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our company's Global Customer Operation Department is hiring a Representative
The role involves providing top customer service, managing export logistic logistical processes, handling orders from the quotation stage to actual shipment.
What will your day look like at our company?
Direct management of activities with the company's global customers
Addressing all customer needs and inquiries
Handling sales and export documents from the quotation stage to shipment execution
Managing the shipping process with internal and external partners
Gathering data, analyzing reports, and collaborating with various internal and external interfaces.

Job Description:
We are looking for a Procurement Officer & Import-Export Specialist to join our operations team and take ownership of both day-to-day procurement activities and international logistics processes. This role ensures the timely availability of materials, components, and equipment in the required quality and at optimal cost, while also managing import and export activities in compliance with timelines and regulatory requirements. The position reports directly to the COO, works closely with the Procurement Coordinator, and involves close collaboration with internal stakeholders, as well as local and international suppliers, freight forwarders, and customs agents.
Key Responsibilities:
Operational & Ongoing Procurement-
Execute day-to-day operational and technical procurement activities
Issue Purchase Orders (POs) to local and international suppliers
Monitor deliveries, lead times, and proactively manage delays Purchase Requisitions & Technical / Logistical Alignment-
Handle Purchase Requisitions (PRs) from all company departments
Coordinate with suppliers to ensure technical and logistical alignment
Support internal stakeholders in defining procurement requirements Supplier Management-
Manage ongoing relationships with existing suppliers
Source and evaluate new suppliers locally and globally based on technical requirements
Obtain, analyze, and compare supplier quotations (pricing, availability, delivery terms)
Handle quality issues, returns, and RMA processes Import & Export Operations-
Coordinate international shipments (import of components and export of products)
Work with freight forwarders, customs brokers, and global suppliers
Prepare shipping documentation (commercial invoices, packing lists, export documents)
Track shipments and ensure adherence to timelines
Ensure compliance with regulatory and export control requirements
Coordinate internally to support timely and accurate deliveries to customers Documentation & Control-
Maintain accurate documentation of purchase orders, suppliers, and contracts
Manage procurement activities within ERP systems
Review and reconcile supplier invoices against purchase orders
Support procurement reporting and budget tracking.