לוח משרות דרושים ניהול סיכונים בפתח תקווה

In this role, youll partner closely with business, product, operations and compliance leaders to ensure compliance requirements are met without compromising innovation or customer experience. You will act as a senior advisor to executive leadership, shaping enterprise risk appetite, guiding control design, and driving the evolution of our companys financial crime capabilities as we continue to expand globally.
Location: Israel
Hybrid position
Full-time
What youll do-
Provide strategic leadership for the design, governance, and execution of our companys financial crime and fraud frameworks across all regions and product lines.
Lead, develop, and inspire a global second-line team focused on proactive financial crime and fraud risk management.
Partner with business and product teams to align compliance and risk management objectives with our companys goals, enabling growth within defined risk appetite.
Oversee the governance of financial crime models, ensuring they meet high standards of accuracy, documentation, and regulatory expectations.
Serve as a key point of contact for internal and external stakeholders, including regulators, banking partners, and senior leadership.
Drive continuous improvement in financial crime risk management practices through data-driven insights, emerging technology, and industry collaboration.
Provide second-line oversight and challenge to ensure that financial crime risk is managed effectively and controls operate as intended.

As the Chargeback Team Lead, you will play a major role in managing and optimizing our chargeback processes. Youll lead a team responsible for handling chargeback management, analyzing trends, and providing insightful reports. Your expertise will contribute to minimizing financial losses, improving operational flow, and optimizing the Payments operations.
Responsibilities:
1. Chargeback Management:
Oversee the end-to-end chargeback process, including dispute resolution, documentation, and communication with chargeback vendors and payment service providers
Collaborate with cross-functional teams such as Fraud Prevention, Customer Support, and Finance and Technical Support to address chargeback-related issues.
2. Data Analysis and Reporting:
Analyze chargeback trends, identify patterns, and recommend proactive measures.
Create regular reports on chargeback metrics, including win/loss rates, reasons for chargebacks, and financial impact.
Present findings to senior management and propose actionable insights.
3. Process Improvement:
Continuously evaluate existing chargeback processes and identify areas for enhancement.
Work closely with development teams to improve chargeback automation and streamline workflows.
Stay informed about industry best practices and regulatory changes related to chargebacks.
4. Relationship Management:
Collaborate with external partners to resolve complex chargeback cases.
Maintain strong relationships with payment processors and other relevant stakeholders.

We are seeking an experienced and highly analytical Fraud Prevention Director to lead our companys fraud risk management team. This role is critical in safeguarding our merchants and shoppers worldwide while balancing risk with seamless customer experience. The ideal candidate is both data-savvy and operationally sharp, with the ability to dive deep into details, act with urgency, and translate insights into scalable fraud prevention strategies.
In this role, you will report to our VP of Payments.
Key Responsibilities:
Lead Fraud Analysis & Operations
Lead and manage fraud analysis teams and operations.
Own and continuously refine our companys fraud prevention framework across markets, providers, and geographies.
Design and implement policies, processes, and tools to detect, prevent, and mitigate fraud.
Data-Driven Fraud Insights:
Develop advanced fraud detection models and leverage machine learning/analytics to identify new fraud patterns.
Drive deep investigations into complex fraud cases, using data to get to the root cause quickly.
Cross-Functional Leadership:
Partner with Payments, BI, Product, Customer Success and Customer Support teams to design holistic fraud solutions.
Act as the fraud domain expert in internal and external forums, influencing both strategic decisions and tactical responses.
Operational Excellence:
Build, lead, and mentor a high-performing global fraud prevention team.
Define and monitor KPIs to measure fraud rates, operational efficiency, and cost of fraud prevention.
Technology & Innovation:
Evaluate, implement, and optimize fraud prevention technologies (internal and third-party).
Bring strong technical understanding to bridge between business requirements and technical execution.