דרושים » מחשבים ורשתות » IT Manager, ai ops

Mesh Payments is looking for a hands-on Security & IT leader to serve as the foundational pillar of our internal technology and security operations. In this unique role, you will be the sole owner of our IT infrastructure while playing a critical part in protecting a fast-growing, cloud-native fintech platform.
In this position, you will have the autonomy to choose the best tools for the job, manage our corporate environment from the ground up, and have a direct impact on protecting the financial data of global enterprises while ensuring our team has the best technical tools to succeed.
What youll do:
IT Operations & Employee Experience
Youll work closely with the CTO, engineering, and business teams, combining hands-on execution with real ownership and impact.
Manage corporate SaaS platforms, identity management (SSO), and Google Workspace.
Compliance & audits (SOC2, PCI)
Acting as the security point of contact for customers, auditors, and internal teams
Act as the primary technical point of contact for all employees, providing hands-on support and troubleshooting.
Deploy and operate endpoint security and management tools (EDR, MDM, DLP) across a distributed workforce.
Cloud & Infrastructure Security

Improve and maintain the security posture of our AWS/GCP-based cloud infrastructure.
Operate cloud security platforms, such as Upwind / Wiz / Oligo, or similar solutions to prioritize and remediate risks.
Design and enforce secure access controls and least-privilege IAM policies.
Investigate cloud security alerts and support incident response.
Application Security
Integrate security into the SDLC and CI/CD pipelines by automating SAST, SCA, and secret scanning.
Secure containerized workloads (Kubernetes / EKS) focusing on runtime protection and image hardening.
Provide guidelines and safeguards for AI-powered development processes and AI models within our SaaS platform.
Compliance & Security Culture
Support SOC2 and PCI DSS compliance initiatives and audit readiness.
Serve as the primary security focal point for external auditors.
Contribute to security awareness and best practices across the company, explaining the rationale behind security requirements.

We're looking for an IT Manager to own the technology experience across. From the moment someone joins the company to the day they leave, you'll make sure every tool, device, system, and workflow helps people move faster.
This is a true one-person team.
You'll own the day-to-day while continuously improving it. Supporting teammates, leading company-wide initiatives, strengthening security, introducing AI and automation, and building the systems that allow us to scale.
You'll work closely with Engineering, our CISO, and DevSecOps to continuously raise the bar on security while keeping technology simple and frictionless. As we grow, you'll also help build the IT, security, and compliance foundations required of a global company preparing for future milestones, including a potential IPO.
What You'll Do:
Own the end-to-end internal technology experience across the company.
Deliver fast, thoughtful support that keeps people productive.
Lead seamless onboarding and offboarding experiences.
Manage our Mac environment, SaaS applications, identity management, devices, and workplace infrastructure.
Partner with our CISO and DevSecOps teams to strengthen security across the company.
Lead company-wide IT initiatives that improve scalability, security, and employee experience.
Introduce AI and automation to eliminate repetitive work and help the company move faster.
Build systems and processes that scale as the company grows.

Great IT and security work means nobody notices the bugs because you already squashed them. From cloud engineers to IT operations managers, our team combines technical expertise with a deep respect for what's at stake. So if you're proactive and precise under pressure, the Fiverr Cyber, IT and MIS team might be the right place for you. We are looking for a IT Tech Lead Engineer to own and evolve our modern, cloud-first workplace infrastructure. This role is highly SaaS-active , focusing heavily on identity lifecycle automation and automated endpoint management. You pair deep infrastructure skills with an AI-forward mindset , actively leveraging AI tools to automate operations, optimize internal workflows, and secure our fully digital environment.

What am I going to do?:
Identity & Access Management: Own Okta as our primary IdP. Architect and automate complex identity lifecycles, directory integrations, and context-aware adaptive MFA policies. Endpoint Management (MDM): Design and manage our enterprise Apple ecosystem using Jamf Pro . Optimize zero-touch deployment (Apple Business Manager), patch management, and security configurations. SaaS & Cloud Operations: Act as the primary administrator for our core SaaS stack. Integrate systems via APIs, webhooks, and automated workflows. AI Integration & Automation: Implement AI-driven operations (AIOps) for smart monitoring, predictive analytics, and low-code/no-code automated IT support workflows. Security & Compliance: Lead the technical execution of security roadmaps, actively driving initiatives to meet and exceed annual compliance targets. Partner with security to enforce zero-trust architecture, manage vulnerability patching, and pull automated evidence for compliance audits (SOC2/ISO 27001).

Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace, from our community to our product. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

Key Responsibilities
Lead, mentor, and grow the Solutions & Innovation Team - IT escalation specialists, including setting priorities, goals, and individual development plans.
Provide technological leadership across the global Support organization - Help Desk, Field Tech & Deployment, and Application HelpDesk, including setting standards and best practices.
Maintain strong working knowledge of identity (Microsoft Entra ID), endpoint management (Intune, Kandji), and VDI (vSphere) platforms to guide the team and support the wider Support organization (hands-on MDM administration is not a core part of this role).
Drive AI adoption across the Support organization, leading your AI builders to identify, design, and integrate AI-powered tools and automations that speed up ticket resolution, improve response quality, and reduce manual work.
Build and maintain automation frameworks using PowerShell, Microsoft Power Platform, Graph API, Azure Automation, and other modern technologies.
Design and roll out new support processes and onboarding flows that improve consistency, speed, and the overall user experience.
Own the highest tier of technical escalations, guiding your escalation specialists through complex identity, endpoint, VDI, and workplace technology issues.
Partner with Security, Infrastructure, Cloud, and Architecture teams to ensure secure, scalable, and compliant solutions.
Evaluate emerging technologies, conduct proof-of-concepts, and transform innovative ideas into enterprise-ready solutions for the Support organization.
Develop monitoring, governance, and operational standards for global support platforms and services.
Analyze business requirements and translate them into scalable technical solutions aligned with organizational objectives.
Own your team's performance management and one-on-ones, and provide technical leadership across identity, endpoint, VDI, automation, and AI initiatives.
Drive continuous improvement by identifying opportunities to simplify processes, reduce operational overhead, and enhance the end-user experience.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.
If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us.
About This Role:
As a Senior Cloud Support Engineer in our Tel Aviv team, youll be a key technical partner for our customers, helping them get the most out of GPU-powered infrastructure. Youll dive deep into complex technical challenges, collaborate closely with global engineering teams, and play an active part in building a world-class customer experience.
we move fast, value initiative, and trust our people to think creatively and act with ownership. If you love solving problems, working with cutting-edge technologies, and being part of a close-knit, mission-driven team, this is the place for you.

Were seeking a hands-on and forward-thinking System Team Leader to drive operational excellence across our global IT infrastructure. In this role, you will lead a team of skilled System Administrators, ensuring efficient delivery of IT services, robust infrastructure performance, and alignment with security, compliance, and SLA standards. The ideal candidate is a strong technical leader who thrives on problem-solving, innovation, and continuous improvement-capable of balancing day-to-day operations with long-term strategic initiatives.
Responsibilities:
Lead and mentor System Administrators, managing priorities, workload, and professional development.
Oversee the installation, configuration, maintenance, and troubleshooting of IT services across corporate and R&D lab environments.
Manage cloud applications and services, including Microsoft 365, Intune, AWS, Azure, and endpoint security solutions.
Take end-to-end ownership of incidents and projects, ensuring timely escalation, proactive stakeholder communication, and follow-through to completion.
Identify operational gaps, anticipate risks, and independently drive improvements that prevent recurring issues.
Monitor and optimize network performance, availability, utilization, and Quality of Service (QoS).
Maintain compliance with corporate security standards and applicable regulatory requirements.
Improve operational efficiency through scripting, APIs, workflow automation, and AI-assisted IT operations.
Track SLA attainment, service availability, resolution times, and backlog health; use these measures to prioritize improvements and strengthen service reliability.

Money is becoming software. That changes everything about how it has to be protected. Stablecoins, tokenized assets, and payments made by AI agents are moving real value at machine speed. Thats where our company comes in. We build the security technology behind how money moves. Coinbase, MetaMask, Uniswap, and many of the largest platforms moving money today rely on us to screen billions of transactions and stop fraud, scams, and hacks before they reach a single user.
Were backed by investors including Sequoia Capital, Ribbit Capital, and Cyberstarts, firms behind some of the biggest names in cybersecurity.
We're looking for an IT Manager to own how our company works day to day: how people get access, how their machines operate, how the network runs, and how the offices function.
What You'll Do:
Help Desk & Support. Serve as the single point of contact for all IT support. Handle everything from day-to-day access requests and software hiccups to laptop troubleshooting, ensuring the team gets fast, hands-on help directly from you.
Identity. Own Okta as our primary IdP. Automate the full joiner-mover-leaver lifecycle from HiBob into every downstream app, and own SAML and OIDC integrations, SCIM provisioning, and adaptive MFA policies. Access should be a function of someone's role, not a ticket.
Endpoints. Own our Apple fleet in Jamf Pro: zero-touch enrollment, configuration profiles, patch policies, and scripted deployments. A new hire's Mac should be compliant and fully configured before they open it.
Network and offices. Own the firewall and wireless infrastructure end to end: policies, VPN, segmentation, 802.1X, and zero-trust remote access. Own every meeting room too, including Meet and Zoom hardware, displays, booking, and cabling, and standardize the build so a new office is a deployment rather than a project.
SaaS. Primary admin for Google Workspace, Slack, Notion, Linear, GitHub, and dozens more. Integrate through APIs and webhooks rather than manual sync, and drive license and vendor consolidation.
Automation and AI. Treat every recurring manual task as a bug. Write code against the Okta, Jamf, Google Workspace, and HiBob APIs, and use LLM tooling, coding agents, and MCP integrations to build support workflows that resolve requests without a human in the loop.
Security and compliance. Partner with Security on zero-trust access, patch remediation, access reviews, and automated evidence for SOC 2 and ISO 27001. Support incident response with the logs and device actions the team needs, fast.

