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we create user-friendly experiences that drive positive outcomes for all parties involved.

With a team based in Tel Aviv and New York, we have been growing rapidly, supporting hundreds of thousands of consumers on their journey to financial resilience and building partnerships with top creditors and fintech companies.

How Youll Spend Your Time
Own IT operations globally - manage user accounts, devices, and office IT infrastructure across Israel and US sites. Handle onboarding/offboarding workflows, device management (MDM), and day-to-day help desk support.
Manage vendors and subscriptions - build and run vendor assessment and procurement processes in collaboration with Compliance and Finance. Control enterprise SaaS subscriptions and evaluate new tools.
Lead security operations - oversee SOC, audit logging, vendor risk assessments, and security questionnaires for sales prospects. Work alongside Compliance and the CTO to maintain and improve the companys security posture.
Drive process and structure - build the workflows, documentation, and policies that turn a reactive IT function into a proactive one.
Communicate with leadership - present security priorities, budget requests, and risk assessments to executives. Prioritize pragmatically and build buy-in across the organization.
Drive growth - think strategically about how IT scales with the company, and take ownership of building the team and resources needed over time.

We are looking for an experienced developer to join our amazing Professional Services Team.
Be a tech lead, mentor and take part in developing our infrastructure and architecture
Take a major part in creating customer solutions, architecture and development of various
integration services
Work closely with healthcare organizations, implementing and delivering projects that enables
them to use our innovative product
Comfortable in a customer facing role
Design, Develop and integrate quality code for our professional services team

our company develops state-of-the-art AI solutions for cancer diagnostics. Our cutting-edge technology
transforms cancer care by providing every patient with an accurate, timely and personalized
diagnosis.
we are a well-funded start-up headquartered in the USA and Israel, with a global presence and
live deployments at labs and hospitals worldwide.
Our world-class team of researchers, engineers, business professionals and medical experts is
growing.
we are looking for an IT support Lead to help build a robust service that
enables trusted cancer diagnostics for all.
Responsibilities:
Maintain and improve the technology used by the company
Manage endpoints, servers, and services
Participate in equipment purchase
Collect evidence (logs and metrics) to comply to the standards our company adheres to
Test and examine staff complaints and support teams to remediate
Ensure that systems are safe and secure against cybersecurity threats.

We're looking for someone who combines outstanding customer-facing skills with a strong technical mindset. Someone who learns fast, adapts quickly, and enjoys understanding how systems work. This is not a script-based support role - we're looking for a proactive problem solver who takes ownership, thinks independently, and is always looking for better ways to help customers succeed.

You will work directly with customers, help them get the most out of the platform, troubleshoot issues, provide training and guidance, and become a product expert who can confidently support organizations of all sizes. You'll also play an active role in improving internal processes, sharing knowledge with teammates, and helping shape the customer experience as we continue to grow.

Working Hours: Flexible shift-based role supporting a 24/7 customer operation, including evenings, nights, weekends, and holidays, in accordance with local labor regulations.

Key Responsibilities
Serve as a primary point of contact for customers via email, chat, phone, and Zoom.

Troubleshoot product issues, provide guidance and training, and help customers get the most out of the platform.

Quickly develop deep product knowledge and become a trusted advisor for customers.

Manage customer requests from investigation through resolution, escalating when needed.

Collaborate closely with Customer Success, Product, Operations, and Support teams.

Document knowledge, share best practices, and contribute to process improvements.

Identify opportunities to improve customer experience and internal workflows.

