לוח משרות דרושים מנהל תיקי לקוחות, לחיפוש זה נמצאו 760 משרות

At our company we partner closely with the worlds leading CPG companies and their respective media agencies. We are looking for an Enterprise Ad Sales to work with our brand partners & provide massive value to our customer base through the brands they love. This is a high-impact, Individual Contributor role that will contribute to building profitable business models touching all of our companys sales channels. This role requires cross-functional collaboration across the business; you will need to be able to work with our local team and our global ads operations team. Success will come from the ability to leverage our (huge) database to execute commercial initiatives, conduct long-term joint business planning, and provide world-class service to the worlds largest consumer brands.
What youll be doing
Ad + Promo Sales: CPG partners create significant value to our joint customer bases via Ads + Promos. Our product is developing new features every day which you will be in charge of commercializing
Joint Business Strategy and Planning: We create win-win-win models which bring significant benefits to our CPG partners, our company, and our end-customers. Our industry is moving fast and changing by the minute; you will have to be creative and figure out how we can all win together, both today and tomorrow.
Plan Execution: Our team likes to get its hands dirty. Youll work closely with local teams and our global ads operations teams to ensure that the details of operational plans are being executed, from ensuring a supply chain is providing the right amount of availability on our shelves to triple-checking marketing campaign flows.
Market Insight & Data-Driven Analysis: We have industry-leading first-party data on billions of transactions, stored on Snowflake databases accessed via Looker. Leverage market knowledge and data analytics to create actionable dashboards, KPIs, and insights for our business partners.

At our company, were building the future of retail - and our Enterprise Supermarkets team plays a critical role in shaping how the largest retail chains operate and grow on our platform.
We are looking for a Retail Development Specialist to join a senior team managing our companys most strategic supermarket partnerships in Israel. This is not a traditional sales role - it is a highly operational, analytical, and partner-facing position focused on driving performance, improving processes, and leading strategic retail partnerships end-to-end.
In this role, you will manage a portfolio of 3-4 enterprise supermarket partners, acting as the main business owner for each account. You will work closely with store teams, operational stakeholders, and senior HQ management to improve performance, solve operational challenges, and drive sustainable growth across the partnership.
What youll be doing
Own the end-to-end management and development of strategic enterprise supermarket accounts on our company.
Analyze business and operational performance to identify growth opportunities, bottlenecks, and operational inefficiencies.
Lead proactive operational improvement initiatives with field stakeholders such as pickers, store managers, and operations teams, focusing on topics like picking times, rejection reasons, availability, and fulfillment quality.
Conduct trainings and onboard partners on our companys operational tools, workflows, and advanced platform capabilities.
Build and maintain strong relationships with senior stakeholders at partner headquarters, including leading quarterly business reviews and strategic discussions.
Drive commercial and marketing initiatives together with partners, including campaigns, assortment optimization, storefront visibility, and growth opportunities.
Handle complex escalations and coordinate cross-functional problem solving, including cases involving technical or operational issues.
Conduct regular visits to supermarket branches across Israel to support operational excellence and partner success.
Monitor KPIs and performance metrics using BI and analytics tools, translating data into actionable business insights.

As the Team Lead, Technical Account Manager (TAM), you will lead a team responsible for delivering excellent technical account management, with a focus on guiding the seamless onboarding of new customers. You will ensure your teams success in building strong customer relationships, addressing technical issues related to observability, and maintaining data-driven operational excellence. This role requires technical depth in logging, monitoring, and observability tools as well as strong leadership skills.
Key Responsibilities:
Leadership & Team Development:
Lead, mentor, and manage a team of TAMs to ensure successful customer onboarding and long-term success.
Develop KPIs for the team and track performance related to the onboarding experience, ensuring customer satisfaction.
Provide technical guidance and foster team collaboration on observability tools and log analytics.
Technical Expertise & Customer Engagement:
Oversee the implementation of observability tools, guiding customers through Logs, Metric and Traces monitoring, and real-time analysis.
Ensure that your team delivers expert-level onboarding and ongoing, for our observability and logging solutions.
Provide deep technical insights on cloud observability and integration of our company into customer infrastructures.
Customer Relationship Management:
Be the primary escalation point for customer technical challenges.
Proactively work with customers to enhance their logging and observability practices, integrating them seamlessly with our companys platform.
Engage with our company stakeholders to provide tailored technical solutions that align with customer business goals.
Data-Driven Leadership:
Leverage customer feedback and usage data to enhance the onboarding process and overall TAM team performance.
Analyze patterns in customer data, ensuring that your team applies data insights to improve observability outcomes and preempt issues.
Collaborate with internal teams on product enhancements, informed by your team's customer data analysis.

