דרושים » מחשבים ורשתות » IT Manager

Who We Are: Incredibuild Incredibuild is the leading platform empowering developers and enterprises to radically accelerate their development cycles. We help world-leading brands like Microsoft, Citi Bank, GM, Amazon, and Adobe shorten build times, allowing for more iterations, faster product releases, and significant resource savings. Our technology streamlines and accelerates everything from compilation to release automation, dramatically expediting time to market for our clients. Reports to: VP Operations The Role We are looking for an experienced Head of IT to lead our global IT strategy while simultaneously serving as the company’s information security and compliance lead. In this dual-hat role, you will report to the VP Operations and lead a talented team of IT professionals. You will be responsible for ensuring our infrastructure is robust and scalable (supporting R&D on-prem and in the cloud) while defining and enforcing the security policies that protect our IP and ensure compliance. What You Will Do 1. IT Strategy & Operations Leadership Team Management: Lead, mentor, and grow the IT team (currently 3 members), fostering a culture of service excellence and technical growth. Infrastructure Strategy: Oversee the company’s global infrastructure, including on-premise hardware, networking, and SaaS environments (Google Workspace, Office365). Cloud Support: Partner with R&D and DevOps to support infrastructure needs across AWS (Must), Azure, and GCP. Budget & Asset Management: Own the departmental CAPEX/OPEX budget, forecasting, software licensing, and procurement. Device Management: Oversee the strategy for fleet management (Windows, Mac, Linux) utilizing Jamf and Intune. 2. Security & Compliance Lead Security Posture: Define the company’s security vision; identify and mitigate vulnerabilities across endpoints, networks, and cloud environments. GRC Ownership: Lead Governance, Risk, and Compliance efforts. Manage audits and maintain certifications (e.g., SOC2, ISO 27001, GDPR compliance). Policy Creation: Author and enforce IT and Information Security policies, ensuring staff awareness and training. Business Continuity: Own the BCP (Business Continuity Plan) and DR (Disaster Recovery) strategies to ensure operational resilience. 3. Projects & Optimization
* Lead complex, end-to-end IT projects (e.g., system migrations, office moves, security hardening).
* Drive automation and efficiency in IT processes (leveraging tools like N8N, Workato, Jira, PowerShell, Python).
* Define and monitor Department KPIs and SLAs.

we are seeking a hands-on, experienced IT Manager to join our team! In this role, you will provide subject-matter expertise in global IT, collaborating closely with all company teams and functions to support the business, resolve issues, maintain and update software and hardware assets, and drive continuous improvements to our IT infrastructure.
What You'll Do:
Role Overview
● Act as the sole IT business partner and the go-to expert for all IT-related matters.
● Provide day-to-day technical support for employees across various enterprise systems.
IT Operations & Support
● Manage, set up, install, and maintain corporate networks, operating systems, and software.
● Provide technical support and handle escalations efficiently.
● Perform preventive maintenance, auditing, and troubleshooting of ongoing malfunctions.
● Respond and investigate information security incidents.
● Introduce IT service management principles and KPIs to enhance efficiency.
User Management & Access Control
● Manage user accounts, profiles, conduct periodic access reviews and handle user lifecycle processes: onboarding, offboarding, and access provisioning.
● Ensure security of user identity through Identity and Access Management (IAM) platforms, especially in Azure environments.assure SSO integration, identity federation protocols, and automated provisioning via Entra Workflows.
Security & Risk Management
● Ensure the security of data, network access, and backup systems.
● Maintain anti-virus software and other corporate security tools.
● Identify and treat IT risks, and implement robust access control policies.
Assets, Licensing & Procurement
● Procure hardware, software, and licenses as needed.
● Manage and track software licensing and hardware capacity.
● Monitor and optimize cloud infrastructure costs and usage efficiency.
Knowledge Management
● Manage and maintain company knowledge base platforms such as Confluence or Notion.

We are looking for an experienced IT & IS Department Manager to lead our global IT & IS functions. This role is responsible for all information technology operations, infrastructure, cybersecurity controls, service delivery, enterprise applications, and digital enablement across the organization. This is a senior leadership role, reporting directly to the CFO, and managing a team of ~20 IT professionals.
Location: Tel Aviv
Responsibilities:
IT Operations & Infrastructure Ownership - Oversee IT daily operations, including network, servers, cloud environments, cybersecurity controls, and communication systems. Lead maintenance, monitoring, patch management, and uptime management across all sites.
IT Governance, Information Security & Compliance - Implement and enforce IT policies, access management practices, disaster recovery procedures, and backup plans. Oversee the external CISO work.
Information Systems & Applications - Oversee the performance, lifecycle and availability of ERP, CRM and other organizational applications. Mange upgrades, integrations and cross-functional digital requirements; Collaborate with companys units to ensure systems meet business needs and support process efficiency.
Project and Vendor Management - Lead infrastructure projects, information systems projects, technical upgrades, cybersecurity improvements, hardware refreshes, and user-technology enhancements. Define scope, timelines, and budgets for IT initiatives; ensure on-time and on-budget delivery. Manage relationships with technology vendors, integrators, and outsourcing partners.
Leadership & Department Management - Lead and manage the global IT &IS team (approx. 20 employees), including system administrators, IS personnel, programmers, helpdesk, and infrastructure engineers. Define departmental goals, KPIs, procedures, and performance standards.

