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Required Customer Support Specialist - Student Position
As a Tier 1 Customer Support you will be responsible for:
Be the first line of defense and escalation for any technical issues
Elegantly handle customer requests and maintain our SLA & customer satisfaction
Escalate and own issues internally and externally with service providers / partners
Extend our knowledge base
Work across departments (Engineering, DevOps, Prof Services, etc.) to resolve customers issues.

Were seeking a hands-on and forward-thinking System Team Leader to drive operational excellence across our companys global IT infrastructure. In this role, you will lead a team of skilled System Administrators, ensuring efficient delivery of IT services, robust infrastructure performance, and alignment with security, compliance, and SLA standards. The ideal candidate is a strong technical leader who thrives on problem-solving, innovation, and continuous improvement-capable of balancing day-to-day operations with long-term strategic initiatives.
Responsibilities:
Lead and mentor a skilled team of System Administrators, managing workload, priorities, and professional growth.
Oversee the installation, configuration, updating, and troubleshooting of IT services across corporate and R&D lab environments.
Manage and enhance cloud-based applications and services, including Office 365, Microsoft Intune, AWS, Azure, and related endpoint security solutions.
Ensure daily operational excellence for IT infrastructure, systems, network, and services.
Coordinate and manage IT projects, from planning through execution, in alignment with corporate objectives.
Proactively monitor and optimize network performance, availability, utilization, and Quality of Service (QoS).
Operate in alignment with corporate security standards and regulatory requirements, maintaining compliance across IT operations.
Develop and implement innovative IT solutions leveraging AI, automation, and BOT technologies to enhance operational efficiency.
Oversee system team activities to ensure alignment with IT SLA commitments, driving timely resolution, service quality, and operational reliability.

Were looking for a highly skilled Network Systems Performance Engineer to join our R&D Quality and Performance group. In this role, you will design and execute performance, scalability, and reliability tests for our client networking and security components across multiple platforms.
You will work closely with Development, QA, Product, and Architecture teams to evaluate system performance under diverse network conditions and ensure our client software meets high standards of stability, quality, and efficiency.
Responsibilities
Define, design, and execute performance, scalability, load, throughput, and stress tests for client network functionality across multiple operating systems
Build and maintain performance testing environments, including physical and virtual lab setups, network simulators, and traffic generation systems
Evaluate the behavior and performance of client networking and security workflows in various operational and environmental scenarios
Simulate and analyze diverse network conditions, including jitter, packet loss, bandwidth variations, latency profiles, and connectivity constraints
Analyze CPU, memory, and other resource utilization across different OS platforms to ensure efficient and stable client performance
Collaborate with R&D teams to identify bottlenecks, investigate performance issues, and drive improvements in architecture and implementation
Prepare documentation, test methodologies, and clear performance reports for technical teams and stakeholders
Contribute to ongoing enhancement of performance testing tools, methodologies, and lab infrastructure
Develop Scripts in Python, Bash, or PowerShell. Alternatively Java - advantage.

Now were looking for a visionary and customer-focused Product Support T3 Engineer to join our team. In this role, you will be engaging with our customers during the evaluation, post-sales process, onboarding, and as the ongoing customer lifecycle continues. This is an opportunity to join a Cloud Network Security Rocket Ship and to take part in making the Future of SASE, today!
Responsibilities:
 Own and manage customer issues and see problems throughout resolution.
 Research, diagnose, troubleshoot and identify solutions to resolve customer issues, keeping a positive and can-do attitude.
 Work directly with R&D and Product Management on customer issues upon full resolution.
 Be a focal point for customers' needs by deeply understanding their business and aligning their needs with our companys solution.
Become a trusted advisor to customers by deeply understanding their business and aligning their needs with our solutions.
Nurture the relationship with the customer through ongoing communication and periodic meetings.
Act as a customer advocate internally while effectively collaborating with internal teams, including product management, engineering, and sales.
Track & monitor customer status and identify both areas of concern and growth opportunities.
Be a part in building, improving and expanding our companys global Support Services.

Now were looking for a visionary Site Reliability Engineer to join the R&D team. In this critical role, you will support our growing operation, network, and systems. You will play a pivotal role in administering our internal systems as well as participate in key design decisions. In this position, you can innovate, build best practice processes, and consistently work with new ideas.
Responsibilities:
Responsible for the company's production environment, including complex architecture with multiple virtual servers, deployments & various cloud technologies.
Manage the availability, latency, scalability and efficiency of our company services by engineering reliability into software and systems.
Respond to and resolve emergent service problems; build tools and automation to prevent problem recurrence.
Review and influence new and evolving design, architecture, standards, and methods for operating services and systems.
Participate in software and system performance analysis and tuning, service capacity planning and demand forecasting.

