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Systems Analyst - Microsoft Dynamics 365 (On-Prem & Online) We are looking for an experienced Systems Analyst to join our CRM division and take part in complex, large-scale Dynamics 365 projects within enterprise environments. Responsibilities:
* Analyze and design solutions based on Microsoft Dynamics 365 (On-Premises and Online)
* Lead end-to-end requirement gathering and system specification with business stakeholders
* Write functional and technical design documents
* Work closely with development and QA teams throughout the project lifecycle
* Support implementation processes in complex organizational environments

abra SAP Department is seeking for an SAP CRM Consultant. We are looking for a skilled SAP CRM Functional Consultant with strong business understanding and hands-on implementation capabilities to join the Digital & CRM domain in a leading retail and energy organization. The role focuses on implementing, configuring, and supporting SAP CRM On-Premise solutions while working in a complex, enterprise-scale environment that impacts large-scale customer experience and digital journeys. This role requires strong functional SAP CRM expertise, proven ability to lead end-to-end processes, and the capability to translate business needs into system solutions, specifications, and actionable deliverables across multiple stakeholders. A full-time position, based in the Sharon area, Israel. Key Responsibilities:
* Implement and maintain SAP CRM On-Premise solutions in alignment with business requirements
* Analyze and define end-to-end business processes across customer service, sales, and digital CRM journeys
* Lead projects and tasks from requirements gathering through design, implementation, and production rollout
* Write functional specifications and work closely with development, integration, QA, BI, and infrastructure teams
* Provide ongoing production support, troubleshooting, and resolution of system issues
* Work with multiple internal stakeholders and external system interfaces
* Support and guide users while ensuring system stability and continuous improvement
* Drive process optimization and business efficiency initiatives across CRM domains

We are looking for a hands-on professional who will take ownership of customer-facing AI solutions, become a central point of contact for key customers, and work closely with our product and AI development efforts.
This is a cross-functional role with real impact on how the company operates and grows over the coming years.
Responsibilities:
Own and manage ongoing relationships with customers, gradually taking on a central Customer Success role
Analyze complex business needs and translate them into CRM and AI-based solutions
Define and design AI agents, automated processes, and advanced workflows
Lead and support solution implementation with customers, including hands-on involvement when needed
Work closely with development and implementation teams
Identify problems, propose solutions, and take full ownership from definition through execution
Continuously improve internal workflows and delivery processes using AI.

Were looking for an experienced CRM Project Manager (Freelance) to lead a critical, cross-functional initiative: selecting and implementing a CRM system for our B2C product.
This is a high-impact, end-to-end role for someone who can take full ownership, from mapping needs and defining the strategy, through solution evaluation, to hands-on implementation and adoption across the organization.
This is a 6-month engagement at 75% capacity, suited for an independent consultant or freelancer.
What Youll Do:
Own the CRM project E2E - from discovery to full implementation
Map current workflows, needs, and pain points across teams (CE, Growth, Ops, Finance, BIC, ETC.)
Define a CRM strategy aligned with business goals and the customer lifecycle
Evaluate build vs. buy approaches (internal development vs. external platforms)
Research, assess, and recommend CRM solutions and vendors
Design system architecture, data structures, and cross-team processes
Lead implementation, including integrations with existing tools and systems
Drive alignment across stakeholders and ensure cross-functional collaboration
Lead rollout, onboarding, and ensure strong adoption across teams
Establish best practices and documentation, and lead a structured handover to internal ownership for ongoing maintenance

As a Dynamics Dynamics 365 CRM Systems Analyst, You'll analyze requirements, identify needs and gaps, and manage work interfaces. You'll work in a multi stakeholders environment.
You will take part in a newly formed MS dynamics team, aimed for providing a full E2E solution for the Customer Care service organization at our company.
In your day-to-day, you will:
Meet with customers and stakeholders to gather requirements
Analyze requirements and identify gaps in multi-process and complex domain
Write high-level and detailed specification documents for Dynamics 365
Implement Dynamics 365 customization, upgrades, data migrations, and interfaces
At our company, we believe our best work happens together. Our work model is fully in person, with 5 days a week from our office. Flexibility remains a core value at our company and special requests are handled thoughtfully at the team level.

abra SAP department is seeking an SAP Finance Project Manager. We are looking for a skilled SAP Finance Project Manager to lead ERP-based finance solutions end-to-end — from understanding business needs to delivering and improving systems in production. This role sits at the intersection of Finance and IT and requires strong SAP finance knowledge, ERP systems understanding, and proven project and stakeholder management experience. A full-time, hybrid position, based in the Central District of Israel. ?Key Responsibilities:
* Lead end-to-end SAP finance projects, including planning, delivery, testing (UAT), and go-live
* Gather, analyze, and define business and functional requirements and perform systems and business process analysis
* Prepare and maintain functional and technical specification documents
* Define and document ERP integrations and technical interfaces while collaborating with ERP, BI, Data, and Integration teams
* Drive automation initiatives and improve SAP-based financial processes
* Manage external vendors and internal stakeholders throughout project execution
* Ensure compliance with information security, documentation, and change control standards

We are looking for a talented Finance Applications Specialist who is a true team player, with a strong understanding of finance processes and solid technical skills. The ideal candidate will bridge the gap between Finance and IT, support business applications, and contribute to continuous process improvement.
Hybrid
Full-time
What youll do: 
Serve as ERP (Microsoft Dynamics 365 Business Central) co-owner and platform administrator, overseeing daily operations, enhancement delivery, and ensuring audit-ready controls and documentation.
Act as System Administrator for financial systems including Purchasing, Reconciliation, Audit, and Data Management, responsible for user access, configuration, and ongoing operational support.
Design, build, and maintain automated workflows to streamline processes and improve system efficiency.
Partner closely with Finance and Technology teams to drive innovation, strengthen financial processes, and enhance system capabilities that empower business performance.

Join a development team for a significant, long-term CRM Dynamics project in the defense sector! Job Description:
* Development of a CRM Dynamics system from scratch, working collaboratively with a broad and diverse development team, including system analysts, implementers, and developers.
* Collaborative work in a cohesive team where all members support and assist each other.
* Significant experience in developing OP and online systems, with expertise in interface development and integration with parallel systems.
* This is a major CRM project in the defense sector, involving both OP and online systems, as well as an interface synchronization system.
* Starting a new project in the License Module domain.