We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience.
Our Technical Account Managers are trusted advisors and consult our customers upon their monitoring, security & observability journey. This role embodies the critical intersection of very high technical expertise and a focus on customer satisfaction, renewal and expansion.
Technical Account Managers are senior-level roles and are expected to professionally and accurately solve problems, show product value and interact across different platforms and types of software, from software engineers and DevOps all the way to the C-suite.
Responsibilities
Solve customers technical problems by adopting the company platform, integrating new data and existing integrations
Understanding customers technical requirements and business goals to consistently create new artifacts and deliver value
Lead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshooting
Know the Log Management / Observability markets well and be able to help customers by using the best technical practices available
Build a successful and ongoing game plan for each customer based on a specific data analysis and customers needs
Establishing relationships and engaging with technical counterparts to drive product adoption
Conduct QBRs with customers to consistently reflect delivered value and ensure customers needs
Advocate internally for customer needs within our company and influence a product development roadmap
Partner with the Sales team on renewals, upsells, cross-sells, and expansion opportunities.

Were building our Outbound Sales motion from the ground up, and were looking for a driven Outbound Account Executive to join us at this exciting stage.

This is a true greenfield opportunity-while Atera has achieved strong success through inbound channels, outbound represents a major growth engine with a huge untapped potential.

As part of this role, you will help define and shape our outbound strategy, build a pipeline, and open new markets and opportunities. You will report directly to the VP Sales, working closely with leadership to influence strategy, messaging, and execution.

You will sell a truly differentiated AI-powered product - Robin, among other groundbreaking products.

This role also includes traveling to industry events, conferences, and customer meetings to represent Atera and build relationships in key markets.

If you thrive in building environments and enjoy creating new pipelines, this role is for you!

Responsibilities
Own and drive the full outbound sales cycle, from prospecting to closing and handoff to Customer Success.
Build and manage a strong outbound pipeline across target accounts and new market segments.
Identify, engage, and develop relationships with key decision-makers in IT organizations.
Act as a founding member of the outbound team, contributing to playbooks, messaging, and sales processes.
Represent Atera at events, conferences, and customer meetings (including travel).
Position Ateras AI capabilities, including Robin, as a key differentiator in solving customer challenges.
Collaborate with Marketing, Product, and Customer Success to refine targeting and improve conversion.
Provide feedback from the field to influence product development and go-to-market strategy.
Consistently meet and exceed sales targets and KPIs.

We are looking for a hybrid, process-oriented professional, part Strategic PMO and part Business Operations strategist, to design and lead the initiatives that empower our Customer Success and Delivery teams.
This is an internal-facing position, not a customer-facing role. It is designed for a professional who thrives on turning complex operational friction into streamlined, repeatable, and scalable workflows.
Your mission is to improve how we deliver, support, and scale world-class customer experiences. You will ensure our service standards are codified, measurable, and consistently exceeded as we grow.
Key Responsibilities:
Strategic Initiative Execution: Take full ownership of the end-to-end delivery of key initiatives within the Customer Office. You will drive complex and diverse projects-such as new service delivery models or cross-departmental technical integrations-with precision and speed.
Internal Consulting & Discovery: Act as an internal consultant by independently conducting research on new concepts and technical subject matter. You will perform root-cause analysis on operational friction points to propose "best-in-class" solutions.
Business Impact Tracking: Define and track success metrics for specific initiatives, correlating internal process improvements to external customer outcomes (e.g., reduction in churn or increased speed-to-value).
Change Execution: Lead the "internal launch" of new processes or tools, ensuring clear communication, documentation, and high adoption rates across all affected teams.
Risk & Dependency Management: Proactively identify "blind spots" between departments, managing dependencies to ensure that internal technical shifts don't disrupt the customer experience.
Operational Visibility: Define and monitor KPIs. You will build and maintain the dashboards that provide the visibility and accountability necessary for data-driven decision-making.

We're looking for a driven, target-oriented Account Executive to join Atera's growing sales team. You'll be selling a product IT professionals truly love - a trusted, disruptive AI-powered platform that's reshaping IT management worldwide. With Robin, our native AI agent, built directly into the platform, we are leading the charge in autonomous IT - and was recently named a Visionary in the Gartner Magic Quadrant for Endpoint Management Tools.

This is more than a sales role. You'll be part of a team that directly impacts our growth, helping shape the sales org from the ground up - from processes and playbooks to the day-to-day culture. If you're passionate about SaaS sales, love building structure, and thrive in a collaborative, innovation-driven environment, this role is for you.

Tel Aviv (hybrid).

Responsibilities:
Own the full sales cycle - from trial sign-up through to CSM handoff.
Maintain and grow an active pipeline of inbound and outbound deals.
Collaborate with CS, Product, and R&D on prospect needs and feedback.
Contribute to building sales processes, playbooks, and documentation.
Write technical responses to prospect questionnaires.