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we are a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, traces, and security events - with features such as APM, RUM, SIEM, and Kubernetes monitoring - all enhancing operational efficiency and reducing observability spend by up to 70%.
We're a well-established startup, post-Series F, with paying customers and sales across the globe. Our design studio is mature, with multiple teams already in place - and we're looking for an exceptional, experienced Senior Product Designer to help us move the needle in a fast-paced, growing environment.
Why this role is different
This isn't a hand-off-the-mockups role. We give designers real ownership of the product:
End-to-end ownership. Every designer on the team owns projects from early wireframes to mockups to live, shipped features. You own the outcome, not just the artboard.
We're an AI-native design team. AI is woven into how we work day-to-day - Claude Code included - and the company actively supports and invests in giving us the best tools to do it well.
Designers ship to production. Our team has access to the company codebase and pushes UI code to production directly. This isn't about replacing engineers - it's about design owning the quality of the UI, working hand-in-hand with R&D. You'll be accountable for the product experience, not just advocating for it.
You'll design work tools that help developers, DevOps, and R&D teams manage complex software - turning dense, technical, data-heavy problems into clear, elegant experiences for technical users.
Responsibilities
Design end-to-end user experiences, from research and wireframes to high-fidelity mockups to final implemented live features.
Validate your work through user research - interviews, usability testing, and analysis of product data - and iterate quickly based on what you learn.
Ground your design decisions in evidence - product data, user research, and feedback - and help define the success metrics that connect your work to user needs and business goals.
Work closely with R&D and product teams to bring these experiences to life.
Take ownership of UI quality in production, including shipping front-end changes directly (with AI tooling and our design system).
Contribute to, manage, and refine our product style guide and design system.
Make complex technical solutions clear and usable for a technical audience.

We're looking for a seasoned User Acquisition Lead to cover a maternity leave and own our paid acquisition engine across 8+ channels. You'll step into a high-performing team of 5 and take full ownership - strategy, execution, budget, and results. If you hit the ground running and deliver, there's a real path to a permanent position once our current TL returns.

Responsibilities:
Lead and mentor a team of 5 UA specialists - set priorities, unblock, review, and grow them.
Own the full paid acquisition roadmap across Google Ads, YouTube, Bing, Reddit, LinkedIn, ChatGPT Ads, Meta, and emerging channels.
Define channel strategy, budget allocation, and bidding approach across the full funnel.
Drive continuous A/B testing of creatives, audiences, landing pages, and bidding strategies.
Build and own weekly/monthly performance reporting dashboards for stakeholders.
Manage multi-million-dollar ad budgets with a focus on CAC and MQL efficiency.
Partner with creative, content, SEO, and web dev teams to ensure a seamless acquisition funnel.
Identify and test new acquisition channels to diversify spend and reduce dependency.
Implement and oversee conversion tracking, attribution models, and Google Tag Manager setups.
Monitor competitive landscape and apply insights to campaign positioning and messaging.

Were seeking a highly motivated, Senior Product Designer to play a key role in designing, exploring, and continually delivering innovative solutions and experiences.If you have a passion for creating innovative products and thrive on identifying and solving user needs, we want you!
You'll Own:
Drive the user experience and design for one of our key product areas.
Lead end-to-end design processes- from ideation and wireframes to polished, high-fidelity designs.
Champion user-centered design principles and act as the voice of the user across the product lifecycle.
Help shape and refine our UI pattern libraries and design guidelines.
Take ownership of creating intuitive, scalable, and impactful product experiences.
You'll Solve:
Research and deeply understand complex user problems in B2B SaaS environments.
Transform complicated workflows into elegant, simple, and easy-to-use solutions.
Balance strategic thinking with attention to detail while designing flows and interfaces.
Collaborate closely with Product Managers and Engineers to bring ideas to life.
Use prototyping, user research, and testing methodologies to validate and improve solutions.
You'll Impact:
Create exceptional UX experiences that turn users into loyal advocates and raving fans.
Influence how revenue teams worldwide work more productively and make smarter decisions.
Contribute to products used by more than 4,500 companies globally.
Help build innovative AI-powered experiences that drive measurable business outcomes.
Be part of our Own. Solve. Impact. culture by delivering meaningful product and customer impact.

Were looking for a Senior Product Marketing Manager to join our PMM team and bring Robin to Enterprise IT departments at scale. This is a strategic role spanning messaging, sales enablement, and market education. Youll develop industry-specific narratives that land with IT leaders, arm sales with the tools to win complex deals, and run thought leadership programs including webinars, customer stories, and executive content that make us the defining voice in AI for IT.

What Youll Do
Develop industry-specific messaging for enterprises that translate Robins value into the language of each vertical: the pain points, compliance pressures, and IT maturity levels that matter to each buyer.
Train AE and SDR teams on vertical-based messaging and competitive positioning.
Partner directly with Account Executives on active deals to craft collateral that moves specific conversations forward.
Run win/loss analysis and feed insights back into messaging, enablement, and competitive positioning.
Build and maintain a full sales enablement library: pitch decks, objection guides, talk tracks, Savings and value calculators, white papers, and one-pagers for different stages of the Enterprise sales cycle.
Plan, produce, and host a recurring thought leadership webinar series for IT leaders and decision-makers, sourcing and managing external speakers from industry, academia, and the broader IT community.
Lead the customer story program end to end: identify story candidates, develop angles, and manage production of case studies, video testimonials, and quote libraries, so every AE has the right story for every conversation.
Build a bench of live customer references and speakers ready for webinars, events, and executive briefings.
Define and own KPIs across all program areas: content utilization, webinar pipeline conversion, customer story coverage by vertical, and win rate lift tied to enablement.

