דרושים » מחשבים ורשתות » Director of Technical Support EMEA and APAC

Power the Future with us! At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 30 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. We are seeking a strategic and results-driven IT Application Director to lead the management, optimization, and innovation of our enterprise application ecosystem. This role will oversee the implementation, integration, and support of core business applications including Oracle Cloud ERP, CRM, PLM,HR systems, and other business core applications. The ideal candidate will possess deep technical expertise, strong leadership capabilities, and a business-oriented mindset to align IT initiatives with organizational goals. This role ensures that business applications align with global business objectives, deliver operational excellence, and support innovation and scalability. The Director will manage a global team of application managers and analysts, and will collaborate closely with business leaders, IT infrastructure, and security teams. Key Responsibilities:
* Define and execute the global applications roadmap in alignment with business strategy.
* Oversee the lifecycle of core applications including Oracle Cloud ERP, CRM, HRIS, and other core applications.
* Lead the implementation and optimization of core enterprise systems (e.g., ERP, CRM, HRIS, PLM).
* Ensure high availability, performance, and security of business-critical applications.
* Drive digital transformation and AI initiatives and the adoption of modern platforms.
* Manage vendor relationships and contracts for third-party applications and services.
* Establish governance frameworks, KPIs, and SLAs for application performance and support.
* Collaborate with business units to gather requirements, prioritize projects, and deliver solutions that improve efficiency and user experience.
* Lead and mentor a global team, fostering a culture of innovation, accountability, and continuous improvement.
* Lead cross-functional teams in the delivery of application projects, upgrades, and enhancements.
* Establish governance frameworks for application usage, data integrity, and security.
* Ensure compliance with internal policies and external regulations (e.g., GDPR, SOX).
* Collaborate with business units to gather requirements and deliver tailored solutions.
* Build and mentor a high-performing team of application analysts, and support staff.
* Foster a culture of continuous improvement and innovation.
* Develop and manage budgets for application initiatives.
* Optimize resource allocation to maximize ROI and operational efficiency.

Country:
Israel

City:
Herzliya

Join us at Nayax , a global fintech leader (NASDAQ; TASE: NYAX) revolutionizing the world of cashless payments, consumer engagement, and business management solutions. With more than 1,200 employees across 12 offices worldwide. At Nayax, you’ll be part of a diverse and innovative community where your work makes a real impact and helps shape the future of payments. We are lookig for a Customer Onboarding system specialist to join our Compliance Operations group. This position plays a critical role in ensuring a seamless and complaint Onboarding experience for our customers, in alignment with global compliance regulations. The Customer Onboarding system specialist reports to Compliance Operations Director. Your key responsibilities will include:
* Serve as the primary point of contact for the technical and operational aspects of the Compliance Operations system.
* Implement system changes and updates based on user requirements.
* Collaborate closely with the Salesforce (SF) team and Sales Operations to support new processes, reports, locations, and initiatives.
* Partner with the Billing and Legal teams to ensure accurate reflection of all agreement-related components.
* Monitor system performance and ensure timely troubleshooting of errors and failures while collaborating with all other IT focal points.
* Set and monitor service level agreements (SLAs).

Learn More about Nayax:
Founded in 2005, Nayax provides an end-to-end platform for payments, empowers businesses to grow revenue, reduce operational costs, and deliver seamless commerce experiences. Our customer-first mindset and commitment to in-house innovation have positioned us at the forefront of the cashless payment revolution, serving the unattended and retail sectors around the world. We support over 80 payment methods in 60+ currencies, hold a European payment institution license, and have formed strategic partnerships with global financial institutions to deliver powerful, scalable solutions. With more than 1,200 employees across 12 global offices, Nayax operates in 120+ countries. Our global headquarters in Herzliya Hills, Israel, is our largest site, housing over 600 employees across 20+ departments. At Nayax, we believe in creating long-term impact through loyalty tools, omnichannel solutions, and an agile ecosystem of value-added services. We're proud to support businesses in reaching new heights and we're always looking for innovative, passionate individuals to join us.

