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our designs and builds large-scale digital products and services used by millions, for leading local and global companies. We work inside complex ecosystems, mature design systems, and multidisciplinary teams, and are evolving our studio for the AI era. Who Were Looking For A Delivery Manager with a hands-on approach and a rock-solid foundation in execution. Someone who deeply understands workflow optimization, risk mitigation, and product delivery cycles-approaching every bottleneck with curiosity, experimentation, and systems thinking. This isnt about mastering a specific project management tool. Its about knowing how to orchestrate methods, identify the right levers for success, and adapt your process to the unique DNA of the problem at hand. Why our company?
* Work on products that actually ship and scale to millions.
* Join a studio that values thinking, exploration, and ownership, not just execution.
* Be part of a team actively redefining what design work looks like in the AI era.

We’re seeking a visionary Team Lead to lead a AI & backend-focused team building our next-generation Generative AI Platform. This platform will empower cross-functional teams across Earnix to design and deploy AI-driven solutions, leveraging cutting-edge advancements in generative AI, cloud-native architectures, and rapid innovation cycles. In this role, you’ll manage a high-performing backend team responsible for building scalable microservices and cloud-based infrastructure, while integrating advanced AI capabilities such as evaluation frameworks, RAG pipelines, knowledge base management, embeddings, LLMs, chatbot assistants, and agent orchestration.
What You’ll Do Lead and mentor a backend engineering team developing a scalable, cloud-native AI platform. You’ll foster a culture of technical excellence, collaboration, and ownership while ensuring delivery of robust, production-grade systems. Define the technical direction and architecture for backend services, focusing on microservices, distributed systems, and AWS-based infrastructure to support AI-driven applications. Integrate cutting-edge AI capabilities into the platform, including RAG pipelines, embeddings, LLM orchestration, and evaluation frameworks, ensuring performance, scalability, and security. Collaborate with product and engineering teams to translate business needs into backend solutions that enable AI-agent use cases and accelerate innovation across the organization. Drive agile processes and best practices , leveraging tools like Jira to manage sprints, track progress, and continuously improve team efficiency and delivery quality. Scale the team strategically , hiring and onboarding top talent while mentoring future leaders to support the growth of the Gen AI Platform group.

Position Intro:
Earnix is the premier provider of mission-critical, cloud-based intelligent decisioning across pricing, rating, underwriting, and product personalization. These fully-integrated solutions provide ultra-fast ROI and are designed to transform how global insurers and banks are run by unlocking value across all facets of the business. Earnix has been innovating for insurers and banks since 2001 with customers in over 35 countries across six continents and offices in the Americas, Europe, Asia Pacific, and Israel.

We're looking for a talented Backend Engineer to take a significant role in the development of a highly robust, multi-cloud, multi-region SaaS platform.

As a Backend Engineer , you will be part of a small and high-performing team, developing a SaaS platform that provides technical solutions for DevOps.

This role includes working in a multi-cloud environment (AWS, GCP, Azure), developing microservice architecture with Golang. You will work in a dynamic and agile environment with the most cutting edge technologies.

We are looking for an Escalation Engineer (part of the Engineering organization) to support escalation points from both the Customer Success organization as well as internally within the engineering teams. This position may also include interfacing with customers.



Responsibilities:

Troubleshoot, debug, analyze logs, profile code & provide temporary or permanent solutions.
Work closely with engineering teams to propose fixes or temporary workarounds for critical customer issues.
Build supporting automation to improve productivity (of both yourself and the team).
Understand customer use cases and work closely with Customer Success Engineers and Solution Architects to be an effective channel between Engineering teams and Customer Success.
Take complete ownership and follow-up on escalations.
Collaborate cross-functionally to solve difficult technical problems.

We are looking for a passionate and skilled Senior DevOps Engineer to join our team. The ideal candidate is a proactive problem-solver with extensive experience in architecting and maintaining high-scale, production grade SaaS environments across multiple cloud providers.

As a Senior DevOps Engineer , you will be part of a high-performing team, leading the company infrastructure. You will work in a dynamic and agile environment with the most cutting edge technologies.



Responsibilities:

Design and plan large-scale, multi-cloud (GCP, AWS, Azure) production architectures, ensuring compliance with strict SLAs.
Automate infrastructure provisioning using tools like Terraform/Terragrunt, and leveraging GitOps methodologies.
Implement and maintain CI/CD pipelines to support multiple development teams.
Establish best practices for observability, logging, and alerting using technologies such as Datadog, Coralogix, OpenTelemetry, and Prometheus/Grafana.
Drive continuous improvement in system reliability, scalability, and cost efficiency across all environments.
Manage and operate message brokers (RabbitMQ), databases (MySQL, Redis), at scale.
Mentor engineers, fostering a strong DevOps culture and establishing standard practices within the organization.

