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We are looking for a seasoned and execution driven R&D Team Lead. This role focuses on leading a software engineering team, developing and delivering strategic business impact. As part of this role you will build and grow a strong team of engineers. You will be part of shaping our R&D technological excellence, driving new initiatives and defining the architecture to support our evolving business growth. You will work in a global environment with highly-skilled product managers, analysts and other engineering teams reporting to the VP R&D.

Build and lead a strong team of 4-6 software engineers fostering a culture of ownership, collaboration, and technical excellence.
Take end-to-end ownership of key domains within a complex, high-impact system, driving technical decisions, execution, and outcomes.
Use AI-powered development tools and agentic technologies to improve teams velocity and quality.
Remain hands-on across a modern full-stack environment contributing directly to production while guiding others.
Our stack - GCP (and AWS), React/Node.js (TS), Golang and MySQL.

We are looking for an experienced IT Specialist to join our IT team. This role will require working closely with our global teams both onsite and remotely, to help support and improve the IT environment at Rounds.

We are looking for a brilliant and enthusiastic DevOps Engineer to join our close-knit and highly-skilled team to help expand our platform to newer heights. As a team member, you will take part in the design and implementation of our ever-evolving infrastructures, providing with smooth and robust DevOps solutions.



Roles and Responsibilities:

Build and maintain highly available and scalable production systems
Design and implement dynamic serverless cloud environments
Develop a robust, fully-automated deployment for SAAS solutions
Monitor system performance and implement optimizations for reliability and cost-efficiency
Work closely with development, security, and automation teams to foster a culture of security awareness
Research and integrate new DevOps technologies using best practices

Do you want to help us build the DNA of tech.? we are currently seeking applicants for a Student to IT Department. In this position, you will be responsible for supporting the IT team to provides technical assistance, support, and advice internal users.
Job Location:
Dimona is located in Southern Israel in the Negev, not far from the Dead Sea area, the lowest point on earth.
What you will be doing:
Provide technical support to internal users through phone, email, and in-person communication.
Assist to install, configure, and maintain PCs, laptops, printers, and network equipment.
User support, hardware, and software installations (stationary/mobile) and troubleshooting.
System and equipment maintenance as part of the infrastructure team.
Partner in carrying out tasks and projects as part of the infrastructure team.

We're seeking an experienced DevOps Engineer to design, automate, and maintain cloud-native infrastructure for scalable microservices deployments while working closely with the SRE team.
This role requires 3+ years of hands-on cloud experience with strong Kubernetes expertise and GitOps practices to support development and QA teams across production and development environments.
Key Responsibilities:
Provision and manage infrastructure using Terraform IaC across cloud platforms.
Orchestrate advanced Kubernetes deployments with ArgoCD, Helm charts, and GitOps workflows.
Build and maintain CI/CD pipelines using Azure DevOps, GitHub Actions, or equivalents.
Implement full observability stack with Grafana (Prometheus, Loki, Tempo), Azure Monitor, or equivalent tools for comprehensive metrics, logs, and tracing.
Containerize microservices with Docker and deploy across multi-environment stups.
Automate operations with Bash scripting; develop custom tools in Python/Go as needed.
Manage databases including MongoDB; handle basic L3/L4 networking, protocols, and DNS.
Collaborate closely with SRE team on reliability, incident response, and on-call rotations.

We are looking for a hands-on, service-oriented Help Desk Technician to provide fast, effective, and friendly technical support across the organization.
In this role, youll be the first point of contact for IT support, helping employees resolve day-to-day technical issues while delivering a great user experience.
An excellent Help Desk Technician combines strong technical knowledge with clear communication, patience, and a genuine desire to help. Were looking for someone who takes ownership, thinks proactively, and isnt afraid to go the extra mile to solve problems.
Your mission:
Provide first-line technical support for end users (on-site, phone, and remote).
Diagnose and resolve basic hardware, software, and system issues.
Support laptops, workstations, peripherals, and office equipment.
Manage user accounts, permissions, and access using Active Directory.
Support and troubleshoot Microsoft Office 365 applications.
Install, configure, repair, replace, and reinstall hardware components as needed.
Identify and address both software and hardware issues, including antivirus-related topics.
Document issues, solutions, and procedures clearly.
Deliver service with a customer-first mindset, suggesting alternative solutions when appropriate and taking ownership.

Were looking for a hands-on Infrastructure Security Engineer to own and secure our hybrid infrastructure and help us stay ahead of evolving threats.
Your mission:
Secure and operate hybrid infrastructure across Azure, AWS, and on-prem data centers
Identify, assess, and mitigate vulnerabilities in Windows, Linux, and network layers
Configure and manage security controls: Defender for Cloud, Defender for Endpoint, WAFs, Firewalls, Switches
Investigate and respond to SOC alerts, perform root cause analysis, and mitigate advanced threats
Enforce security policies, patching, and compliance (GDPR, SOC2)
Partner closely with Infra, IT, and Security teams to design and improve secure architectures
Evaluate and introduce next-gen security platforms aligned with business needs.

