לוח משרות דרושים מנהל IT עבודה היברידית

Our company develops state-of-the-art artificial intelligence SaaS solutions for cancer diagnostics.
Our cutting-edge technology is transforming the diagnosis of cancer, leading to rapid and accurate decision making and providing new diagnostic insight to enable precision medicine.
Our company is a well-funded start-up with global presence and headquarters in the USA and Israel.
Our world class team of researchers, engineers and medical experts is growing, as is our customer base, and we continue to invest in the success of our customer to maximize the impact on patient care.
If you are an outstanding professional, passionate about your work, a team player and want to make a difference in the lives of millions of people Come join us!
Responsibilities:
We're looking for a motivated and experienced Senior Director of Services and Support to lead the implementation, services and technical support for our customers throughout their journey with us.
The role will require the successful individual to work closely with the Customer Success team to establish positive relationships with customers, optimize customer deployments and lead customer support, accelerate projects and provide customer input to internal Product and R&D teams.
As Senior Director of Service and Support, you will be responsible for:
Driving quality and planning at the customer site to ensure all installations and upgrades are well managed and the customer enjoys a positive experience of working with our products and personnel.
Partner with Customer Success to assist in providing the best support to customers and partners.
Provide strong project management to plan, monitor and track customer projects and accounts.
Provide ongoing technical and product support (levels 1 to 3) to partners, customers and users .
Serve as primary contact of on-boarding of new customers and research partners.
Proactively identify opportunities for improvement and resolve issues.
Represent the voice of the customer/partner to provide input into the product
development and sales process.

Job Description:

We are seeking a hands-on, skilled, and experienced IT team member to join our support service team.

This position requires a comprehensive understanding of IT infrastructure servers and windows OS (on prem and cloud base).

As part of the job, you will face the customer directly develop and maintain mission-critical production environments.


Responsibilities:

Independently identify and resolve hardware and software issues within the customers IT systems (windows OS) including 3rd party services and production state.
Hands-on ownership on the Production environments.
Provide 2d and 3'd level system IT support on customer site.
Manage maintenance tasks and system updates, ensuring that Windows operating systems are up-to-date and secure.
Collaborate with vendors, external parties, and internal delivery teams.
Working closely with Software teams and PMs contently impr

We are seeking an experienced and skilled IT Infrastructure Team Lead to join our growing organization.
In this role, you will be responsible for overseeing a team of IT infrastructure specialists and ensuring the seamless operation and maintenance of our company's IT infrastructure.
You will play a critical role in managing and improving our technology stack to support our business operations and growth.
Key Responsibilities:
Team Leadership:
Lead, mentor, and motivate a team of IT infrastructure professionals, fostering a collaborative and high-performance work environment.
Conduct regular team meetings, set objectives, and track progress to achieve department goals.
Infrastructure Management:
Manage and maintain the company's IT infrastructure, including virtualization, servers, networks, storage, and data centers.
Oversee system and network administration, ensuring high availability, security, and performance.
Project Management:
Plan and execute IT infrastructure projects, including hardware and software upgrades, migrations, and system integrations.
Define project scope, goals, and deliverables, and manage project budgets and timelines.
Troubleshooting and Support:
Provide technical expertise and support for complex infrastructure issues and incidents.
Collaborate with the IT support team to resolve escalated problems.
Security and Compliance:
Implement and enforce IT security policies and procedures to protect the company's data and infrastructure.
Ensure compliance with industry standards and regulations.
Capacity Planning:
Monitor infrastructure performance and capacity, making recommendations for upgrades and improvements as needed.
Vendor Management:
Evaluate and manage relationships with technology vendors and service providers.
Negotiate contracts and ensure cost-effective solutions.
Documentation:
Maintain detailed documentation of the IT infrastructure, including configurations, procedures, and incident reports.

We are actively seeking an accomplished IT professional to lead our Global IT department. In this pivotal role, you will provide strategic oversight for all Information Technology functions within our company.
Leading a team of IT managers, you will be responsible for steering the company's technology operations, driving the implementation of cutting-edge IT systems, and shaping comprehensive IT policies.
Job Descriptions:
Oversee all technology operations (e.g.global IT services: network, security, help desk, system) and evaluate them according to established goals.
Manage the global IT departments teams, distributed across multiple regions and sites.
Responsibility for computing and communications infrastructure in the organization.
Responsibility for designing the company's IT strategy to support business activity.
Analyze the business requirements of all companys units to determine their technological needs.
Purchase efficient and cost-effective IT equipment, software and services.
Inspect the use of technological equipment, software and services to ensure functionality and efficiency.
Subcontractors and consultants management.
Interact and cooperate with managers and stakeholders on every level across the organization.
Ability to combine between technological improvement and the business needs.
Control IT budget.