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Were looking for a Technical Product Director - Platform to drive the future of our core platform, used by millions of web creators worldwide. This role is about leading key platform initiatives, driving strategy and execution at a global scale, and collaborating across multiple teams to deliver high-impact capabilities.
As Product Director - Platform, youll own the platform domain, focusing on foundational infrastructure, internal tooling, data, and extensibility that power our entire product ecosystem. Youll collaborate with R&D, Data, Marketing, and Business teams to deliver scalable, high-impact capabilities. Above all, this role requires a deeply data-driven and technical mindset, combined with a strong hands-on approach, actively engaging in day-to-day product work, leveraging insights to guide strategy, track performance, and iterate with confidence.
Responsibilities
Product Execution: Lead platform initiatives, drive end-to-end product delivery, from concept to launch, with clear goals, smart prioritization and high-quality outcomes.
Team Leadership: Lead, mentor, and support product managers. Foster a culture of ownership, clarity, and impact. Recruit, retain, and grow top-tier product talent.
Platform Strategy & Roadmap: Define and own the platform roadmap. Partner with engineering to build the right foundations, capabilities, and APIs that power internal and external products.
Cross-Functional Alignment: Collaborate closely with R&D, Data, Marketing, and other departments to ensure cohesive execution and go-to-market success.
Operational Ownership: Deep understanding of the product lifecycle, UX, and modern product management practices. Own team performance and ensure timely, high-quality delivery across the product lifecycle.
Scalability: Design and evolve product processes that support rapid scaling without compromising speed or focus.
Innovation & Impact: Champion the development of new platform capabilities and user-facing features that deliver long-term value at scale.
Data-Driven Mindset: Rely on data, experimentation, and insights to guide prioritization, validate solutions, and continuously improve product performance.

Required Senior Product Design- Design System
About The Position
Product Design is at the core of making our users succeed by providing them with the ultimate experience. We are the leading website platform for WordPress, and its award-winning editor gives web creators the freedom to turn their ideas into reality. Our Design System is the foundation that powers those experiences.
As a Senior Product Designer for our Design System, you will own and evolve our company-wide system. This is both a strategic and hands-on role: you will define the visual and interaction foundations of our products, build scalable components and patterns, partner closely with engineering, and enable product teams to move faster while maintaining quality and consistency.
You will collaborate with product designers, product managers, engineering, content design, and product marketing to build, maintain, and continually improve a Design System that supports multiple products, use cases, and evolving business needs. You will also explore new ways of working, including AI-powered workflows and automation, to help us design and ship smarter, faster, and more efficiently across the organization.
Responsibilities
Own and evolve our Design System foundations, tokens, components, patterns, and documentation across products and platforms
Partner closely with engineering to ensure pixel-to-code accuracy, technical feasibility, and high-quality implementation in production
Enable product teams with flexible, scalable libraries that accelerate delivery without sacrificing quality
Define and maintain contribution, governance, and release processes that keep the system scalable, reliable, and easy to adopt
Identify repeated product challenges and transform them into reusable, well-designed system solutions
Champion usability, accessibility, performance, and quality as core principles of the Design System
Explore, research, and introduce AI-powered tools and automation to improve how the system is designed, documented, and maintained
Act as the primary advocate of the Design System, guiding teams, supporting adoption, and communicating changes clearly across the organization.

We are seeking a visionary Product Manager to join our Apps team. In this pivotal role, you will not just manage features-you will pioneer entirely new products from the "0 to 1" phase, directly elevating the value proposition of our One package.
This is a role for a builder. You will take full end-to-end ownership of new applications, guiding them from the initial spark of ideation through a successful launch and into full lifecycle evolution. Youll work closely with engineering, design, and marketing to craft innovative solutions that empower web creators, leveraging your expertise in Agile methodologies and product strategy to build tools that define the next generation of web creation.
Responsibilities
Champion the "0 to 1" Journey: Lead comprehensive discovery phases to identify market opportunities, shaping abstract concepts into viable, high-impact products that expand the ecosystem.
Architect the Roadmap: Craft and steward a forward-looking product roadmap, prioritizing features that drive maximum value for our One subscribers.
Drive Execution & Delivery: Empower and lead development teams through rigorous sprint execution (using Agile/Jira), translating complex vision into crisp, actionable requirements and user stories.
Own the Outcome: Assume full accountability for the products success. You will define success metrics, monitor performance, and iterate relentlessly to ensure market fit.
Harness Data & Insights: Analyze user behavior and product metrics to drive data-informed decisions, ensuring every feature launched solves a real user problem.
Collaborate for Impact: Bridge the gap between technical feasibility and business goals, fostering a culture of innovation and shared ownership across teams.
Voice of the Customer: Maintain a connection with CX, communities and the ecosystem. You will lead user interviews, conduct user testing, and facilitate focus groups to ensure the product remains aligned with user needs and community expectations.
Market research & Awareness: Track industry shifts and break down competitor strategies to identify gaps and opportunities to ensure our products stays ahead of the curve and maintains a distinctive market position.

