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We are looking for a senior manager who is passionate about operations and the customer experience. You should be comfortable supporting distributed systems that interact with a variety of services. You should enjoy driving effective organizations, coaching and mentoring, and representing your organization to senior leadership. You should value simplicity and scale, work comfortably in a collaborative, agile environment, and be excited to learn.

Responsibilities:
Supervise a 24/7 team of technical operators, ensuring that production applications your team supports are stable, reliable, and well-documented.
Work closely with engineering managers and development teams to ensure that platforms are designed with scale and operability in mind.
Troubleshoot and debug complex issues in production applications.
Own end-to-end availability and performance of key services and build automation to prevent problem recurrence.
Automate response to all non-exceptional service conditions.
Assist in the roll-out and deployment of new product features and installations to facilitate our rapid iteration and constant growth.
Develop tools to improve our ability to rapidly deploy and effectively monitor custom applications in a large-scale environment.
Recruit, retain, and develop strong engineers while embodying OCI values and culture.

We are looking for a highly organized and detail-oriented Intern to join our Operation & Maintenance our team.
This is a full time back office intern position focused on computer-based work, supporting the daily operations of the team, including CRM and service request management, scheduling and coordination of field activities, documentation, reporting, and administrative support for our Energy Storage System projects.
The role requires strong organizational skills, ownership, and the ability to manage multiple tasks and interfaces simultaneously while ensuring smooth operational flow behind the scenes.

Responsibilities:
1. Back Office and Administrative Support
Providing administrative support to the service team, including coordination, follow-up on open tasks, documentation, reports, and maintaining accurate records according to internal procedure.
2. Issue Routing and Follow
Identifying system alerts, routing them to the relevant internal expert, and following up to ensure issues are handled and closed in a timely manner. You do not fix technical problems; you manage the flow.
3. Scheduling & Coordination:
Managing calendars, maintenance activities, deadlines, and internal scheduling to ensure tasks are completed on time and properly coordinated.
4. Data & System Monitoring
Collecting and reviewing operational data from Energy Storage System plants, monitoring system performance, and identifying irregularities to ensure accurate documentation and follow-up.

The Medical Affairs Manager is the medical face of the company. His/her value lies in his/her scientific and clinical expertise and ability to build strong relationships with community and academic physicians. This allows for information to flow freely between the medical community and the company. The Medical Affairs Manager works closely with the marketing team. He/She manages the medical relationship with the medical divisions of the partners abroad.Medison offers hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve. We are a dynamic, fast-paced company operating in over 30 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you want to make a difference in people's lives, we invite you to join us! About the Role The Medical Affairs Manager is the medical face of the company. His/her value lies in his/her scientific and clinical expertise and ability to build strong relationships with community and academic physicians. This allows for information to flow freely between the medical community and the company. The Medical Affairs Manager works closely with the marketing team. He/She manages the medical relationship with the medical divisions of the partners abroad.
Responsibilities:
* Medical expertise regarding the assigned therapeutic area and product, including keeping updated on medical developments in the field, clinical and research information and sharing it with the marketing teams.
* Participation in national and international medical conferences.
* Participate in formalizing medical and marketing strategy through analysis of scientific materials.
* Instructing physicians before relevant presentations.
* Meetings with Medisons business partners in Israel and abroad.
* Provide training to the marketing teams on topics relevant to the marketed products
* Maintaining scientific and medical contact with key opinion leaders (KOLs) and decision makers.
* Serve as the local medical information service for the assigned products, answer medical questions according to the policy signed with the relevant business partner.
* Create and execute an annual medical plan for each product.
* Supporting business development processes.
* Supporting the inclusion of products into the national health basket in coordination with the regulatory and market access departments.
* Working in collaboration with the Marketing and Market Access Department
* Working in accordance with all compliance guidelines with local and partner regulatory guidelines
* Leading early access programs and clinical trials feasibility.
City:
Petah Tikva