Cye is seeking a Sales Operations Specialist to help support our sales team as we manage incredible growth and new vertical expansion. As a Sales Operations Specialist, you will be responsible for assisting sales leadership with driving operational excellence for Cye. You will also cover the day-to-day administration of Cyes sales team and operational tasks.
This role is a business partner in the sales organization, enabling revenue growth and increasing sales productivity by providing effective methodologies, efficient processes, value-added information, and sales tools.
Responsibilities:
Oversee the process of commercial contracts (NDA, SOW, MSA, Partner agreements) by handling necessary agreements and working with the sales, legal, and finance teams.
Support day-to-day administration of the global sales team and operational tasks. (such as, Support Opportunity and Deal Management, Manage customer and partner onboarding activities)
Act as the sales interface for finance, legal, marketing, and services departments by supporting different GTM initiatives, projects, and tasks.
Assist sales leaders with pipeline and opportunity inspection and validation.
Organize, support, and manage E2E Quarterly Business Reviews (QBRs) - data preparation, reporting, and providing actionable summaries and next steps.
Manage and maintain sales data in Salesforce, CRM, and other sales tools.
Conduct regular pipeline and activity reviews with Sales team and maintain daily, weekly, monthly, and quarterly reports and KPIs.
Proactively identify operational gaps, data-quality issues, process inefficiencies, and opportunities for automation or standardization.
Own and maintain the Sales Ops knowledge base, including policies, procedures, templates, onboarding materials, training resources, and best practices.
Assist with onboarding and training of new sales representatives.
Requirements: 1-3 years of experience in sales operations in a global company.
English - native or near-native level, with full professional proficiency in both written and verbal communication (must).
Past legal experience (paralegal or certified attorney).
Strong administrative and organizational skills.
Ability to understand the strategic goals of the sales department and support them effectively.
Strong problem-solving skills and process optimization mindset.
Results-driven mentality, with the ability to prioritize and drive tasks to completion.
Excellent interpersonal and relationship-building skills.
Ability to adapt to shifting priorities and a fast-paced environment.
Passion for innovation and process improvement to maximize efficiency.
Familiarity with Salesforce and/ or CPQ tool - an advantage.
Analytical skills and comfort working with Excel and reports
Willingness to work flexible hours to support our global team.
This position is open to all candidates.