Were on the lookout for a Technical Support Engineer whos ready to go beyond the usual break/fix routine. This isnt just about fixing issues; its about breaking the mold of traditional support, anticipating problems before they arise, and driving innovation that keeps our customers raving while protecting their data. Youll be the spark that ignites a team of forward-thinkers, taking our support to levels most wouldnt even dream of.
What you'll do:
Be the Game-Changer: Be part of a high-octane support team with vision, grit, and a relentless drive for excellence. Youre not here to twiddle your thumbs; youre here to inspire, challenge, and elevate.
Solve Complex Problems: When others see a roadblock, you see a challenge worth conquering. Youll tackle issues head-on with creativity, tenacity, and a refusal to settle for anything less than excellence. Approach challenges with a solution-oriented mindset. Proactively identify and address potential issues before they impact customers. Youre the go-to when others throw in the towel.
Obsess Over Customers: Our customers arent just clientstheyre your mission. Ensure their experience isnt just good, but legendary. Get inside their heads, anticipate their needs, go above and beyond, and make sure they know weve got their back, every step of the way. Our customers dont just deserve supportthey deserve unforgettable experiences.
Collaborate Boldly: Collaborate within your team to find resolutions faster. Work closely with cross-functional teams (Product, Engineering, Customer Success, etc.) to ensure seamless communication and support. Bring your insights to the table and challenge the status quo. Your collaboration isnt just participationits disruption with purpose.
Innovate Relentlessly: Implement solutions that go beyond traditional technical support. Youre here to challenge the norm and set new benchmarks in technical support. Find opportunities to enhance our processes, tools, and customer experiences, and dont hesitate to shake things up.

Are you excited to work with innovative security products?
Do you enjoy contributing to technical projects, addressing complex problems, and driving business objectives through innovative solutions?
Join our growing, highly respected Enterprise Security Group (ESG)
Our program management team partners with Product Management and Engineering. They own and drive the innovation of our Enterprise Security Products for our customers. Dedicated to our flagship Security products. Oversight of the whole product lifecycle and the delivery of key strategic programs.
Shape the success of projects
Driving cross-functional collaboration across product lifecycles, this role oversees complex projects and multidisciplinary teams. Success in this impactful position directly supports team objectives and advances our company's key business goals.
As a Senior Technical Program Manager, you will be responsible for:
Overseeing cross-functional teams, improving operational processes, and offering expertise in planning and executing diverse projects.
Collaborating with Customer Success to enhance experiences, establishing feedback loops, and aligning insights with product development.
Monitoring, documenting, and presenting program status, risks, opportunities, dependencies, and success metrics to senior internal stakeholders.
Collaborating with Product Line and Engineering Leadership, identifying problems, prioritizing needs, ensuring accountability, proposing innovative solutions.
Adopting best-practice guidelines to influencing and implementing continuous improvements to the processes.
Working with Customer Success by working with Product and Engineering leadership team daily.

We are looking for a talented SysAdmin who is a tech-savvy individual and will join our IT team to help us build, secure, and maintain our Microsoft and endpoint environments. In this role, you will be a subject matter expert and take a major part in our efforts to manage infrastructure, ensuring seamless operation and high availability of services, while leading our endpoint management strategy.

The IT team is composed of strong and experienced IT professionals, responsible for defining the IT strategy and managing all of on-premises and public cloud IT infrastructure.



Responsibilities

Design, deploy, and operate endpoint management solutions using Microsoft Intune and Jamf.

Manage, maintain, and secure Windows servers and endpoints across the organization.

Design, deploy, and operate Microsoft infrastructure on-premises and in the cloud.

Automate IT processes to support and improve IT infrastructure.

Provide hands-on support for complex endpoint and server issues.

Identify and evaluate new promising IT and endpoint management technologies.

We are seeking IT system administrator to join the IT group, reporting to the Head of IT. We are looking for a team player, independent and responsible person, quick learner, adapting to changes.
Responsibilities include:
Be part of our Global IT support for all companys worldwide employees.
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Maintain, upgrade, and troubleshoot physical and virtual PCs / Laptops,
Install, modify, and repair computer hardware and software for all the company worldwide employees.
Prepare and install new employees computers.
Maintain & troubleshoot network equipment Switch, Router, FW