לוח משרות דרושים שירות לקוחות - מתאים גם לסטודנטים

Were seeking ambitious students, with 3 semesters (not including summer semesters) left in their studies, who want to hit the ground running. This is a unique opportunity to jumpstart your career in high-tech at one of the most successful and thriving companies in Israel.
As a student, you are part of a team that is dedicated to effectively communicating with our clients. You are responsible for ensuring that they are utilizing the app in the best way possible and helping them solve day-to-day problems while enhancing customer satisfaction. During your day-to-day, you will take on client's calls, review incoming tickets and prioritize effectively to ensure clients get the very best service.
Moreover, you will be in touch with our product teams, R&D department, customer success department, and sales teams as we believe you can help us better understand our clients needs and improve the product as a result.
Responsibilities
You are the face of the company so you will need to quickly and effectively assess customers needs
You are a customer consultant regardless of industry or location and you should know their business inside and out
Deliver a fast response while maintaining high customer satisfaction
Provide live feedback to the customer success team
Gather data and information from our clients to improve the product.

We are looking for a Project Management & Special Assignments Associate.
What you'll do:
Assist project managers in the planning, execution, and monitoring of projects involving business partners.
Support the creation and maintenance of project documentation, including timelines, action items, and status reports.
Facilitate communication and coordination between internal teams and external business partners.
Help organize and track project-related meetings, including scheduling, agenda preparation, and minute-taking.
Contribute to the development of presentations, reports, and other communication materials for internal and external stakeholders.
Conduct research and analysis to support project goals and special initiatives.
Manage and track specific tasks and deliverables assigned as part of larger projects.
Assist in the coordination of events, workshops, or meetings involving business partners.
Provide administrative support to the project management team and partnership initiatives.
Undertake special assignments and ad-hoc projects as required to support business objectives.

We are looking for a Intern - Support Engineer.
What you'll do:
You will be responsible for providing an outstanding technical support experience to our business customers and partners. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. When needed, you will collaborate with experts, Engineering (Product Groups) or Management to engage subject matter. Your day to day job will be about providing both technical expertise (either on your own or by involving your colleagues) and being an excellent communicator and a service oriented professional.
Responsibilities Include:
Take ownership of customer issues reported and seeing problems through to resolution
Researching, diagnosing, troubleshooting and identifying solutions to resolve system and product issues
Ability to solve technical problems under pressure and time constraints, and manage customer escalations
Extensive customer facing activities.
Develop a deep understanding of the customers technical environment
Provide ramp activities, knowledge sharing, technical coaching and mentoring
Help to document best practices in maintaining Portal Services
Team player, be part of team, take tasks and contribute to the successes of the team.
Demonstrate high professionalism and technical leadership