Were seeking a proactive and organized IT Operations Specialist to join our team. This role combines hands-on management of business-critical SaaS applications with ownership of procurement processes, vendor relationships, and software licensing. Youll partner closely with IT, security, legal, and finance teams to support smooth operations, cost control, and compliance.
Responsibilities:
Manage end-to-end procurement of IT hardware, software, licenses, services, and SaaS platforms, including supplier evaluation, price negotiation, and contract management
Collaborate with IT, security, legal, and finance to align procurement and SaaS management with business goals and compliance
Monitor contract performance, renewals, and SLAs to ensure service quality and cost efficiency
Drive continuous improvements in procurement strategy and processes
Administer and support key SaaS platforms daily (e.g., Jira, DocuSign, Zendesk).
Requirements: 24 years experience in IT procurement, SaaS administration, or vendor management (required)
Experience in international business environments (required)
Proven ability managing multi-vendor relationships and contracts (required)
Excellent organizational skills focused on documentation, renewals, and contract management
Proficiency with advanced Excel, procurement platforms, and SaaS/CRM systems (e.g., Atlassian, Monday, Zendesk, HubSpot)
Resourceful problem solver who thrives in fast-paced settings
Native-level English skills (spoken and written).
This position is open to all candidates.