We're looking for a Director of IT to lead our global IT operations and be a key partner in building OS - our Operating System. This role owns IT operations across all Port offices (Tel Aviv, US, and remote) while driving IT strategy and standards company-wide.
As we scale rapidly, we need a leader who can deliver exceptional IT support, seamless onboarding experiences, and reliable technology infrastructure across our global team. You'll lead the IT organization, manage a distributed team, and partner with the CIO to build scalable IT systems that ensure every employee-regardless of location-has the technology foundation they need to succeed.
This is a hands-on leadership role for someone who can balance operational excellence with strategic thinking. You'll manage immediate IT needs while building the processes, policies, and tooling that let us scale smoothly. Based in our Tel Aviv headquarters, you'll work closely with engineering, product, and business teams while leading IT operations globally.
What you'll do:
IT Operations & Support Leadership
Lead global IT operations across all our offices (Tel Aviv, US, UK) including helpdesk, onboarding/offboarding, hardware, and infrastructure
Manage the IT team ensuring consistent service delivery across timezones
Oversee employee technology lifecycle and ensure smooth onboarding/offboarding globally
Manage office IT infrastructure including networking, conference rooms, and physical security across all locations
Establish IT service commitments (SLAs) and track performance metrics
Build strong stakeholder relationships and proactively address technology needs
Use data to prioritize automation and plan team capacity
Champion "opinionated IT"-helping employees understand the best way to work, not just fixing problems
Create training materials, how-to guides, and best practices for productivity tools
Build self-service resources to reduce reactive support burden
Document IT processes and be the example of "how we help others"
Design and implement IT automation for onboarding, access provisioning, and monitoring
Build processes that scale as we grow
Vendor & Compliance:
Manage vendor relationships for IT services globally (including regional vendors)
Oversee IT asset lifecycle and maintain accurate inventory across all locations
Ensure all IT operations meet SOC2, ISO 27001, and FedRAMP compliance requirements globally
Partner with Security team on device security and access controls worldwide
Who you'll work with:
You'll report to the CIO and manage the global IT team. Based in Tel Aviv, you'll partner closely with Security, HR, Facilities, and Finance teams across all our locations.

We are currently seeking a skilled and dynamic Director of IT & Security to lead our IT department, managing on-prem and cloud infrastructure of the company.

In this pivotal role, you will lead the companys IT and Security strategy, overseeing both on-premises and cloud environments to ensure a robust, secure, and scalable infrastructure. Youll manage the full spectrum of IT operations, from system architecture and cybersecurity to vendor management and process optimization, ensuring business continuity and efficiency across all global sites.

Responsibilities
Oversee IT operations and supervise systems and IT staff both on-premises and cloud.
Maintain and preserve a 24/7 production environment.
Plan and manage the company's physical infrastructure and network design.
Develop, manage, and track the IT department's annual budget including infrastructure, Software & Hardware in cloud and various geographical locations.
Create and maintain processes and standards for selection, implementation, and support of systems.
Lead the company Cyber security, operational and projects wise.
Oversee the company's cybersecurity strategy, operations, and project execution.

We are seeking a Global IT Manager to lead and evolve Fiverr’s worldwide IT operations. This senior role oversees our global IT strategy, service delivery, infrastructure, and support teams across multiple locations. The ideal candidate is a service-oriented, highly motivated, and forward-thinking technology leader who thrives in a dynamic, fast-growing, and IT-centric environment. As the Global IT Manager, you will act as Fiverr’s primary technology focal point for all offices and remote employees, ensuring exceptional IT experiences, operational excellence, and scalable growth. You will guide a high-performing global IT team, drive cross-regional consistency, and partner closely with Security, Engineering, Workplace, and other business units to support strategic initiatives. You will oversee all aspects of end-user services, device management, SaaS systems, IT asset lifecycle, automation, compliance, and global support frameworks. While this is a leadership role, it remains hands-on with direct involvement in complex escalations, architecture decisions, and critical infrastructure improvements.