We're looking for an experienced hands-on Software Engineering Team Lead to lead a highly skilled team of backend and frontend engineers through implementation, delivery, iteration, and build scalable systems that serve our customers.

Responsibilities:

Foster a positive, collaborative culture and grow the teams capabilities.
Lead and mentor engineers to ensure on-time delivery, quality development, productivity, and efficiency by conducting and lead design reviews & code reviews.
Work together with product managers to translate requirements into scalable technical solutions.
Balance refactoring and evolution with steady delivery of new features.
Drive a culture of technical excellence, ownership, and continuous improvement.
Oversee system reliability, monitoring, performance optimization and incident response.

We are looking for a Full-Stack Software Engineer with a strong backend orientation to join our Search team. Youll help design and build the next generation of our AI-powered search engine-a complex, high-scale SaaS product that processes millions of queries to deliver personalized results in milliseconds.
In this role, youll work at the intersection of information retrieval, machine learning, and scalable web technologies. You will collaborate closely with Product, Data Science, and DevOps to build a product that directly impacts the revenue of the worlds leading brands. Its the best of both worlds: the fast-paced, high-impact "startup vibe" of a dedicated product team, backed by the stability and reach of a global leader.
As a Software Development Engineer on the Search Team, you will:
Plan and execute high-quality developments end-to-end, ensuring our search infrastructure is scalable, performant, and reliable.
Build and optimize core search components, including real-time indexing pipelines, advanced ranking algorithms, and API layers.
Develop advanced UI components that empower merchandisers to manage search results, ensuring a seamless and intuitive SaaS experience.
Architect and maintain cloud-native microservices using Kubernetes (k8s) to support massive traffic spikes and global deployments.
Work in a fast-paced, agile environment where we ship code frequently and focus on business-oriented delivery.
Collaborate across teams to collect requirements, identify technical bottlenecks, and provide accurate estimates for complex features.
Own your code from design to production, including self-study, debugging, and modernizing existing components to the latest standards.

Required Senior Analyst, Market Delivery
Job Overview:
Customer Delivery Europe is in the centre of the Europe organization and the key contact between the Divisions, Operations and Technology, Global Products & Solutions and the other business units. We are close to the markets and to our customers.
Market Delivery Managers lead end-to-end project and program management for complex customer onboarding journeys, ensuring seamless integration from business impact to technical execution. They act as strategic consultants and technology relationship managers, guiding customers through operational changes, resolving technical issues, and coordinating with our subject matter experts. Their role also includes supporting TAM services, driving cross-functional collaboration, and enhancing delivery performance across local markets and key accounts.
Role:
Deliver standard projects and/or products flawlessly with high customer satisfaction
Handle medium to large customers with standard or moderately complex project scopes.
Manage basic customer escalations and non-complex operational/technical issues with support from manager or peers.
Handle PMO roles for customers and coordinate with stakeholders.

We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience.
Our Technical Account Managers are trusted advisors and consult our customers upon their monitoring, security & observability journey. This role embodies the critical intersection of very high technical expertise and a focus on customer satisfaction, renewal and expansion.
Technical Account Managers are senior-level roles and are expected to professionally and accurately solve problems, show product value and interact across different platforms and types of software, from software engineers and DevOps all the way to the C-suite.
Responsibilities:
Solve customers technical problems by adopting the platform, integrating new data and existing integrations
Understanding customers technical requirements and business goals to consistently create new artifacts and deliver value
Lead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshooting
Know the Log Management / Observability markets well and be able to help customers by using the best technical practices available
Build a successful and ongoing game plan for each customer based on a specific data analysis and customers needs
Establishing relationships and engaging with technical counterparts to drive product adoption
Conduct QBRs with customers to consistently reflect delivered value and ensure customers needs
Advocate internally for customer needs within and influence a product development roadmap
Partner with the Sales team on renewals, upsells, cross-sells, and expansion opportunities

Were looking for a hands-on, entrepreneurial Team Lead to take full ownership of Ollys knowledge systems and build one of the most critical pillars of the product.
Responsibilities:
Technical and managerial leadership of the Knowledge team
Designing and building production-grade knowledge systems at scale
Making architectural decisions and tradeoffs
(LLMs vs embeddings vs heuristics, online vs offline computation, cost vs latency)
Driving research, experimentation, and innovation around what knowledge means for AI Agents
Hiring, interviewing, mentoring, and growing the team
Working closely with Agent, Platform, and Product teams

