture against the evolving cyberthreat landscape, simply and continuously.
With world-class clients we strive to bring the highest level of service to everything we do. Our team is made up of the very best people for the job and as we grow, were always on the lookout for people with the skills, experience, and personality that will let us both shine. With high scores on Gartner, G2 and Glassdoor, our clients and employees have let us know what they love about us.
What You Will Have:
8+ years of experience in Customer Success, Customer Retention, Account Management, or related leadership roles.
3+ years leading Customer Success organizations within cybersecurity or SaaS environments.
A proven track record of improving Gross Revenue Retention (GRR), reducing churn, and driving customer outcomes.
Experience managing Mid-Market, Enterprise, and strategic customer portfolios.
Strong executive presence with the ability to build trusted relationships at the C-level.
Deep understanding of customer health frameworks, retention forecasting, and success planning.
Experience building, scaling, and leading high-performing Customer Success teams.
Strong analytical and operational mindset with the ability to leverage data to drive decisions.
Hands-on experience with Salesforce, Customer Success platforms, and AI-driven CS capabilities.
Exceptional communication, leadership, and cross-functional collaboration skills.
A customer-obsessed mindset, combined with a strong sense of ownership, accountability, and urgency.
Experience in cybersecurity, Exposure Management, BAS, CTEM, Security Operations, or related security domains is highly preferred.