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We are looking for a strategic and creative Learning Experience Specialist to build and launch the Customer Academy. In this pivotal role, you will be responsible for executing our vision of a unified, scalable learning hub that empowers customers, partners, and internal teams.
You will not just be creating content; you will be the architect of our educational ecosystem - working in a new LMS, defining certification frameworks, and designing role-based learning paths that drive product adoption and generate new revenue streams.
Key Responsibilities
1. Academy Strategy & Infrastructure
LMS Implementation: Lead the setup of the Learning Management System (LMS) that will serve as the foundation for the Academy.
Branding & Structure: Define the structure of the Academy to ensure a world-class, on-brand user experience.
Certification Framework: Design the architecture for paid and free certification programs, based on user role.
2. Content Development & Instructional Design
Curriculum Design: Develop role-based learning tracks for external users (Admins, IT Managers, Service Desk Agents) and internal teams (Customer Care, Customer Revenue).
Content Creation: Produce high-quality, engaging educational assets, including:
Self-paced video courses and interactive modules.
Sandbox exercises and deep-dive workshops.
"Trial learning packs" to support Sales-Led Trials (SLT).
3. Internal Enablement & Knowledge Management
Internal Tracks: Build specialized onboarding and enablement paths for our employees (Customer Care, Customer Revenue, Sales Engineers, Professional Services).
Readiness Programs: Create mandatory readiness certifications and knowledge refresh cycles for every major product release to ensure global consistency.
4. Community & Revenue Growth
Community Integration: Gamify learning through badges and ranks, and foster peer-to-peer learning.
Revenue Generation: Develop and launch paid certification programs and advanced instructor-led bootcamps to create a new revenue channel.

We are looking for a hands-on, detail-oriented Learning Specialist to operate our professional training academy for external clients.
The position focuses on customer-facing training: online courses, webinars, seminars, digital events, and professional development programs delivered through our in-house academy.
As a Learning Specialist, you will plan, produce, and deliver high-quality digital and in-person learning experiences for our clients.
You will work closely with expert instructors, our marketing team, product teams, and operational staff to create smooth, professional, and impactful training offerings.

we are looking for an experienced International Technical Trainer to design, deliver, and elevate technical training programs for our company teams and our global network of partners. This role blends deep technical expertise with the ability to inspire, mentor, and upskill professionals across diverse markets.
Location: Tel Aviv
Responsibilities
Deliver engaging, hands-on training sessions to our company customers, partners, and internal teams both onsite worldwide and via remote platforms
Develop structured seminars, technical workshops, and tailored learning paths for different audiences.
Design and plan training programs aligned with business objectives and product roadmap priorities.
Create high-quality training assets for our companys Learning Management System (LMS), including videos, guides, labs, and assessments.
Assess training effectiveness and continuously refine content based on participant feedback and performance.
Collaborate with Subject Matter Experts from Product Lines and R&D to co-create advanced technical modules.
Support the continuous development of technical knowledge within our company and across our partner ecosystem.

As the Instructional Design Team Lead, you will lead a team of instructional designers responsible for creating impactful learning experiences that support the development and performance of our companys Customer Journey teams worldwide. This includes fostering innovation throughout our development process and applying solid instructional design methodologies to ensure high-quality, engaging, and measurable learning that drive performance and business results in our global sites.
Youll drive excellence in design standards, oversee project delivery, and ensure learning solutions are impactful, scalable, and aligned with our contact centers business goals. This role combines hands-on instructional design expertise with leadership, mentoring, and strategic collaboration with global stakeholders.
What youll do
Directly manage, mentor, and develop a team of instructional designers, fostering collaboration, creativity, and professional growth.
Manage the teams workload, project timelines, and communication to ensure on-time, high-quality delivery.
Oversee end-to-end learning development processes done by instructional designers and global trainers, ensuring all solutions meet quality standards and business needs.
Define and maintain design methodologies, templates, and best practices across global learning projects.
Partner with business stakeholders from multiple teams to prioritize projects and align deliverables with operational priorities.
Review and approve design concepts, storyboards, and final assets to ensure clarity, engagement, and consistency.
Utilize data and feedback to evaluate learning effectiveness and continuously improve learning solutions.
Promote innovation in learning development, leveraging a range of tools including AI and other emerging technologies.

We are looking for a Clinical Trainer CEBI.
In this role, you will
Provide initial and ongoing training to new and existing customers.
Utilize technology to deliver virtual classroom training and training support.
Effectively implement lesson plans for training sessions.
Independently and efficiently book travel as needed and within company guidelines.
Provide a weekly report of completed trainings.
Manage business expenses and expense reporting in a timely and accurate manner.
Provide ongoing support to foster positive long-term relationships with customers.
Troubleshoot independently and with internal teams to address customer service issues.

Hashavim 360 is a leading fintech information provider, delivering digital solutions in labor law, taxation, finance, welfare, and pensions. We are looking for a hands-on, detail-oriented Learning Specialist to operate our professional training academy for external clients. The position focuses on customer-facing training: online courses, webinars, seminars, digital events, and professional development programs delivered through our in-house academy. As a Learning Specialist, you will plan, produce, and deliver high-quality digital and in-person learning experiences for our clients. You will work closely with expert instructors, our marketing team, product teams, and operational staff to create smooth, professional, and impactful training offerings.