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Required Command & Control Operator
As a Command & Control Operator, you will:
Be part of the security department team
Work in shifts 247, including weekends and holidays
Serve as the first point of contact for employees, visitors, customers and business partners
Detect, assess, document and escalate security and operational incidents
Staff the companys main reception during day shifts and ensure a professional, welcoming experience
Monitor security systems and operational platforms to detect, assess, document and escalate security and operational incidents
Prioritize emerging threats to protect assets and information
Support business continuity activities and emergency response
Maintain operational logs, reports and shift handovers.

Required NOC Engineer
As a NOC Engineer, you will:
Troubleshoot and debug technical incidents
Monitor and troubleshoot various systems
Monitor and investigate OPSEC incidents
Provide clients with a professional first point of contact
Handle day-to-day production issues
Continuously develop and improve the teams service and processes
Work in shifts 247, including weekends and holidays
Perform preventive maintenance.

Required Principal Technical Operations Engineer
As a Principal Engineer, you will be responsible for the operation of production environments, including systems and databases, supporting critical business operations for Israel's commercial cloud environment. You will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability.
This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of our Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. As a Principal Engineer, you will also guide junior engineers to solve complex problems, take part in large-scale incident bridges and help to build new processes and procedures.
Responsibilities
Install, monitor, maintain, support, and optimize all production server hardware and software.
Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status.
Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution and coordinate a storage infrastructure of our system and database appliances.
Responsible for our production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the technology stack while providing consistent system uptime as expected in a Cloud environment.
Lead communications with key partners in solving complex technical problems.
Provide technical guidance and leadership to junior members to enable them to grow in their careers.
This team will provide support and administration on a 24/7 basis and will require rotation across day and night shifts.