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we are looking for a full-time Service Logistics Coordinator for the Israel branch at Tel Aviv and Ben Gurion Airport as well as support for the entire IL service team.

The primary purpose of this position is to provide excellent customer service to both internal and external customers. He/she will streamline communication provide logistics support and spare parts management at the various locations. The Logistics Coordinator will use all relevant computer systems and programs intended for this purpose to record the data in order to be able to produce monthly reports.

This is a great opportunity to join Smiths Detection - a leading High Tech organization whose mission is to help protect people's lives with its products.

Tasks and responsibilities

Responsible for daily data entry (Service/Maintenance reports, etc.), maintaining accurate and up-to-date records.
Verify that service reports are submitted daily (Servicemax system).
Collecting data from the reporting tool and preparing documentation for various requirements.
Management of spare parts orders, bookings and stock management in the system.
Provide reporting on used spare parts and reconcile with monthly invoicing.
SVMX implementation to get all contracts loaded and accurate data entered
Entering PM plans in SVMX
Management of the work order process for CM and PM, making corrective adjustments if necessary.
Collect and report EHS monthly data.
Provision of Logistics Suport onsite at Ben Gurion airport to receive and ship spare parts
Spare parts stock management of the Stock On Site (SOS) to meet Minimum safety stock
Package and arrange RMA parts for shipping, including all necessary documentation
Perform Quarterly stock cycle counts at Ben Gurion,Ramon and Haifa sites and investigate any discrepancies with Service Supply Chain
Procurement of locally purchased supplies, tools, materials and consumables.
Track and manage Test & Measuring Equipment calibration
Management of the local customs broker Transworld, to track shipments and support the customs release and supply process.
Assist Service Manager as required.
Other duties as required to support the Israel service team

we are looking for a full-time Service Logistics Coordinator for the Israel branch at Tel Aviv and Ben Gurion Airport as well as support for the entire IL service team.

The primary purpose of this position is to provide excellent customer service to both internal and external customers. He/she will streamline communication provide logistics support and spare parts management at the various locations. The Logistics Coordinator will use all relevant computer systems and programs intended for this purpose to record the data in order to be able to produce monthly reports.

This is a great opportunity to join Smiths Detection - a leading High Tech organization whose mission is to help protect people's lives with its products.

Tasks and responsibilities

Responsible for daily data entry (Service/Maintenance reports, etc.), maintaining accurate and up-to-date records.
Verify that service reports are submitted daily (Servicemax system).
Collecting data from the reporting tool and preparing documentation for various requirements.
Management of spare parts orders, bookings and stock management in the system.
Provide reporting on used spare parts and reconcile with monthly invoicing.
SVMX implementation to get all contracts loaded and accurate data entered
Entering PM plans in SVMX
Management of the work order process for CM and PM, making corrective adjustments if necessary.
Collect and report EHS monthly data.
Provision of Logistics Suport onsite at Ben Gurion airport to receive and ship spare parts
Spare parts stock management of the Stock On Site (SOS) to meet Minimum safety stock
Package and arrange RMA parts for shipping, including all necessary documentation
Perform Quarterly stock cycle counts at Ben Gurion,Ramon and Haifa sites and investigate any discrepancies with Service Supply Chain
Procurement of locally purchased supplies, tools, materials and consumables.
Track and manage Test & Measuring Equipment calibration
Management of the local customs broker Transworld, to track shipments and support the customs release and supply process.
Assist Service Manager as required.
Other duties as required to support the Israel service team

we are looking for a Technical Support Engineer.
As a Technical Support Engineer you will
Respond promptly and professionally to customer inquiries via phone, email, or chat, providing technical support and troubleshooting assistance.
Work to meet and exceed internal and external SLAs
Identify and diagnose software issues, and guide customers through step-by-step resolutions.
Escalate complex technical issues to higher-level support teams when necessary, ensuring proper documentation and follow-up.
Assist customers with product installations, configurations, and updates.
Collaborate with cross-functional teams, including developers and engineers, to address customer concerns and provide effective solutions.
Document and maintain records of customer interactions, inquries, comments, and actions taken, utilizing the ticketing system.
Provide proactive customer education and self-help resources to reduce repetitive inquiries and improve customer satisfaction.
Collaborate with the Quality Assurance team to identify and report software bugs and usability issues.
Help develop and implement support methodologies, build workflows and define support operations
Gather customer feedback and share it with QA, R&D, Engineering, and Production teams.
Strive for best-in-class support experience and drive exceptional CSAT results
Stay up-to-date with product knowledge, industry trends, and technology advancements to provide accurate and efficient support.

