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The Customer Engineer serves as the technical bridge between Koi engineering and our company's customer-facing teams, enabling Domain Consultants and support teams to successfully run POVs, deploy Koi, and support customers at Job Description
We are looking for a highly technical and customer-focused Customer Engineer to join the Koi team. This role operates at the intersection of engineering, support, and pre-sales solutions, and is critical to scaling Koi across our company.
As a Customer Engineer, you will sit closely with the Koi engineering team and develop deep expertise in Koi's architecture, capabilities, and roadmap. You will enable Domain Consultants (DCs) to effectively run Proof of Value (POV) engagements, and empower support teams to deliver high-quality service to customers using Koi. In this role, Customer Engineers translate live customer issues into actionable engineering fixes, taking full ownership of the bug-resolution lifecycle and the safe deployment of updates directly to customers.
Key Responsibilities
Act as a technical bridge between Koi engineering and our company customer-facing teams
Own the end-to-end resolution of technical issues, from diagnosing complex bugs to managing their seamless deployment to customer environments.
Develop deep expertise in Koi's product, architecture, and internal systems
Enable Domain Consultants (DCs) to successfully run POVs, including deployment, troubleshooting, and demonstrating value to customers
Support our company support teams in diagnosing and resolving customer issues
Build internal tools and systems that allow DCs and support teams to answer questions and perform initial triage independently
Improve scalability by reducing dependency on engineering for routine support and POV-related issues
Own or lead triage of the most complex and high-impact customer issues
Partner with engineering to identify root causes and drive long-term fixes
Identify recurring friction points in POVs and customer deployments, and work to eliminate them
Contribute to internal documentation, troubleshooting guides, and playbooks
Impact:
Provide the team with seamless technical resolutions to unblock customer issues
Increase success rate and quality of POVs led by Domain Consultants
Improve customer onboarding and time-to-value for Koi
Reduce escalation load on engineering teams
Improve overall customer experience and product reliability.

As we enter the exciting new era of AI, we seek a dedicated PLM Business Solution Architect to join our dynamic team in Tel Aviv. This role offers an outstanding opportunity to lead efforts in harmonizing and optimizing Product Lifecycle Management (PLM) processes and systems. You will collaborate with skilled professionals in the industry.

What you will be doing:
Partnering with business collaborators to analyze requirements and translate them into functional PLM processes and solutions.
Architecting and crafting PLM system capabilities such as BOM management, change management, compliance, and data migration.
Leading and supporting PLM harmonization projects, integrating processes across different organizations and legacy systems.
Collaborating with IT and business groups to ensure detailed integration of systems alongside enterprise applications such as ERP, CAD, and SAP.
Developing documentation, guidelines, and training programs to support adoption and user readiness.
Providing expert mentorship on PLM methodologies, ensuring solutions are scalable and aligned with business goals.
Identifying risks, dependencies, and opportunities for process improvements.

Do you want to join a team of highly motivated and experienced project managers who drive the successful introduction of our next generation GPU/CPU based products? We work closely with internal leaders to ensure the Data Center Engineering & Operation (DCEO) team collaborate with SME to deliver datacenter capacity to provide the environment for our product team to achieve Time-To-Market. As part of the team, your knowledge of datacenter construction and project management will enable you to swiftly make the course adjustments needed to keep these complex projects on track!

What You'll Be Doing:
As the Senior Technical Project Manager, Datacenter, you will lead datacenter and superlab bring‑up programs, ensuring all MEP systems plus base network, security, and facility monitoring services are installed, tested, commissioned, and production‑ready.

Lead all aspects of program governance and multi‑project execution, driving alignment across global teams and time zones.
Gather SME inputs, including ROM estimates and final BOMs, to support design, budgeting, and procurement.
Direct cabinet installation, rPDU deployment, structured cabling, and rack‑ready infrastructure.
Coordinate WAN circuit design, ordering, vendor engagement, installation, and activation.
Facilitate architecture‑level technical discussions to align design intent, resource planning, and deployment strategy.
Ensure Site Acceptance Testing (SAT) and Integrated Systems Testing (IST) are completed with full documentation and SME sign‑off.
Drive continuous improvement by identifying workflow, process, and communication enhancements across distributed teams.

We are currently seeking a skilled Senior Warehouse Clerk (Computerized Warehouse) to manage inventory, coordinate shipments, and support operational workflows across the organization.

Job Description:

Picking and preparing kits for shipment
Receiving incoming goods
Transferring goods between company warehouses
Coordinating with all company interfaces - Operations, R&D, Projects, etc.
Inventory counting and warehouse organization

We are Looking for a dedicated Warehouse & Logistics Specialist to take full ownership of our companys warehouse operations and local shipping. In this role, you will manage everything from inventory intake to preparing kits for installations. Additionally, you will take on technical responsibilities, such as printer calibration, with the opportunity to learn and transition into store installations.

Responsibilities
Warehouse Management: Full responsibility for day-to-day warehouse operations, including receiving goods, organizing inventory, and picking/kitting materials for installations.
Logistics & Shipping: Managing and overseeing all domestic (local) shipments and deliveries.
Technical Operations: Responsibility for the calibration and maintenance of the company's printers (training will be provided).
Physical Work: Handling the physical aspects of inventory management, loading, and unloading.

Join us as our new Director of Procurement and play a pivotal role in shaping our strategic sourcing and negotiation processes. You'll step into a high-visibility position within our Finance operations, collaborating closely with Legal, IT, and business leaders to ensure seamless procurement continuity and drive significant cost efficiencies.

What am I going to do?:

* Develop and implement a forward-thinking procurement and sourcing strategy that aligns with our overarching business objectives.
* Lead complex, high-value contract negotiations to secure favorable pricing, terms, and service-level agreements with key suppliers.
* Oversee and optimize procurement budgets, ensuring efficient spend across all categories and identifying opportunities for cost reduction.
* Cultivate and maintain robust, collaborative relationships with strategic suppliers and external partners.
* Spearhead initiatives to enhance procurement processes, streamline operations, and unlock new avenues for value creation.
* Serve as a trusted advisor, partnering daily with Finance, Legal, Operations, and IT teams to ensure procurement activities are strategically aligned.
Equal opportunities:
We prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. We are proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, we will provide accommodation to individuals with disabilities or a special need.

we are seeking a Business Analyst to join our growing Global Services Group. In this role, you will collaborate closely with customers to understand their business needs, translate them into actionable product solutions, and help deliver real value through the platform.
This is a unique opportunity to join a dynamic, fast-growing team where youll play a key role in shaping the Business Analyst function.
Youll leverage your analytical mindset, technical understanding, and communication skills to drive successful customer outcomes and contribute to a high-performing team culture.
people come first. We believe in teamwork, trust, and empowering our employees to grow, learn, and reach their full potential.
What Youll Do:
Analyze customer use cases and translate them into actionable product recommendations and configurations
Present solutions, demos, and detailed documentation to customers
Facilitate business requirement gathering sessions with global customers
Lead business discussions to define, refine, and prioritize customer needs
Support integration scenarios between and third-party technologies
Conduct ongoing data analysis to identify optimization opportunities and improve use cases
Reproduce customer scenarios to identify product gaps and contribute to feature enhancements
Provide knowledge transfer and training to customers and internal teams