We are looking for an IT Support Specialist for our IT team in the Tel Aviv office.
A day in the life and how youll make an impact:
Own day-to-day IT support - hardware, software, connectivity, and AV issues with a focus on fast, thorough resolution and clear communication with end users
Manage device provisioning and onboarding: JumpCloud enrollment, Okta user setup, and laptop configuration across Mac, Windows, and Linux, ensuring every new hire is fully operational from day one
Support and maintain conference room AV systems - PTZ cameras, mixers, microphones, displays, and speaker setups and create user guides so employees can run their own meetings confidently
Maintain and document server room infrastructure: cable mapping, backup appliance inventory, DGX GPU server maintenance, and network hardware (access points, switches, firewalls)
Coordinate and execute scheduled maintenance windows for critical infrastructure, including DGX server upgrades, network changes, and cabling projects - planning carefully to minimize business impact
Take ownership of IT projects end-to-end, including Role-Based Access Control (RBAC) rollouts across departments, SaaS license tracking, and vendor onboarding
Collaborate with Legal, Security, and HR on compliance requirements - including GDPR and Israeli Privacy Law - and contribute to internal security initiatives such as penetration testing and DLP
Manage vendor relationships: sourcing and comparing quotes, opening purchase requests, tracking deliveries, and coordinating installation schedules
Keep our Jira ticketing system clean and current - resolving tickets within SLA targets and maintaining accountability against KPI metrics the team tracks weekly
Contribute to IT process improvement: writing runbooks, producing internal guides, and identifying opportunities to automate or streamline repetitive tasks.

We're looking for an experienced, customer-obsessed Senior Director, Technical Support to lead our global Technical Support domain and scale the people, processes, and AI-driven technology behind it as we grow.
Reporting to the Chief Customer Officer, you'll lead a global team of ~20 support engineers and partner closely with Customer Success, R&D, Product, and Sales Engineering to ensure every enterprise customer gets exceptional technical guidance. A core part of the mandate is modernizing how we support customers - leveraging AI, automation, and self-service to scale quality without scaling headcount linearly. You'll bring deep technical understanding of enterprise software and cybersecurity, strong operational leadership, and a track record of building high-performing global teams.
Responsibilities:
Lead and develop our global Technical Support organization: hire, coach, and grow TLs and individual contributors, and build a culture of ownership, technical excellence, and continuous learning.
Own global support operations and strategy end to end, delivering fast, consistent, high-quality outcomes across regions and time zones, backed by scalable processes and organizational design that keep pace with our growth.
Lead the AI transformation of the support function: deploy AI-driven workflows, automation, and self-service to speed up resolution, deflect volume, and scale quality without scaling headcount linearly.
Own the support KPIs: SLA compliance, CSAT, response and resolution times, backlog health, and escalation management.
Be the bridge between customers, Support, Product, and R&D: surface critical escalations, make the case for the fixes that matter, and influence the product roadmap.
Serve as the executive escalation point for complex customer issues, coordinating cross-functional resolution when required.
Partner with Customer Success, Professional Services, Sales Engineering, and Sales to deliver a seamless end-to-end customer experience.

We Are KPMG Israel KPMG Israel is more than a professional services firm, we are a community of people driven by impact. As a leading firm providing Audit, Tax, and Advisory services, and part of one of the world’s largest global networks, we work with the most influential organizations in the market, combining deep expertise, innovation, and advanced technology. We are guided by integrity, responsibility, and forward thinking in everything we do. Our people are at the center, with space to lead, grow, and build meaningful careers in a collaborative environment that connects personal success with real value for business and society. We are looking for an IT Audit Consultant to join our Technology Risk team, focusing on IT controls within financial reporting environments.
Key Responsibilities:
* Perform IT audit and consulting engagements (ITGC & application controls)
* Evaluate IT controls in financial reporting processes (SOX / ISOX)
* Test completeness and accuracy of system-generated reports
* Identify and analyze IT risks and controls
* Work with cross-functional teams (IT & Finance)

Were looking for a Founding DevOps Engineer to build our infrastructure DNA and the backbone of the AI revolution. Youll be responsible for building and optimizing scalable cloud infrastructure solutions tailored for AI workloads. This role offers a unique opportunity to directly shape our infrastructure strategy, improve system reliability and performance, and contribute to establishing our company as a leader in adaptive AI compute management.
Join us to tackle the magic that make AI tick under the hood and build the backbone powering the AI revolution.
What Youll Do
- **Architecture:** Architect a modular, multi-cloud "Control Plane vs. Data Plane" model using Infrastructure as Code.
- **Infrastructure R&D:** Research and implement cutting-edge solutions for GPU orchestration, low-latency networking, and automated cross-account (BYOC) provisioning.
- **The Kubernetes Frontier:** Deep-dive into K8s internals to optimize LLM inference workloads. Well design how we use **Helm**, **GitOps processes**, and specialized operators to manage state-of-the-art AI clusters.
- **Performance Engineering:** Don't just monitor; optimize. You will research bottlenecks in the stack - from networking connectivity limits to GPU memory throughput - and build the infrastructure to solve them.
Build the "Golden Path": Develop the internal tooling and automation that allows our AI researchers to move at lightning speed without worrying about the underlying hardware.