Were looking for a visionary Support Engineer Tier 1 to join the company team. In this critical role, you will be monitoring, supporting, and providing advanced troubleshooting of a large complex data network infrastructure by using network monitoring and network management tools. You will work closely with teams from our business areas, network engineering, and management as a team representative on major incident bridges
Responsibilities:
Provide technical support for our company customers around the world.
Own and manage customer issues and see problems throughout resolution.
Research, diagnose, troubleshoot, and identify solutions to resolve customer issues, keeping a positive, and can-do attitude.
Be a focal point for the customers needs and become a trusted advisor with customers by deeply understanding their business and aligning their needs with our solutions.
Act as a customer advocate internally while effectively collaborating with internal teams including product management, engineering, sales, and finance.
Track and monitor customer status and identify both areas of concern and growth opportunities.
Be a part of building and expanding the companys Global Support Services.

we are looking for a Senior DevOps Engineer with a strong software development background to build and evolve our internal DevOps platform. You will sit at the intersection of Platform Engineering, SRE, and MLOps - owning the infrastructure and tooling that powers production and enables our developers and data teams to move fast, safely, and with confidence.
If you believe DevOps should be a self-service platform, love automation, and naturally think in systems and end-to-end flows, keep reading.
What You Will Do:
Build a DevOps Platform (Platform-as-a-Product): Create internal services and golden paths that scale across teams (self-service over ad-hoc, repeatable over personal support).
Own CI/CD End-to-End: Design, build, and maintain Jenkins and GitHub Actions pipelines that move code from commit to production with high reliability, visibility, and safety.
Operate and Evolve Our AWS Stack: Hands-on ownership of AWS, including services such as ECS, EKS, Lambda, WorkSpaces, DynamoDB, Redshift, S3, DocumentDB (and the surrounding networking, IAM, observability, and deployment patterns).
Enable MLOps and Data Workflows: Support and automate ML and data pipelines using tools like Airflow, MLflow, and Jupyter Notebooks (plus integrations with compute, storage, and security controls).
Automation First: Eliminate manual work through Infrastructure-as-Code, scripting, and internal tooling. Build reusable components instead of one-off solutions.
Cost Optimization (FinOps): Drive cost visibility and optimization (tagging, budgets/alerts, rightsizing, workload efficiency, and practical trade-offs between cost and reliability).
Security Ownership: Bake security into pipelines and infrastructure (least privilege, secrets management, supply chain controls, vulnerability scanning, hardening, and incident readiness).
Leverage AI to Move Faster: Use AI tools such as Cursor, GitHub Copilot, and Claude Code to accelerate delivery (without compromising quality, security, or reliability).
Cross-Team Collaboration: Partner with Engineering, Data, and AI teams to unblock delivery, improve developer experience, and keep production stable.

The ideal candidate will bridge high-level security governance with hands-on, automated security implementation across the Software Development Life Cycle (SDLC).
This individual will be a critical enabler, empowering teams to move swiftly and deliver exceptional value to our clients, all while upholding the required security standards. A proven track record in successfully balancing rapid innovation with robust security practices is essential for this role.
How youll make an impact:
As the DevSecOps Engineer, you will be responsible for creating a secure-by-design culture and leading the operational implementation of our security strategy. You will:
Build the Secure SDLC (SSDLC) Strategy: Develop, own, and execute the companys comprehensive DevSecOps strategy, focusing on automation to manage security at scale from code check-in to production deployment.
Lead Key Security Engineering Initiatives: Lead and manage security engineering programs, including:
Maturing the security tools stack (e.g., implementing WAF, and automating SCA/SAST tools).
Owning the bug bounty and responsible disclosure programs triage and remediation tracking.
Enhancing the Identity and Access Management (IAM) framework through concepts like Just-In-Time (JIT) and Zero Trust principles.
Operationalize CVE Tracking and Remediation: Design and implement a scalable system for discovering, tracking, and prioritizing Common Vulnerabilities and Exposures (CVEs) in third-party and custom code. Drive the engineering teams to achieve security risk remediation goals by providing clear, actionable data and automated patching mechanisms.
Measure & Drive Improvement: Develop and maintain key DevSecOps metrics (e.g., Mean Time To Detect/Remediate - MTTD/MTTR, percentage of code coverage by SAST/SCA tools) to measure the effectiveness of automated controls and provide a data-driven picture of the application security posture.
Embed Security Engineering: Spearhead R&D DevSecOps initiatives, partnering directly with engineering teams to select, deploy, and maintain security tools, establishing security gates and best practices throughout the product development lifecycle.

