We are currently seeking a Billing / Reimbursement Specialist to join our Finance team and play a key role in managing the reimbursement processes for our North American customers.
This person will be responsible for handling weekly, daily, and monthly reimbursements for U.S. customers, and bi-monthly reimbursements for Canadian customers. The role includes maintaining accurate records of customer accounts and outstanding balances by processing adjustments, supporting month-end close and audit tasks, and responding to customer cases and emails regarding payouts.
This role is ideal for someone who is detail-oriented, organized, and comfortable working in a dynamic, deadline-driven environment.
The Billing / Reimbursement Specialist will report directly to the Reimbursement Manager - North America.
Key Responsibilities:
Summarize receivables balances, verify totals, and prepare reports.
Manage the payouts for clients.
Be the customers contact person for all their questions/issues with billing and invoices via email, SalesForce cases.
Research and resolve account discrepancies and reply to customer questions.
Calculate underpayments and apply adjustments.
Upload files to SAP and ensure reconciliation of customer cards when possible.
Prepare related monthly close tasks and audit requests.
Requirements: 1-2 years of previous experience in a finance department, bank environment
Advanced Excel skills
Fluent English
Strong attention to details, specifically related to numbers
Ability to multitask and work efficiently but accurately
Ability to prioritize and complete projects within deadline
Willing to work on flexible hours: From Monday to Friday Hybrid work, and 2 days per week at night(US hours)
Nice to Have:
Previous experience as a bookkeeper
Knowledge of accounting software such as SAP and Salesforce
This position is open to all candidates.