we are looking for a hands-on, highly operational Director of Support & Operations to lead and scale our global Support and Chargeback Operations organization. This is a player-coach role for someone who is equally comfortable defining a long-term strategy and diving into queues, tickets, escalations, quality issues, and day-to-day execution. You will own our global Support model across Tier 0, Tier 1, and Tier 2, managing a combination of internal teams, offshore resources, and outsourced partners. A key part of the role will be strengthening Tier 2 capabilities, reducing unnecessary escalations, and enabling our Solution Engineering team to focus on the most complex technical challenges. What Youll Own
* Lead the daily performance of Support and Chargeback Operations.
* Manage queues, escalations, backlog, SLAs, quality, and customer communication.
* Build a scalable Tier 0, Tier 1, and Tier 2 operating model.
* Establish clear ownership, workflows, escalation paths, and quality standards.
* Coach team members and develop future team leads and managers.
* Manage offshore teams, outsourced partners, vendors, and operational budgets.
* Build capacity and workforce plans based on growth, volume, and service levels.
* Develop knowledge management, training, and self-service capabilities.
* Use AI and automation to improve speed, quality, consistency, and efficiency.
* Define and track operational KPIs, identify root causes, and drive continuous improvement. The Person Were Looking For You are a builder-operator who takes personal ownership when something isnt working. You measure performance, investigate the details, solve root causes, and build the people, processes, technology, and management structure required to scale. If your instinct when Support is struggling is Show me the tickets, we should talk. An empty job that is used for creating requisitions 'from scratch'

Tech is at the center of everything we do at our company and we're looking for people who are builders at their core. From developers to visionaries and everything in between, we want minds who aren't just interested in putting the pieces together but who can find new ways to innovate. Solid communication, creative problem solving and business understanding are all prerequisites. So, if you're tech savvy, inquisitive, and ready to take the road less traveled, the company Technology team might be right for you.
our company's Engineering team is expanding its DevOps capabilities to manage our rapidly growing cloud infrastructure. We're looking for a mid-level DevOps Engineer to join this high-velocity environment, taking ownership of cloud assets, contributing to production stability, and driving key projects. You'll be instrumental in strengthening our team and supporting our continued innovation.
What am I going to do?
Independently deploy and maintain robust cloud infrastructure across AWS, GCP, and CloudFlare, leveraging Kubernetes, Terragrunt, and Ansible.
Contribute to an on-call rotation, ensuring the stability of critical production services including Kafka, RabbitMQ, and various databases, with a focus on proactive incident resolution.
Lead small to mid-sized projects from conception through completion, utilizing your expertise in CI/CD pipelines (Jenkins, ArgoCD, Argo Workflows) and scripting languages like Python, NodeJS, Go, or Kotlin.
Partner closely with security and development teams to embed security best practices throughout the entire software development lifecycle.
Proactively evaluate and implement new tools and technologies to enhance engineering efficiency, security posture, and operational excellence.
Manage sensitive information securely using tools like HashiCorp Vault and ensure secure configurations for services like Kong & Nginx.