We are looking for a Backend Engineer to join a growing team!
Our Stack:
Node.js
Scala
Kafka Streams / Akka Streams
Spark
Kafka
ElasticSearch, Redis
Kubernetes
AWS
SQL
What You'll Do:
End-to-end development and ownership of our products and features, from design to scalable and predictable production behavior.
Solve diverse complex problems of high scale
Collaborate with other engineers and product managers in order to improve our products
Review code, architecture, and data to identify and troubleshoot problems

We are building a centralized intelligence system for the entire organization - a system that collects, consolidates, and analyzes all organizational data, and actively drives business workflows and decision-making.
This role exists to take that system to the next level.
As the Lead Organizational Intelligence Engineer, you will own the evolution of an internal platform that already influences how decisions are made across the company - and turn it into a foundational capability that fundamentally reshapes how the organization operates. Youll work end-to-end: from data ingestion and modeling, through analytics and AI-driven insights, all the way to decision workflows used by executives, R&D, product, and go-to-market teams.
You will operate as a senior individual contributor with broad organizational influence, while laying the technical and product foundations for a future team.
What Youll Do:
Own the architecture and implementation of a company-wide organizational intelligence system, end-to-end
Design and build data pipelines that ingest and unify data from across the organization and into our own platform
Define and evolve data models and semantic layers that create a shared, consistent language across teams and domains
Build advanced analytics and insight mechanisms that move beyond dashboards into decision-enabling workflows
Work directly with company executives to co-define requirements, identify blind spots, and translate strategic questions into systems and capabilities
Apply a product-driven mindset: deciding not just how to build, but increasingly what should be built and why
Leverage frontier AI tooling and agent-based workflows to accelerate development, improve system quality, and expand whats possible
Write and own production-grade code, setting a high bar for quality, reliability, and scalability
Influence technical and organizational workflows across the company to enable deeper intelligence and better decisions
Lay the groundwork for future externalization of these capabilities into customer-facing products

We are looking for a Principal Architect who combines deep technical mastery with product sensibility, business understanding, and organizational insight. This is a senior individual-contributor role with broad influence and high visibility across engineering, product, and leadership.
You will shape the architecture of our platform across multiple domains, drive strategic technical decisions, and partner with cross-functional leaders to align architectural direction with product, business, and organizational goals.
You are not just a technologist - you are a systems thinker who understands how technology enables outcomes, how teams and organizations scale, and how product strategy and technical strategy intersect.

we are seeking a Senior Infrastructure Engineer to join our Core SRE team and help build the next generation of our stream-based observability platform. We deliver real-time data analytics at scale to some of the worlds leading tech companies
The Core SRE team is responsible for the foundational infrastructure that powers :
Kubernetes Infrastructure: Managing over 10,000 nodes across multiple cloud providers and regions. our production is 100% Kubrenetes based
Kafka Clusters: Maintaining critical, large-scale Kafka clusters processing billions of events per second.
Automation & Operators: Building and maintaining both open-source and custom Kubernetes operators to manage complex stateful workloads like Kafka. Our tech stack is constantly evolving. It includes: Kubernetes, Go (Golang), AWS, GCP, Kafka, Istio, and more.
Responsibilities:
Act as a hands-on technical leader with deep expertise in modern cloud infrastructure.
Serve as a go-to person in the team - leading through influence, not hierarchy.
Collaborate cross-functionally to refine requirements and propose innovative, scalable solutions.
Drive long-term, high-impact infrastructure projects across multiple teams, from design to implementation, within defined timelines.
Contribute to improving system reliability, performance, and cost-efficiency at scale.

we are hiring a Software Engineer to help revolutionize the world of observability. Using cutting-edge AI-driven technology, we are redefining how organizations monitor, analyze, and optimize their systems-making observability more intelligent, efficient, and accessible than ever before.
As we scale, we seek top talent to push the boundaries of innovation and shape the future of AI-powered observability. If youre passionate about solving complex challenges and building game-changing technology, join us in transforming how the world understands and interacts with data.
Responsibilities:
End-to-end development and ownership of products and features, from design to scalable and predictable production behavior
Solve diverse and complex problems in a high-scale, cloud-native environment
Collaborate with other engineers and product managers to improve product functionality, scalability, and performance
Design, develop, and maintain robust, secure, and efficient software solutions
Ensure high system reliability by implementing best practices in monitoring, observability, and automation
Review code, architecture, and data to identify and troubleshoot technical and performance issues
Work with AI/ML teams to integrate AI capabilities, including model monitoring, evaluation, and fine-tuning