Required a Technical Support Specialist.
The TechOps Specialist is responsible for the smooth functioning of the payment infrastructure and operational environments that support our payment applications.
This is done by providing Tier 2 support to various internal functions as well as acting as a liaison with our partners for Tier 4 related issues.
Main Responsibilities:
Configuring new clients on various internal systems.
Assisting in technical integration efforts from potential and existing clients.
Changing settings and configurations according to various needs and requirements from both internal and external parties.
Providing support for internal departments (and sometimes also external parties) and helping to debug integration issues.
Providing relevant training for other employees.
Contributing to the team with development ideas and suggestions regarding implementation of our internal systems.
A TechOps Specialist is a full-time position reporting to the CTO.
Requirements:
Knowledge of Web Standard (HTML, CSS, JavaScript).
Good understanding of the concept of API.
Good understanding of the concept of HTTP Requests (POST/GET).
Proficiency in Markup Language (xml, Json).
Microsoft Office Suite proficient: Outlook (A), Word (A), PowerPoint (A), Excel (A).
Linguistic Competence: English, Hebrew.
Good time management and organization skills including the ability to prioritize and triage assignments.
The ideal candidate will be:
Tech-savvy.
Fast and independent learner.
Attentive to details.
Able to handle pressure and meet deadlines.
Self-motivated and self-disciplined, able to work independently and with minimal guidance.
Good team player.