At our company, Israels first fully digital bank, were building the technology that powers a new era of intuitive, transparent, people-first banking. As our platform grows and our services expand, were looking for a Front Office professional to join our trading domain.
The Front Office team serves as the primary touchpoint for clients and plays a central role in managing the full lifecycle of trading-related interactions. This position offers a unique combination of client management, product understanding, operational awareness, and hands-on involvement in building new trading capabilities.
Youll be part of an innovative, pioneering project shaping the next generation of digital trading experiences within the bank.
Your Day-to-Day
Manage ongoing relationships with trading clients, providing professional, accurate, and timely guidance.
Execute trading instructions and place orders on behalf of clients, handling end‑to‑end trading actions-not only providing support but performing trades for clients.
Handle operational interfaces with service providers: processing instructions, validations, and checks on behalf of clients.
Provide expert responses to client inquiries and ensure a high-touch, service-driven experience.
Support setup processes for new trading features and services.
Participate in defining requirements, drafting specifications, and performing functional testing for system enhancements.
Contribute to the development of new procedures, workflows, and operational guidelines.
Work closely with trading platforms and customer-facing systems.

We are seeking an experienced, solution-focused professional to join our Business Analyst team in Tel Aviv.
As an Inbound Business Analyst in the Professional Services (PS) team, you will serve as the primary liaison between clients, internal stakeholders, and the product/implementation teams.
Your role is to understand the clients requirements, the products models and specification and ensure smooth delivery of solutions.
This position combines analytical skills, financial services domain knowledge, and communication abilities to drive successful client engagements.
Responsibilities:
Conduct business analysis to support the deployment and optimization of solutions across client environments and impact assessment of identified issues.
Perform statistical analysis and fine-tune model sets to ensure optimal performance and accuracy.
Support the implementation team throughout User Acceptance Testing (UAT), ensuring requirements are met and functionality is validated.
Collaborate closely with both business and technology stakeholders to align solutions with client goals and technical feasibility.
Research, analyze, and structure large data sets, addressing both technical and business perspectives

We are looking for an AI Program Manager to join our team.
We're searching for a talented and passionate technologist to lead internal innovation across the entire company by implementing AI, Automation and Internal Tools. As a key member of the team, you'll play a vital role in developing and implementing innovative solutions to enhance the company's efficiency, productivity and quality. You'll leverage your expertise in artificial intelligence (AI) and project management to design, build, and deploy tools that streamline workflows, automate repetitive tasks, provide insightful data analysis, reduce costs and help the company scale.
Responsibilities:
Collaborate with multiple department heads across the company to identify opportunities, implement POCs and build a roadmap of AI based automation projects and internal tools.
Research, design, and develop AI-powered solutions (e.g., chatbots, machine learning models) to automate tasks, unlock scaling opportunities and generate efficiencies across the company.
Work with the AI Automation Engineer to build internal tools that automate workflows, improve data accessibility, and facilitate collaboration within the company.
Integrate AI and internal tools seamlessly with existing systems and infrastructure to ensure smooth operation and data flow.
Maintain clear documentation, develop training materials and ensure tools and capabilities are enabled and used by potential users across the company.
Conduct ongoing training sessions to the company about internal tools, as well as general developments in the AI space.
Stay up-to-date with the latest advancements in AI, off the shelf tools, and internal tool development best practices.

The AI Business Solutions team within Technology Consulting AI department is looking for a Low Code / No Code Implementer to join our innovative and fast-growing team.
Our team designs and delivers advanced solutions across multiple platforms to build systems, applications, websites, chatbots, and especially AI Agents for clients across diverse industries in Israel and globally. The role involves hands-on work building and implementing solutions using modern platforms and tools, combining technical execution with business understanding in a project-based client environment.
Key Responsibilities:
Build and implement AI and automation solutions across various platforms
Design and configure systems, workflows, and intelligent agents
Work closely with clients to analyze business requirements and translate them into working solutions
Integrate multiple tools and technologies into end-to-end solutions
Participate in innovative AI projects

Were looking for a Market Research Student to join our team and work closely with the Product department. You will operate at the intersection of Product, technology, market solutions, and Business Strategy. This role is about impact - not just ownership, but streamlining market research that helps us build the next gen of products.
This role is a part-time position with a scope of 10-20 flexible hours per week. The position is based in Tel Aviv.
This might be for you if:
You have a sharp eye for detail and can spot product nuances and value propositions.
You are a self-driven explorer who enjoys getting hands-on with new tools to understand their target audience and user experience.
You are comfortable diving deep into understanding data quality, coverage, and the competitive landscape of tech products.
You care about outcomes and are accountable for turning raw observations into precise, high-quality insights.
What youll be doing:
Hands-on Benchmarking: Actively exploring and deconstructing industry-leading solutions to identify best-in-class user journeys and synergy with complementary systems.
Research Operations: Owning the maintenance and accessibility of our internal research assets, ensuring the environment is optimized for the Product and R&D teams.
Precision Reporting: Delivering structured, accurate intelligence reports that influence our technical roadmap. You are responsible for the accuracy and depth of the final output.
Intelligence Augmentation: Leveraging AI tools to accelerate your work and synthesis, while maintaining human oversight to ensure every deliverable is precise.
Infrastructure Optimization: Managing the administrative side of our research ecosystem (procurement and access) to ensure the "lab" is always ready for the team.