We are seeking a seasoned Senior Product Manager to lead strategic initiatives that will shape the future of platform. This role requires a blend of strategic thinking, technical depth, and exceptional leadership skills to drive cross-company initiatives and coordinate with all aspects of our business.

You'll spearhead major product themes that increase Singulars addressable market and enhance the product value to customers. This role demands someone who can think big, execute flawlessly, and inspire teams across the organization.


What you will do:

Define and execute product strategy for major platform enhancements and new capabilities

Coordinate cross-functional teams across the entire organization, including engineering, sales, customer success, and marketing

Work closely with core engineering teams to bring ambitious products to market

Own products from strategic vision through customer discovery, execution, launch, and performance analysis

Serve as a product evangelist both internally and externally, representing Singular's product vision to customers and partners

Mentor other product team members and contribute to the overall product culture and methodology

Were looking for a hands-on Senior Product Designer to help shape our product experience. Youll design core product flows, elevate the visual quality and consistency across the platform, and lead the evolution of our design system into a modern, cohesive foundation.

The ideal candidate thinks strategically about UX, not just executing screens while balancing speed with uncompromising attention to detail. Youll collaborate closely with product managers, designers, engineers, executives, marketing, and users to bring clarity and polish to every part of the experience. Youll also help drive the adoption of AI tools to improve design velocity and output.

Your responsibilities
Design and deliver high-quality UI and UX across core product areas - hands-on, from concept to execution.
Own and evolve the design system - contributing new components, enforcing standards, and keeping it in sync with the product.
Drive UI excellence - create clean, modern, pixel-perfect designs that raise the bar across the product.
Work closely with engineers to ensure quality execution and a first-class experience.
Collaborate with product and customer success to drive adoption and ongoing maintenance of the design system.
Establish best practices and guidelines for consistency and quality across the platform.
Champion AI-first tools and workflows within the design team to accelerate output and raise quality.

We are looking for a high-energy, results-driven Partnerships & Affiliate Manager to lead our expansion in the US market. You will be responsible for identifying, recruiting, and managing high-value affiliate partners, influencers, and strategic brand collaborations.
The ideal candidate is a savvy negotiator with a "sales-first" mindset who understands the nuances of the American consumer landscape and knows how to scale a performance-based program.
Key Responsibilities:
Strategy & Growth: Develop and execute an aggressive affiliate marketing strategy to drive high-volume traffic and ROI-positive conversions.
Partner Recruitment: Proactively scout, vet, and onboard new affiliates, including large-scale publishers, niche bloggers, and loyalty/coupon sites.
Relationship Management: Maintain and optimize relationships with existing partners to ensure remains their top-performing brand.
Campaign Optimization: Analyze performance data daily to optimize commissions, creative assets, and conversion rates.
Negotiation: Negotiate commercial terms and "flat fee" placements to secure premium visibility on partner sites.
Market Alignment: Ensure all messaging and offers resonate with the US market trends and seasonal shopping behaviors.

Our Customer Experience team is looking for an experienced & driven CX Technical Project Manager. This position will report to the VP of Customer Experience.
What Youll Do:
Own, manage, and optimize the CX tech stack, tools, and platforms.
Build, improve, and maintain CX workflows, processes, and SOPs.
Monitor operational backlogs, bugs, and ongoing technical tasks.
Design and implement tools to improve CX speed, quality, and efficiency.
Maintain dashboards, reports, and performance analytics to support business decisions.
Lead A/B testing initiatives across all support channels and deliver insights to leadership.
Manage onboarding/offboarding of CX systems and ensure smooth platform operations.
Handle DSR processes, vendor invoices, and operational tracking.
Analyze CX performance, forecasting, and interaction volumes across channels.
Maintain IVR systems and support global support-site operations.
Collaborate with Product and leadership teams on CX roadmap initiatives.
Continuously identify and remove operational bottlenecks to improve customer experience.

were looking for a User Acquisition Manager to join our growing team and drive success through search-based platforms.This role requires expertise in Google app campaigns, Apple Search Ads, and scaling successful mobile apps. If you thrive in a data-driven, fast-paced environment and are passionate about mobile app growth, wed love to hear from you!
Responsibilities:
Hands-on campaign management for search platforms like Google Ads (UAC), Apple Search Ads, and others.
Execute and manage multi-million dollar campaigns / large-scale campaigns for mobile apps across search-based platforms, ensuring optimal performance and ROI.
Develop and implement strategies for scaling successful apps while maintaining efficiency and achieving KPIs.
Create and analyze data-driven reports, drawing actionable insights to drive growth and improve results.
Conduct A/B testing to measure performance uplift and optimize conversion rates.
Monitor and optimize campaign performance based on data, trends, and industry benchmarks.
Stay up-to-date with developments in mobile advertising platforms and identify new growth opportunities.
Collaborate with the creative team to develop high-performing ad assets tailored to the platform and audience.