Great IT and security work means nobody notices the bugs because you already squashed them. From cloud engineers to IT operations managers, our team combines technical expertise with a deep respect for what's at stake. So if you're proactive and precise under pressure, the company Cyber, IT and MIS team might be the right place for you.
We are looking for a IT Tech Lead Engineer to own and evolve our modern, cloud-first workplace infrastructure. This role is highly SaaS-active, focusing heavily on identity lifecycle automation and automated endpoint management. You pair deep infrastructure skills with an AI-forward mindset, actively leveraging AI tools to automate operations, optimize internal workflows, and secure our fully digital environment.
What am I going to do?
Identity & Access Management: Own Okta as our primary IdP. Architect and automate complex identity lifecycles, directory integrations, and context-aware adaptive MFA policies.
Endpoint Management (MDM): Design and manage our enterprise Apple ecosystem using Jamf Pro. Optimize zero-touch deployment (Apple Business Manager), patch management, and security configurations.
SaaS & Cloud Operations: Act as the primary administrator for our core SaaS stack. Integrate systems via APIs, webhooks, and automated workflows.
AI Integration & Automation: Implement AI-driven operations (AIOps) for smart monitoring, predictive analytics, and low-code/no-code automated IT support workflows.
Security & Compliance: Lead the technical execution of security roadmaps, actively driving initiatives to meet and exceed annual compliance targets. Partner with security to enforce zero-trust architecture, manage vulnerability patching, and pull automated evidence for compliance audits (SOC2/ISO 27001).

Great IT work means nobody notices the bugs because you already squashed them. From cloud engineers to IT operations managers, our team combines technical expertise with a deep respect for what's at stake. So if you're proactive and precise under pressure, the company Cyber, IT and MIS team might be the right place for you.
As a IT Engineer on our Cloud Engineering team, you'll be the linchpin for operational excellence, ensuring our infrastructure runs smoothly and our team members have seamless technical experiences. You'll own critical IT operations, directly impacting system stability and team efficiency, and freeing up senior engineers for high-impact strategic initiatives. This is a hands-on role where you'll be deeply integrated into the daily rhythm of one of our company's core engineering departments.
What am I going to do?
Lead and own the end-to-end technical onboarding and offboarding processes, ensuring seamless transitions for new hires and secure departures for departing team members.
Proactively manage and execute routine systems maintenance for IT infrastructure and office hardware, aiming to prevent downtime before it impacts operations.
Serve as the primary point of contact for internal IT requests, independently resolving common issues and expertly escalating complex problems to senior technical resources.
Deeply embed yourself within the Cloud Engineering team's daily routines and meetings to anticipate needs and provide timely, relevant IT support.
Collaborate closely with senior engineers and cross-functional teams to streamline IT processes and improve overall operational efficiency.
Continuously identify opportunities to optimize proactive system upkeep and user lifecycle management.

We're looking for a DevOps & Deployment to join the Deployment team and take ownership of how reaches our customers' environments - and how it runs once it gets there.
This role sits at the intersection of cloud infrastructure and backend engineering. You'll build and maintain the Infrastructure-as-Code and tooling that customers use to deploy across AWS, Azure, and GCP - including Kubernetes-based, VM-based, and on-premise environments. Alongside that, you'll develop the backend services that power the deployment lifecycle: orchestration, provisioning, environment management, health monitoring, and deployment verification - time-critical services where reliability directly impacts the customer experience.
The role blends hands-on engineering, cloud architecture, and customer-facing technical work. You'll collaborate with Solutions Engineering, Support, and customers directly to ensure deployments are smooth, secure, and scalable.

Great IT and security work means nobody notices the bugs because you already squashed them. From cloud engineers to IT operations managers, our team combines technical expertise with a deep respect for what's at stake. So if you're proactive and precise under pressure, the company Cyber, IT and MIS team might be the right place for you.
Join our Cloud Engineering department as a SecOps Engineer and play a critical role in safeguarding our complex, multi-cloud environment. You'll be essential in maintaining our incident response and security Service Level Agreements (SLAs), preventing team burnout, and ensuring our security posture remains robust in a dynamic, fast-paced setting.
What am I going to do?
Champion the monitoring and initial triage of security alerts, meticulously investigating potential threats to uphold our SLA targets.
Own and execute essential daily SecOps tasks, ensuring seamless operations and preventing critical backlogs.
Serve as a key security liaison for Cloud Engineering peers, facilitating project momentum without overburdening senior staff.
Configure, fine-tune, and optimize a suite of security tools, maximizing visibility and effectiveness across our cloud infrastructure.
Dive deep into security events and alerts, identifying vulnerabilities and prioritizing remediation actions with precision.
Develop and implement automation for routine security operations, including vulnerability scanning, incident triage, and configuration management, to enhance efficiency.