We are looking for a hands-on System Administrator to join our IT team and take ownership of our day-to-day systems operations. This role is ideal for someone who enjoys working across Microsoft 365 and Azure environments, thrives in hybrid infrastructures, and wants to grow deeper into cloud and automation technologies.
You will be responsible for maintaining reliable, secure, and scalable systems while supporting users in a global environment.
Your mission:
Administer and maintain Microsoft 365 and Entra ID (Azure AD) environments
Manage identity, access, and security configurations across cloud and hybrid systems
Support and maintain Azure environments, including virtual machines and networking
Troubleshoot and resolve complex system, identity, and access-related issues
Automate repetitive administrative tasks using PowerShell where applicable
Collaborate with IT, Security, and other teams to ensure system stability and compliance
Take ownership of daily IT operations and continuously improve reliability and efficiency

we are looking for a Technical Support Engineer.
This combined position delivers end-to-end post-sales customer success by blending Professional Services (remote and on-site implementations, upgrades, and customer enablement) with Technical Support (Level 2/3 troubleshooting, incident ownership). The engineer owns the implementation delivery cycle and issue resolution cycle from initial report through reproduction and debugging, escalation to R&D/backline support when needed, and follow-up until solution delivery while maintaining high customer satisfaction.
Key Responsibilities:
Deliver Professional Services for AudioCodes solutions, including remote and on-site implementations, upgrades, and customer enablement activities.
Provide Level 2/3 technical support for AudioCodes customers and partners according to SLA across AudioCodes products (e.g., SIP/VoIP gateways, data networking, UC applications/appliances).
Own the problem resolution lifecycle: respond to trouble reports, perform remote sessions, troubleshoot and debug, reproduce issues in the lab, and drive resolution to closure.
Interface with backend support and R&D (L4) for advanced investigation and escalation; provide clear technical context, logs, and reproduction steps.
Document findings and actions clearly in tickets and produce customer-facing updates and status reports.
Ensure high Customer Satisfaction (CSAT) through effective communication, expectation management, and timely follow-up.
Administer external customer support accounts as required.
Participate in on-call rotations and support off-hours activities and installations when needed.
Contribute to technical documentation such as application notes, knowledge articles, and project documents.
May support pre-sales engineering activities, Proof of Concepts (POCs), and customer training when required.

Were looking for a talented IT Support Specialist to join our growing IT team and support IT activities, provide services to employees and be involved in planning and implementing IT projects.
Responsibilities
Act as the primary contact for IT-related inquiries and resolve technical support requests through in-person interactions, email, and ticketing systems.
Diagnose and resolve complex hardware, software, multimedia, network, and security issues with advanced troubleshooting.
Fully support, configure, maintain, and optimize end-user equipment and IT infrastructure, including systems and networks.
Oversee IT aspects of employee onboarding/offboarding, utilize automation to streamline processes, and manage devices across sites using MDM for synchronization and security.
Identify urgent technical issues, escalate as necessary, and collaborate with technical teams to ensure effective IT operations.
Provide clear guidance, training, and support, acting as an internal tech consultant to enhance user experience.
Implement and maintain IT best practices by evaluating and adopting new technologies to enhance process improvements and IT capabilities.

Were looking for an experienced & talented IT Infrastructure Team Leader to join our growing IT department and lead our IT and Cloud Corporate Infrastructure.
Youll be suggesting, implementing and deploying new IT solutions together with maintaining our existing IT infrastructure, assuring that all of our systems are in optimal condition, providing the best service to our clients.
Responsibilities
Lead a team of IT Infrastructure & Cloud engineers, managing their day-to-day operational work including prioritizing tasks and meeting team goals.
Be a focal point for escalations requests from the field, related to our global corporate on-premise and cloud infrastructure. This includes servers, storage appliances, active network equipment, firewalls and cloud services.
Support a variety of IT cloud-related SaaS services and platforms such as AWS, Okta, Google Workspace, MDM, Cloud Backups, Zero Trust Network Access (ZTNA), Secure Web Gateway, Cloud-based EDR and other cutting-edge technologies.
Define network policies and procedures, including design and planning network communication systems.
Assure and monitor high network performance (availability, utilization, throughput, QoS, latency, etc.)
Suggest, implement and deploy new solutions together while maintaining the existing infrastructure, assure that all our systems are in optimal condition, and provide the best service to our clients.
Identify IT related business requirements and propose innovative solutions to enhance efficiency and productivity.
Set roadmap objectives, goals, and KPIs for the IT infrastructure team.
Design and implement the IT Infrastructure in new offices worldwide contributing to our global expansion.
Collaborating with our security team to implement technology and security policies, safeguarding our systems and data from potential threats.
Lead IT purchasing decisions and processes as needed.

Were looking for an experienced Tier 2 Technical Support with a creative mind and extraordinary investigation skills to join our team.
The team aims at providing immediate, high-quality analysis and technical solutions to any issues raised by our players.
Responsibilities
Investigate & Resolve technical issues escalated from Tier 1 agents
Identify the root cause for issues in the game
Analyze system logs and dashboards to streamline troubleshooting
Be the point of escalation between Customer Support and R&D
Work closely with the technical support (Tier 3) to solve technical issues
Provide comprehensive information regarding technical issues with our products.

We're looking for a talented DevOps engineer.
As a DevOps Engineer you will work on our highly scalable gaming backend and our massive data processing pipeline, ingesting billions of daily events. Make sure our systems and infrastructures scale and perform at optimal levels.
Responsibilities
Responsible for DevOps, Cloud and Monitoring environments - Build infrastructure, tools and services to improve delivery and availability
Be part of product architectural and infrastructure design - Design and leverage the backend infrastructure and its security aspects
Responsible (together with the team members) for the platform, up-time, infrastructure, scale and costs.