Were looking for an AI Specialist- Automation & Integrations- a hands-on builder who works directly with business teams to design, build, and ship real AI-powered and automated solutions.
This is not an R&D or advisory role. Its a delivery-focused position for someone who enjoys turning complex, manual workflows into smart, scalable AI solutions that are actually used across the organization.
Youll play a key role in enabling non-R&D teams to adopt AI in a practical, measurable way- helping us move faster, work smarter, and scale impact through AI.
If youre ready to transform theoretical AI into operational excellence, were looking for you, we have 3 open positions for impact-driven builders to join our mission.
Responsibilities
Partner with teams across Marketing, CX, Legal, Finance, HR, Product IT and Operations to spot high-impact opportunities for AI and automation.
Prioritize use cases with stakeholders based on impact and feasibility
Design, prototype, and ship AI-powered solutions using LLMs, automation platforms, agent frameworks, and no/low-code tools.
Establish and maintain AI foundations (connectors, reusable components, templates, knowledge patterns)
Build real, working proof-of-concepts - connecting APIs, and orchestrating workflows
Enable and support AI Champions with playbooks, Gyms, and training
Stay up to date with emerging AI technologies, evaluating which models, architectures, and tools can deliver the greatest value to the business, while maintaining close alignment with the R&D AI guild and other technical AI teams across the company.
Measure adoption and impact - whether that's increased velocity, cost savings, accelerated revenue, or reduced errors - and iterate based on feedback and real outcomes.
Create documentation, reusable components, and playbooks that help more people across experiment with and scale AI.

We're looking for an enthusiastic and motivated individual who understands the power of exceptional product marketing. As a Product Marketing Manager, you'll become an expert on our product, our customers, the market and the competitive landscape. You'll shape our go-to-market strategy as well as the future of our product by working cross-functionally with our leadership, marketing and product teams.
Responsibilities
Work closely with the product management, design, and customer experience teams to gather product feedback and ensure a seamless customer experience throughout the product life cycle
Develop a deep understanding of the product, its unique value proposition, and target customer segments. Craft compelling positioning and messaging that effectively communicates the product's benefits and differentiation in the market
Develop and communicate our value proposition through marketing materials, web pages, emails, product screens, and more, to drive feature adoption, success and retention
Collaborate with cross-functional teams to develop and execute comprehensive go-to-market strategies that maximize awareness and user acquisition of the product.
Leverage customer research, feedback, and market intelligence to develop accurate customer segments and identify key customer pain points, needs, and preferences. Align marketing initiatives to address these insights and create compelling customer experiences
Create impactful marketing materials, including product videos, website content, emails, and blog posts, that effectively communicate the value and benefits of our product to increase awareness and adoption
Plan and execute the successful launch of the new product, including coordinating marketing activities, monitoring campaign performance, and adjusting strategies as needed. Measure and report on campaign effectiveness and make data-driven recommendations for optimization
Improve user journeys to increase customer acquisition, conversion, and engagement rates.

We are seeking a Global C&B Director to lead the design, implementation, and management of our compensation and benefits programs. The ideal candidate will work closely with cross-functional teams and executive leadership to deliver competitive total rewards that attract, retain, and motivate our global workforce. In this role, your expertise in compensation, benefits, and Data Analytics will be key to driving the organization's strategic goals and enhancing the employee experienc
Responsibilities
Total Rewards Strategy: Develop and oversee the administration of comprehensive programs, including salary structures, bonuses, incentive plans for various populations, health and welfare benefits, and equity plans.
Data Analytics & Reporting: Conduct a thorough analysis of compensation and benefits data, evaluating effectiveness and creating strategic recommendations for senior leadership on metrics, trends, and initiatives.
HRIS & Systems Management: Lead the administration of compensation systems and HRIS platforms, ensuring data integrity and alignment with global C&B strategies.
Market Benchmarking: Track and analyze market trends and relevant benchmarks to keep our programs up to date, competitive, and compliant with regulatory requirements.
Stakeholder Collaboration: Partner with HR, Finance, and Legal teams to ensure alignment of compensation programs with organizational policies and business objectives.
Process & Budget Management: Support the implementation of total rewards philosophy, including budget management, salary ranges, and the development of internal compensation tools.

