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Power the Future with us! At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 30 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. The Tier 1 Team plays a critical role in delivering first-line technical support to SolarEdge customers in a fast-paced and collaborative environment. As the first point of contact, you’ll support customers and contractors via phone, email, and chat, troubleshoot hardware and software issues, clearly explain technical solutions to non-technical users, and escalate complex cases when needed. This is an excellent opportunity to gain hands-on experience across diverse technologies and join a rapidly growing global technology company combining software and hardware technologies. What you'll be doing:
* Act as the first point of contact, interacting with customers using multiple support channels (phone, email, chat, CRM).
* Provide technical support, troubleshooting, and diagnostics for SolarEdge products (inverters, optimizers, monitoring portal, etc.) using available resources such as product schematics, knowledge bases, and other sources of information.
* Document all interactions and activities in the CRM system.
* Resolve technical issues using SolarEdge's tools (according to permission level).
* Escalate unresolved cases to higher support tiers when needed.
* Work with Customer Service Logistics to validate authorization for the release of parts needed to resolve problems encountered by customers.
* Participate in team meetings and collaborate with global colleagues to resolve customer cases.

Country:
Israel

City:
Herzliya

Medison offers hope to patients suffering from rare and severe diseases, by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead, and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve. We are a dynamic, fast-paced company, operating in over 30 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us! The Executive Assistant will provide administrative and operational support to the HR team and personal assistance to the Chief People Officer (CPO).

Responsibilities:

* Manage sensitive matters with a high level of confidentiality and discretion
* Sustain a daily calendar of meetings and events, including scheduling onsite and virtual meetings with multiple internal & external participants and booking conference rooms
* Arrange travels and accommodations for the CPO and team members
* Support HR budget management and control, including purchase orders and expense reports (invoices and POs)
* Coordinate and prepare internal reports and presentations within the department and to management
* Lead and coordinate various projects within and outside the department
* Arrange and coordinate all HR departments social activities and events (offsite meetings, holiday toasts, birthdays, volunteering, etc.)
* Work closely with the Employee Experience manager in arranging site events for all employees in Israel
* Working closely with the Talent Management, Learning and Development in arranging workshops and learning activities

City:
Petah Tikva