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As a part of a geographically distributed team, you will work with multiple company teams and open source communities around the globe.

To be successful in this role, you will need to have motivation, curiosity, passion for problem solving, and experience with Linux technologies, Kubernetes and open source development models. We can hire you in any EMEA or APAC country where our company has a legal presence.

What you will do

Define, contribute to, and collaborate with Telco partners on Blueprints and system architectures pairing our platforms with Partner technology

Establish long-term technical relationships with key Telco partners, gathering and analyzing partner requirements and use cases to deliver meaningful business outcomes

Play an active hands-on role in researching and then architecting various OpenShift and Telco specific features into a unified solution, proactively test the involved technologies, experiment and provide demonstrations

Collaborate across teams (Product Management, Engineering, QE, Consulting, Support) to influence future directions and be an advocate for feature development and support needed for strategic partners next generation offerings

Evangelize the team's work through blogs, web postings, or conference talks

Collaborate with cross-functional teams to identify opportunities for AI integration, driving continuous improvement and innovation in engineering practices

we are looking for a Junior Tech CSM.
Responsibilities:
Receive and process customer orders for SIM cards through various channels (phone, email, online, etc.)
Pack, and prepare SIM card orders for shipment
Activate SIM cards using the companys activation platform or software
Ensure all orders are fulfilled in a timely and efficient manner
Maintain inventory levels of SIM cards and notify management of any stock discrepancies
Package orders securely using appropriate materials to prevent damage during shipping
Collaborate with shipping/logistics team to ensure smooth delivery of orders
Provide excellent customer service and handle any order-related inquiries or issues
Adhere to all company policies, procedures, and quality standards
Guide customers through troubleshooting steps, including configuration checks, module diagnostics, and network testing.
Assist customers in configuring and setting up IoT devices, cellular modules, and gateways for seamless integration with cellular networks.
Assisting with other tasks provided by other team members
Identify needs for training and schedule appropriately to conduct
Working together with other team members in order to improve customer Service procedures

Were looking for a team member with strong coding skills, a system -level mindset, and a passion for quality.

Location Work Model:
Full Time position
Hybrid position with 1-2 days per week in the office in Tel Aviv

This is a highly hands-on leadership role, combining deep technical involvement with ownership of the domain and team. You will lead and grow a team of engineers while remaining closely involved in architecture, design, and critical parts of the system.

You will own the deployment domain end-to-end - from infrastructure and backend services to customer experience - and play a key role in shaping how delivers its product across AWS, Azure, GCP, and on-prem environments.

This role sits at the intersection of engineering, product, and customer-facing delivery, with direct impact on customer success and company growth.


Responsibilities
Team Leadership & Ownership

Lead and grow the Backend & Deployment team, including hiring, mentoring, and developing engineers.
Drive execution, prioritization, and delivery while maintaining high engineering standards.
Foster a strong ownership culture and create clarity in a fast-paced, evolving environment.
Take full end-to-end ownership of the deployment domain, including reliability, scalability, and customer experience.
Partner closely with Product, R&D, Sales Engineering, and Customer Success to align priorities and deliver customer value.
Hands-on Technical Leadership

Remain deeply involved in the system - contributing to architecture, design, and critical development efforts.
Lead the design and evolution of deployment architectures across multi-cloud (AWS, Azure, GCP) and on-prem environments.
Work hands-on with Kubernetes, Infrastructure-as-Code (Terraform), and backend services.
Drive improvements in scalability, automation, observability, and resilience.
Collaboration & Customer-Facing Work

Act as a technical escalation point for customer deployment and integration issues, working closely with Solutions Engineering and Support.
Collaborate with external-facing teams (Customer Success, Solutions Engineering, Sales Engineering) on customer deployments and integrations, including participating in calls or troubleshooting sessions when needed - sometimes during US business hours.

This role sits at the intersection of cloud infrastructure and backend engineering. You'll build and maintain the Infrastructure-as-Code and tooling that customers use to deploy Sentra across AWS, Azure, and GCP - including Kubernetes-based, VM-based, and on-premise environments. Alongside that, you'll develop the backend services that power the deployment lifecycle: orchestration, provisioning, environment management, health monitoring, and deployment verification - time-critical services where reliability directly impacts the customer experience.

The role blends hands-on engineering, cloud architecture, and customer-facing technical work. You'll collaborate with Solutions Engineering, Support, and customers directly to ensure deployments are smooth, secure, and scalable.


Responsibilities
Customer Deployment

Develop and maintain Infrastructure-as-Code (Terraform, CloudFormation) that customers use to deploy and integrate the product into their cloud environments.
Design customer-deployable cloud architectures across AWS, Azure, and GCP, including networking (VPC/VNet, routing, NAT, PrivateLink / private endpoints) and security primitives.
Build and maintain deployment tooling (CLI tools, installers, templates, automation) to simplify customer setup and upgrades.
Develop and maintain our Kubernetes-based deployment (Golang, Helm) for either cloud-native or on-prem environments.
Backend Deployment Services

Build and maintain backend services (Python, TypeScript) that power the deployment lifecycle - including orchestration, provisioning, and environment management.
Develop health monitoring and deployment verification services that ensure reliable, validated deployments with minimal customer friction.
Design and improve APIs that manage customer environments, ensuring they are robust, well-documented, and easy to integrate with.
Own the reliability and performance of time-critical deployment services where latency and correctness directly affect customer experience.
Collaboration & Customer-Facing Work

Act as a technical escalation point for customer deployment and integration issues, working closely with Solutions Engineering and Support.
Collaborate with external-facing teams (Customer Success, Solutions Engineering, Sales Engineering) on customer deployments and integrations, including participating in calls or troubleshooting sessions when needed - sometimes during US business hours.