We are looking for a talented Senior Bookkeeper to join our rapidly growing finance department.
As a Senior Bookkeeper, you will be responsible for all bookkeeping operations. Were looking for someone with strong technical skills, solid bookkeeping and finance knowledge, and the drive to excel in a dynamic, fast-paced environment.
Responsibilities
Lead and manage the companys entire bookkeeping and accounting operations, including:
Bank reconciliations and cash management
Accounts Payable (AP): vendor management, invoice processing, and payments
Accounts Receivable (AR): revenue recording and reconciliation from Zuora
Credit card and cash reconciliations
Lead and mentor team of 2-3 bookkeepers:
Collaborate with senior finance team members to ensure high-quality execution and continuous improvement.
Ensure accuracy and completeness of all accounting records and reconciliations.
Own the cash reconciliation process, ensuring collections are accurately matched to invoices in a B2C environment.
VAT reporting and compliance
Handle payments to statutory institutions, such as social security, tax authorities, and pension funds
Drive process improvements and support automation in NetSuite and Zuora.
Lead ongoing improvements in accounting systems and workflows, ensuring scalability as the company grows.
Lead the implementation and optimization of automation tools in NetSuite and other systems to enhance bookkeeping processes.
Work closely with the Controllers on monthly, quarterly, and year-end closing activities.

Required FP&A Manager
About The Position
We're looking for a highly analytical, detail-oriented FP&A Revenue Analyst to join our Finance team and play a key role in shaping data-driven decisions and supporting a financially strong, rapidly scaling business.
Responsibilities
Act as the primary finance partner for marketing organization, providing guidance on budget planning, campaign performance, and efficiency metrics (e.g., CAC, payback, lead funnel metrics).
Lead and coordinate company-wide ARR and revenue forecasting, annual planning, and rolling forecasts.
Automate and optimize FP&A tools, processes, and systems to scale with our fast-growing environment.

Required Finance Information Systems Specialist
About The Position
As a Finance Information Systems Specialist, you will own the end-to-end billing cycle and revenue operations, ensuring accuracy and efficiency across large-scale data. Youll collaborate closely with CX, Legal, Finance, R&D, and Product teams to streamline processes and support decision-making. The role is highly systems-oriented, working mainly with NetSuite, Zuora, and AI/BI tools to optimize billing, automation, and reporting.
Responsibilities
Manage the end-to-end billing cycle, including invoice generation in NS, distribution, and reconciliation within NetSuite and Zuora.
Investigate and resolve billing discrepancies and customer inquiries in a timely and professional manner.
Collaborate with CX, legal and bookkeeping teams to ensure billing accuracy and compliance.
Conduct month-end and year-end close activities related to billing and revenue recognition.
Serve as a key user and administrator for our billing and financial systems, primarily NetSuite and Zuora.
Maintain data integrity and accuracy across all relevant systems, with a focus on managing and validating large datasets.
Identify and implement system enhancements and automations to improve efficiency and reduce manual effort for high-volume transactions.
Develop and maintain documentation for billing processes and system procedures.
Collaborate with R&D, IT and other departments on system upgrades, integrations, and new system implementations.
Demonstrate strong systems awareness, understanding the interconnectedness of various platforms and data flows.
Conduct comprehensive data analysis of billing trends, revenue metrics, and customer accounts, specifically with the ability to handle and interpret big volume of data.
Generate regular and ad-hoc reports to support financial forecasting, operational insights, and strategic decision-making.
Identify opportunities for process improvement and cost reduction through data-driven insights.
Present findings and recommendations to stakeholders in a clear and concise manner.
Actively research and explore emerging AI tools and technologies that could enhance billing efficiency, fraud detection, revenue assurance, or data analysis capabilities, particularly for large-scale data operations.
Propose and, where appropriate, pilot new AI-driven solutions to optimize existing processes.