Site Enrollment and Engagement Leads collaborate with research staff and other stakeholders to drive trial recruitment and support study-specific training needs. The role acts as a strategic partner to both external and internal stakeholders to optimize the site experience and performance. They lead relationship management and communication of medical and scientific information with healthcare providers and caregivers.
Essential Functions
Works with research sites to develop study-specific action plans to accelerate recruitment or support study-specific procedure training.
Provides education to healthcare professionals and their staff, reinforcing study protocols as related to a clinical trial.
May partner with referral networks to identify potential subjects for a trial.
Maintains and analyzes customer records to customize strategies to maximize pre-screening, screening, and enrollment in trials.
Completes internal electronic reporting systems; organizes and holds group events to optimize program delivery.
Successfully manages objections raised.
Maintains up-to-date technical knowledge of specialty and disease areas.
Requirements: Bachelor's Degree (BA/BS) in Health Sciences or related field, or equivalent academic/professional qualifications.
Clinical research experience at the site level required.
Nurse or other healthcare professional preferred.
CRA experience preferred.
Prior experience in Idiopathic Pulmonary Fibrosis and/or Pulmonary Arterial Hypertension (IPF/PAH) is a must.
High flexibility to travel (internationally, if needed).
Clinical competence in relevant therapeutic area.
Excellent interpersonal and communication skills.
Strong written and verbal communication skills, including fluent command of English.
Ability to execute tasks with minimal oversight.
Ability to coordinate and complete activities across multiple functions.
Solutions-based approach to problem-solving.
Positive, can-do attitude.
Strong customer service orientation.
Collaborative mindset and team player.
Demonstrates empathy and awareness of cultural differences.
Upholds the values of our company.
This position is open to all candidates.