The ideal candidate will bridge high-level security governance with hands-on, automated security implementation across the Software Development Life Cycle (SDLC).
This individual will be a critical enabler, empowering teams to move swiftly and deliver exceptional value to our clients, all while upholding the required security standards. A proven track record in successfully balancing rapid innovation with robust security practices is essential for this role.
How youll make an impact:
As the DevSecOps Leader / Program Manager, you will be responsible for creating a secure-by-design culture and leading the operational implementation of our security strategy. You will:
Build the Secure SDLC (SSDLC) Strategy: Develop, own, and execute the companys comprehensive DevSecOps strategy, focusing on automation to manage security at scale from code check-in to production deployment.
Lead Key Security Engineering Initiatives: Lead and manage security engineering programs, including:
Maturing the security tools stack (e.g., implementing WAF, and automating SCA/SAST tools).
Owning the bug bounty and responsible disclosure programs triage and remediation tracking.
Enhancing the Identity and Access Management (IAM) framework through concepts like Just-In-Time (JIT) and Zero Trust principles.
Operationalize CVE Tracking and Remediation: Design and implement a scalable system for discovering, tracking, and prioritizing Common Vulnerabilities and Exposures (CVEs) in third-party and custom code. Drive the engineering teams to achieve security risk remediation goals by providing clear, actionable data and automated patching mechanisms.
Measure & Drive Improvement: Develop and maintain key DevSecOps metrics (e.g., Mean Time To Detect/Remediate - MTTD/MTTR, percentage of code coverage by SAST/SCA tools) to measure the effectiveness of automated controls and provide a data-driven picture of the application security posture.
Embed Security Engineering: Spearhead R&D DevSecOps initiatives, partnering directly with engineering teams to select, deploy, and maintain security tools, establishing security gates and best practices throughout the product development lifecycle.

The ideal candidate will bridge high-level security governance with hands-on, automated security implementation across the Software Development Life Cycle (SDLC).
This individual will be a critical enabler, empowering teams to move swiftly and deliver exceptional value to our clients, all while upholding the required security standards. A proven track record in successfully balancing rapid innovation with robust security practices is essential for this role.
How youll make an impact:
As the DevSecOps Leader / Program Manager, you will be responsible for creating a secure-by-design culture and leading the operational implementation of our security strategy. You will:
Build the Secure SDLC (SSDLC) Strategy: Develop, own, and execute the companys comprehensive DevSecOps strategy, focusing on automation to manage security at scale from code check-in to production deployment.
Lead Key Security Engineering Initiatives: Lead and manage security engineering programs, including:
Maturing the security tools stack (e.g., implementing WAF, and automating SCA/SAST tools).
Owning the bug bounty and responsible disclosure programs triage and remediation tracking.
Enhancing the Identity and Access Management (IAM) framework through concepts like Just-In-Time (JIT) and Zero Trust principles.
Operationalize CVE Tracking and Remediation: Design and implement a scalable system for discovering, tracking, and prioritizing Common Vulnerabilities and Exposures (CVEs) in third-party and custom code. Drive the engineering teams to achieve security risk remediation goals by providing clear, actionable data and automated patching mechanisms.
Measure & Drive Improvement: Develop and maintain key DevSecOps metrics (e.g., Mean Time To Detect/Remediate - MTTD/MTTR, percentage of code coverage by SAST/SCA tools) to measure the effectiveness of automated controls and provide a data-driven picture of the application security posture.
Embed Security Engineering: Spearhead R&D DevSecOps initiatives, partnering directly with engineering teams to select, deploy, and maintain security tools, establishing security gates and best practices throughout the product development lifecycle.

As a Senior Release Engineer on the Infrastructure group, youll play a vital role in solving scaling challenges in our build system, handling 8 million lines of code and 160,000 unit tests efficiently.
How youll make an impact:
As a Senior Release Engineer, youll bring value by:
Solve scaling challenges in our build system, handling 8 million lines of code and 160,000 unit tests efficiently.
Drive best practices for DevOps, site reliability, and infrastructure scalability.
Build and support a self-service toolset to empower developers and streamline release processes.
Design, implement, and maintain CI/CD pipelines to ensure smooth, automated, and reliable software releases.
Develop scalable infrastructure as code (IaC) solutions to improve deployment efficiency and system reliability.
Enhance observability, monitoring, and logging to proactively detect and resolve performance issues.
Work closely with development to optimize release workflows and reduce downtime.
Manage and improve containerization strategies using Kubernetes, Docker, and related technologies.
Leverage Gen-AI tools to accelerate development velocity across all RnD.
Own the management of third-party libraries in our central Java code repository, ensuring seamless Spring and Java upgrades.

