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We're seeking a skilled and experienced DevOps Engineer with AWS expertise to join our DevOps team.
In this key role, you will be focusing on managing our cloud infrastructure, on CI/CD solutions and on helping drive our automation and infrastructure initiatives forward.
Responsibilities:
Manage multi-region cloud infrastructure (AWS) and Kubernetes clusters.
Manage high-availability infrastructure provisioning and scaling, disaster recovery and backup.
Manage CI/CD solutions for automated application and infrastructure deployments.
Monitor and ensure the reliability, scalability, and performance of systems and workflows.
Optimize cloud costs and resource utilization.
Write code necessary to improve our DevOps/monitoring infrastructure.

We're looking for a Technical Product Manager to lead the growth of our proxy products and the optimization of our proxy networks. Unlike a traditional PM role, this position is infrastructure-heavy. The focus is on network performance, routing efficiency, and latency optimization while UI/UX come second. The "user" is often a developer or an automated system, and the "product" is a high-speed, reliable gateway to the web.
Responsibilities:
Own and optimize the full customer journey of our proxy networks, with primary focus on performance, scalability, routing efficiency, and latency optimization.
Collaborate with cross-functional teams, especially R&D for product development and enhancement
Lead continuous improvements of proxy products, track performance KPIs and milestones
Translate complex infrastructure requirements into clear product specifications and technical documentation.
Ongoing communication with customers

we are looking for a IT Tech Support.
How you will make an impact:
Provide on-site IT support for all issues related End-User Technologies, including Hardware and Software issues on End-User devices, Onboard and Offboard employees, follows procedures and guidelines, and maintains compliance in our environment.
Troubleshoot and repair hardware and/or software for desktops, laptops, peripheral equipment and other IT related hardware (Tier 2/3)
Procure, Configure and manage customer workstation, portable computing devices and peripherals (Following defined procurement, imaging and deployment processes)
Perform daily support (moves, adds, changes, etc.) for desktops, laptops, peripheral equipment and other IT related hardware (ex. A/V support, Lab support and production line support if applicable for your region)
Participate in global projects like Hardware Asset Management, Identification of personas, Lifecycle upgrades and others.
Training users in various situations, educating them regarding use of hardware, its software and related systems. Training would be brief, one-on-one, small group, ad-hoc and hands on "How-to" instructions
Adhere to global HW standards and global processes to ensure consistency
Document problem resolution and contribute to knowledge management, and provides training to other colleagues to distribute the knowledge.
Coordinate activities with third party vendors as needed (Equipment support and Warranty, Project Needs, Vendor relations / feedback, etc

As a Solution Expert you will act as the technical trusted advisor for the customer and be responsible for building the solution and leading the onboarding process through implementation, configuration, and integrations.

You will also be responsible for configuring the software, answering questions, leading technical sessions and ensuring the client is satisfied with the solution. You'll work closely with Customer Success, Support, and Product teams, and will be the go-to person for any technical solutions. It's a great opportunity for those who are thrilled by the combination of customer-facing and technical and logical processes.

we are looking for a IT Tech Support.
How you will make an impact:
Provide on-site IT support for all issues related End-User Technologies, including Hardware and Software issues on End-User devices, Onboard and Offboard employees, follows procedures and guidelines, and maintains compliance in our environment.
Troubleshoot and repair hardware and/or software for desktops, laptops, peripheral equipment and other IT related hardware (Tier 2/3)
Procure, Configure and manage customer workstation, portable computing devices and peripherals (Following defined procurement, imaging and deployment processes)
Perform daily support (moves, adds, changes, etc.) for desktops, laptops, peripheral equipment and other IT related hardware (ex. A/V support, Lab support and production line support if applicable for your region)
Participate in global projects like Hardware Asset Management, Identification of personas, Lifecycle upgrades and others.
Training users in various situations, educating them regarding use of hardware, its software and related systems. Training would be brief, one-on-one, small group, ad-hoc and hands on "How-to" instructions
Adhere to global HW standards and global processes to ensure consistency
Document problem resolution and contribute to knowledge management, and provides training to other colleagues to distribute the knowledge.
Coordinate activities with third party vendors as needed (Equipment support and Warranty, Project Needs, Vendor relations / feedback, etc