Founded in Tel Aviv in 2016, UVeye is a computer vision and data company that creates automatic vehicle inspection systems to encourage road safety and increase transparency across the automotive industry. With key partnerships including General Motors, Volvo, and CarMax among others, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. Our growing global team of over 250 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
We are looking for an IT Support Specialist for our IT team in the Tel Aviv office.
A day in the life and how you’ll make an impact: Own day-to-day IT support - hardware, software, connectivity, and AV issues with a focus on fast, thorough resolution and clear communication with end users Manage device provisioning and onboarding: JumpCloud enrollment, Okta user setup, and laptop configuration across Mac, Windows, and Linux, ensuring every new hire is fully operational from day one Support and maintain conference room AV systems - PTZ cameras, mixers, microphones, displays, and speaker setups and create user guides so employees can run their own meetings confidently Maintain and document server room infrastructure: cable mapping, backup appliance inventory, DGX GPU server maintenance, and network hardware (access points, switches, firewalls) Coordinate and execute scheduled maintenance windows for critical infrastructure, including DGX server upgrades, network changes, and cabling projects — planning carefully to minimize business impact Take ownership of IT projects end-to-end, including Role-Based Access Control (RBAC) rollouts across departments, SaaS license tracking, and vendor onboarding Collaborate with Legal, Security, and HR on compliance requirements — including GDPR and Israeli Privacy Law — and contribute to internal security initiatives such as penetration testing and DLP Manage vendor relationships: sourcing and comparing quotes, opening purchase requests, tracking deliveries, and coordinating installation schedules Keep our Jira ticketing system clean and current — resolving tickets within SLA targets and maintaining accountability against KPI metrics the team tracks weekly Contribute to IT process improvement: writing runbooks, producing internal guides, and identifying opportunities to automate or streamline repetitive tasks

About Mindspace Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in more than 40 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. Why you’ll love working at Mindspace? Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. You’ll work with some of the best people in the industry, who love what they do. You’ll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, you’ll be presented with long term career opportunities, globally. Who is the ideal Mindspacer? You’re a team player. You take pride in what you do and have a mindset of “I’m all in” when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to ‘read the room’ and understand the professional environment you’re in. About the position Mindspace is looking for a hands-on IT Specialist to join our global IT team. In this role you'll be the front line of IT support for our Tel Aviv HQ and local locations, while also supporting employees and infrastructure across our sites in Europe and the US. You'll own the day-to-day employee experience - from onboarding a new hire's first laptop to keeping our networks and meeting rooms running flawlessly, and working closely with the global team on infrastructure projects across multiple countries. This is a role for someone who enjoys both sides of IT: helping people directly, and getting hands-on with hardware, networks, and systems. The position is based in Tel Aviv. Support for our international locations is provided remotely. End-User Support & Service Desk Provide L1/L2 support for employees across macOS and Windows environments - hardware, software, connectivity, and access issues Own tickets end-to-end in Freshservice, meeting SLA targets and maintaining high response quality Support employees at global locations remotely, across time zones Build and maintain knowledge base articles, runbooks, and self-service documentation Employee Lifecycle (Onboarding & Offboarding) Execute onboarding and offboarding processes across HiBob, JumpCloud, Google Workspace, Slack, Freshservice, and Monday.com Provision, image, and enroll devices in MDM; manage accounts, groups, licenses, and permissions Ensure offboarding is complete, timely, and audit-ready - access revocation, device collection, data handover IT Infrastructure & Networking Install, configure, and maintain network infrastructure across sites using the Cisco Meraki platform - access points, switches, security appliances, VLANs, and structured cabling Monitor network health via the Meraki dashboard, troubleshoot connectivity issues, and coordinate with ISPs and vendors on installations and outages Participate in network upgrade projects across international locations (Wi-Fi refreshes, new site openings, hardware replacements) Manage IT asset inventory, procurement, and hardware lifecycle AV & Meeting Room Technology Install, configure, and supp