As Site Reliability Engineer on the IT Production team in our TLV Office, youll play a vital role in building robust services and solving infrastructure challenges with automations while working with cutting-edge technologies and bringing those to their limits on our mostly on-prem cloud like infrastructure.
How youll make an impact:
As a Site Reliability Engineer, youll bring value by:
Ensure Reliability & Scalability: Design, implement and manage highly reliable and scalable distributed systems across our on-premise, cloud and AI/ML environments. Proactively optimize performance, efficiency, resource utilization and cloud cost.
Drive Automation: Automate repetitive tasks, infrastructure provisioning, configuration and deployments using IaC and scripting languages (e.g., Python, Go, Rust).
Develop Observability & Capacity: Implement comprehensive monitoring and alerting systems to ensure system health. Collaborate on capacity planning to meet future growth.
Maintain Security & Compliance: Integrate security best practices and ensure compliance with industry standards.
Lead Incident Management: Participate in on-call rotations, lead incident responses and conduct root cause analysis to minimize downtime.
Foster Collaboration & Improvement: Work closely with development, operations and security teams to drive shared responsibility and continuous improvement in SRE practices.

The ideal candidate will bridge high-level security governance with hands-on, automated security implementation across the Software Development Life Cycle (SDLC).
This individual will be a critical enabler, empowering teams to move swiftly and deliver exceptional value to our clients, all while upholding the required security standards. A proven track record in successfully balancing rapid innovation with robust security practices is essential for this role.
How youll make an impact:
As the DevSecOps Leader / Program Manager, you will be responsible for creating a secure-by-design culture and leading the operational implementation of our security strategy. You will:
Build the Secure SDLC (SSDLC) Strategy: Develop, own, and execute the companys comprehensive DevSecOps strategy, focusing on automation to manage security at scale from code check-in to production deployment.
Lead Key Security Engineering Initiatives: Lead and manage security engineering programs, including:
Maturing the security tools stack (e.g., implementing WAF, and automating SCA/SAST tools).
Owning the bug bounty and responsible disclosure programs triage and remediation tracking.
Enhancing the Identity and Access Management (IAM) framework through concepts like Just-In-Time (JIT) and Zero Trust principles.
Operationalize CVE Tracking and Remediation: Design and implement a scalable system for discovering, tracking, and prioritizing Common Vulnerabilities and Exposures (CVEs) in third-party and custom code. Drive the engineering teams to achieve security risk remediation goals by providing clear, actionable data and automated patching mechanisms.
Measure & Drive Improvement: Develop and maintain key DevSecOps metrics (e.g., Mean Time To Detect/Remediate - MTTD/MTTR, percentage of code coverage by SAST/SCA tools) to measure the effectiveness of automated controls and provide a data-driven picture of the application security posture.
Embed Security Engineering: Spearhead R&D DevSecOps initiatives, partnering directly with engineering teams to select, deploy, and maintain security tools, establishing security gates and best practices throughout the product development lifecycle.

We're looking for a talented DevOps engineer.
As a DevOps Engineer you will work on our highly scalable gaming backend and our massive data processing pipeline, ingesting billions of daily events. Make sure our systems and infrastructures scale and perform at optimal levels.
Responsibilities
Responsible for DevOps, Cloud and Monitoring environments - Build infrastructure, tools and services to improve delivery and availability
Be part of product architectural and infrastructure design - Design and leverage the backend infrastructure and its security aspects
Responsible (together with the team members) for the company platform, up-time, infrastructure, scale and costs
Work alongside Architects, Developers, System administrators and other tech leads in the company.

We are seeking a talented and motivated Infrastructure Engineer to join our growing team. As an Infrastructure Engineer, you will be responsible for designing, developing, and maintaining tools and infrastructure that enable efficient and secure development and deployment processes. You will work closely with cross-functional teams to understand their requirements and design solutions that meet their needs.
Responsibilities
Design, develop, and maintain tools and infrastructure that enforce platform standards, ensuring high-quality standards are maintained across the organization
Collaborate closely with cross-functional teams to understand their requirements, provide technical guidance, and ensure successful implementation
Architect and build scalable, reliable, and secure infrastructure solutions that support the company's R&D and DevOps teams
Ensure adherence to security and governance policies to protect company data and systems, ensuring compliance with relevant regulations
Troubleshoot and resolve infrastructure-related issues in a timely manner to minimize downtime and optimize performance
Stay up-to-date with industry trends and emerging technologies in Infrastructure/Platform Engineering and leverage this knowledge to drive innovation and improve processes.