we are looking for a AI consultant.
As an AI Consultant and a CS team member, you will work at the technological forefront of the data analytics world by helping customers adopt and realize business value through AI and Machine Learning. As a CSM you will be the customers key strategic advisor and implementer and you will work with senior stakeholders to:
Identify AI opportunities
Frame and size the value and the business impact AI can help customers realize
Drive the implementation of software and services by collaborating and managing a cross-functional account team
Ongoing account management and commercial success including value realization analysis, Quarterly Business Reviews (QBRs), Pilot process management, etc.,
Gradually develop business-ML expertise and lend this SME towards customers and our internal product development

Required Principal Customer Success Manager, Security, Cloud (English, Hebrew)
About the job
As a Customer Success Manager (CSM), you will complement the industry leading expertise, innovation and capabilities delivered through our Customer Solutions products and services to drive maximum business value aligned with customer business goals and objectives. You will lead and manage value attainment for customers through engagement management, focusing on the program design, management, and ongoing monitoring of delivery outcomes for customers. You will work closely with a portfolio of customers to drive adoption and engagement while identifying opportunities to further realize value within the Security domain and the wider Cloud portfolio of solutions.
Responsibilities
Serve as the customers trusted advisor, providing subject matter expertise to drive product adoption aligned with customers and operational objectives.
Act as the day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and serve as the lead in a critical issue management role when necessary.
Develop outcomes-focused project plans and lead all phases of the post-sales customer journey from onboarding, adoption, to renewal, and maintain and update existing customer success metrics and databases.
Orchestrate relationships across internal cross-functional business partners (e.g., Sales, Engineering, and Renewals) to deliver customer outcomes, mitigate risk, and position cross-promotion opportunities for expansion.
Build operational and executive business reviews to executives, and also partner with customers and vendors to develop success plans to achieve their business objectives.

As the Team Lead, Technical Account Manager (TAM), you will lead a team responsible for delivering excellent technical account management, with a focus on guiding the seamless onboarding of new customers. You will ensure your teams success in building strong customer relationships, addressing technical issues related to observability, and maintaining data-driven operational excellence. This role requires technical depth in logging, monitoring, and observability tools as well as strong leadership skills.



Key Responsibilities:

Leadership & Team Development:

Lead, mentor, and manage a team of TAMs to ensure successful customer onboarding and long-term success.
Develop KPIs for the team and track performance related to the onboarding experience, ensuring customer satisfaction.
Provide technical guidance and foster team collaboration on observability tools and log analytics.
Technical Expertise & Customer Engagement:

Oversee the implementation of observability tools, guiding customers through Logs, Metric and Traces monitoring, and real-time analysis.
Ensure that your team delivers expert-level onboarding and ongoing, for our observability and logging solutions.
Provide deep technical insights on cloud observability and integration of Coralogix into customer infrastructures.
Customer Relationship Management:

Be the primary escalation point for customer technical challenges.
Proactively work with customers to enhance their logging and observability practices, integrating them seamlessly with Coralogixs platform.
Engage with Coralogix stakeholders to provide tailored technical solutions that align with customer business goals.
Data-Driven Leadership:

Leverage customer feedback and usage data to enhance the onboarding process and overall TAM team performance.
Analyze patterns in customer data, ensuring that your team applies data insights to improve observability outcomes and preempt issues.
Collaborate with internal teams on product enhancements, informed by your team's customer data analysis.

we are looking for a Predictive Analytics Solution Engineer.
Typical Tasks:
Guide and assist customers in utilizing the platform and implementing AI models.
-Help customers understand complex AI concepts, identify relevant use cases, and implement solutions to drive business value.
Address and resolve technical and data-related issues.
Provide valuable feedback to the product team and collaborate to enhance the product.
Analyze model outputs and explain complex ideas in a clear, understandable manner.
Serve as the primary data and technical contact for clients, understanding and addressing their needs.

we are looking for a Solution Engineer.
Responsibilities:
Lead and support customer-facing Demand Forecasting use cases from discovery through deployment
Work hands-on with customer data to design, test, and validate forecasting solutions
Act as a trusted analytical and technical advisor to customers, deeply understanding their business context and datasets
Analyze and explain model outputs and complex analytical concepts in a clear, business-oriented way
Troubleshoot technical and data-related challenges and drive them to resolution
Collaborate closely with Data Science and Customer Success teams, providing structured feedback from customer use cases
Help customers achieve measurable business impact and adoption of Demand Forecasting module

Required Algorithm Analyst & Tools Developer
Join us and help evaluate the performance of cutting-edge technologies powering the future of autonomous driving.
As an Algo Analyst & Tools Developer, you will validate the quality of complex algorithmic systems and build the infrastructure to analyze them.
You will examine large-scale data collected from drives all around the world, investigate system behaviors, and generate actionable insights.
Beyond traditional analysis, this role includes designing and developing AI-powered analysis tools that will help streamline and boost the productivity of our analysis and validation efforts.
What will your job look like:
Develop diagnostic tools for performance and quality metrics analysis.
Work to boost analysis efficiency by deploying AI-powered tools.
Develop and maintain automated analysis and monitoring workflows.
Present clear findings and recommendations through reports and summaries.
Collaborate with algorithm developers and product managers to validate new developments and drive future improvements by proactive problem finding.