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We are seeking a highly skilled and motivated Junior Product Manager.

In this role, you will oversee the strategy and the day-to-day implementation of our financial product solutions that match the needs of our business.

A strong financial background is a must for the perfect applicant, ideally as a CPA, accountant or economist.

Any technical background is a benefit.

Responsibilities:

Implementation of the product's strategy and vision, and make sure its aligned with the company's overall objectives and market trends in the financial industry.

Market research: Conduct in-depth market research and analysis to identify emerging trends, competitive landscape, product market fit, and customer needs within the financial technology space.

Product roadmap: Define and prioritize the product roadmap based on strategic initiatives, customer feedback, and market opportunities, ensuring alignment with business goals and resources.

Product ownership: Lead cross-functional agile team through the product development lifecycle, from ideation and requirements gathering to design, development, and launch, while maintaining focus on quality and timeliness.

User experience: proven experience as Product lead pivot. Champion a user-centric approach to product development, leveraging usability testing, customer feedback, and data analytics to continuously improve the user experience and drive user engagement.

As a Head of Product , you will be responsible for driving the product strategy, development, and delivery of key technological products that have a direct impact on our customers' experiences. You will lead a team of product managers and collaborate cross-functionally with engineering, sales, marketing, and business

We are currently revamping our R&D team, rebranding our company, and moving all our products to the next level, using state-of-the-art technologies. This role is ideal for a results-oriented and visionary product leader with a strong understanding of technological products, user experience, costumer needs and product strategy for our technological products, ensuring alignment with company goals and market needs.

Key Responsibilities:

Product Strategy & Vision:

Define clear product vision and roadmap, prioritizing key features and improvements to enhance customer experience and drive business impact.
Analyze market trends, competitor products, and customer feedback to identify new opportunities and product innovations in the fintech space.
Lead and oversee the end-to-end lifecycle of both new product development and existing product maintenance, ensuring the ongoing success and optimization of current offerings while innovating for the future.
Manage product roadmaps, balancing efforts between delivering new features and functionality for existing products, as well as launching new products from ideation to execution.
Collaborate with engineering to ensure that both new and existing products are developed and maintained with a focus on high quality, scalability, and performance.
Drive the development of transformative technological changes to enhance existing products, ensuring that products remain competitive, cutting-edge, and meet customer needs.
Conduct user research and data analysis to understand customer needs, pain points, and opportunities for product improvement.
Define and track key product metrics (e.g., adoption, revenue, retention) to assess product performance and guide product enhancements.
Team Leadership:

Lead, mentor, and develop a team of product managers, helping them grow in their roles while ensuring high performance and collaboration.
Cross-functional Collaboration:

Work closely with stakeholders, including R&D, marketing, sales, and compliance teams to ensure successful product launches.
Act as a key liaison between engineering and business teams, translating customer needs into actionable product requirements.

As a Customer Success Manager , you will play a pivotal role in ensuring the successful implementation of our product at our valued customers businesses while driving user adoption and expanding our customer base.

Responsibilities:

Onboarding and Integration: Guide new customers through a seamless onboarding process, assisting with the integration and setup of smart accounting system within their organization.
Provide proactive and responsive support to address customer inquiries, troubleshoot issues, and offer tailored solutions to meet their unique needs effectively.
Develop strong and trusted relationships with customers, acting as their advocate within FINBOT and understanding their business objectives to maximize the value they derive from our product.
Develop and execute strategies to increase the adoption rate of our product among end-users within the customer's organization. Conduct product training sessions and workshops to empower users and ensure optimal usage.
Collaborate with the sales team to identify opportunities for upselling and cross selling our product features to existing customers, resulting in enhanced customer satisfaction and revenue growth.
Gather valuable feedback from customers, and work closely with the product development team to communicate insights and contribute to ongoing product enhancements and improvements.
Continuously monitor and analyze key performance indicators related to customer success and product adoption. Generate periodic reports to track progress and identify areas for improvement.