What am I going to do?:


* Lead, mentor, and grow Fiverr’s global IT team, including regional IT leads, support engineers, and specialists.
* Own the global IT roadmap: driving standardization, modernization, and long-term scalability.
* Oversee global Tier 1-2 support operations and ensure world-class service levels across time zones.
* Manage the full lifecycle of end-user hardware (primarily macOS), SaaS platforms, identity systems, and collaboration tools.
* Define and optimize global IT processes, documentation, and KPIs.
* Partner with Security and Engineering teams to maintain a robust, secure, and compliant environment.
* Lead global technology rollouts, office build-outs, network upgrades, and enterprise tool implementations.
* Serve as the escalation point for complex technical and operational issues.
* AI-driven - Champion automation, simplification, and system integrations to enhance efficiency
* Manage IT budgets, vendor relationships, and procurement processes.

Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

We are seeking a Global IT Manager to lead and evolve our companys worldwide IT operations. This senior role oversees our global IT strategy, service delivery, infrastructure, and support teams across multiple locations. The ideal candidate is a service-oriented, highly motivated, and forward-thinking technology leader who thrives in a dynamic, fast-growing, and IT-centric environment.
As the Global IT Manager, you will act as our companys primary technology focal point for all offices and remote employees, ensuring exceptional IT experiences, operational excellence, and scalable growth. You will guide a high-performing global IT team, drive cross-regional consistency, and partner closely with Security, Engineering, Workplace, and other business units to support strategic initiatives.
You will oversee all aspects of end-user services, device management, SaaS systems, IT asset lifecycle, automation, compliance, and global support frameworks. While this is a leadership role, it remains hands-on with direct involvement in complex escalations, architecture decisions, and critical infrastructure improvements.
What am I going to do?
Lead, mentor, and grow our companys global IT team, including regional IT leads, support engineers, and specialists.
Own the global IT roadmap: driving standardization, modernization, and long-term scalability.
Oversee global Tier 1-2 support operations and ensure world-class service levels across time zones.
Manage the full lifecycle of end-user hardware (primarily macOS), SaaS platforms, identity systems, and collaboration tools.
Define and optimize global IT processes, documentation, and KPIs.
Partner with Security and Engineering teams to maintain a robust, secure, and compliant environment.
Lead global technology rollouts, office build-outs, network upgrades, and enterprise tool implementations.
Serve as the escalation point for complex technical and operational issues.
AI-driven - Champion automation, simplification, and system integrations to enhance efficiency
Manage IT budgets, vendor relationships, and procurement processes.

Were looking for an experienced & talented IT Infrastructure Team Leader to join our growing IT department and lead our IT and Cloud Corporate Infrastructure.
Youll be suggesting, implementing and deploying new IT solutions together with maintaining our existing IT infrastructure, assuring that all of our systems are in optimal condition, providing the best service to our clients.
Responsibilities
Lead a team of IT Infrastructure & Cloud engineers, managing their day-to-day operational work including prioritizing tasks and meeting team goals.
Be a focal point for escalations requests from the field, related to our global corporate on-premise and cloud infrastructure. This includes servers, storage appliances, active network equipment, firewalls and cloud services.
Support a variety of IT cloud-related SaaS services and platforms such as AWS, Okta, Google Workspace, MDM, Cloud Backups, Zero Trust Network Access (ZTNA), Secure Web Gateway, Cloud-based EDR and other cutting-edge technologies.
Define network policies and procedures, including design and planning network communication systems.
Assure and monitor high network performance (availability, utilization, throughput, QoS, latency, etc.)
Suggest, implement and deploy new solutions together while maintaining the existing infrastructure, assure that all our systems are in optimal condition, and provide the best service to our clients.
Identify IT related business requirements and propose innovative solutions to enhance efficiency and productivity.
Set roadmap objectives, goals, and KPIs for the IT infrastructure team.
Design and implement the IT Infrastructure in new offices worldwide contributing to our global expansion.
Collaborating with our security team to implement technology and security policies, safeguarding our systems and data from potential threats.
Lead IT purchasing decisions and processes as needed.

We are seeking a talented engineer to manage IT administration, Internal Security, and grow in the DevOps space. This role is perfect for a motivated student in their final year of studies looking to gain hands-on experience in the tech field. You will have the opportunity to work closely with our team, enforce routine and smooth operations, handle security practices, and contributing to the growth of our technology infrastructure.

Responsibilities

IT HelpDesk: Provide IT support for the internal team
Own IT processes and policies
Access and permissions
Onboarding / Offboarding employees
Subscription governance
Automation and AI building of internal tools
CISO: Manage cybersecurity tools, security policies, internal training, and data protection
Assist in maintaining and troubleshooting hardware and software issues.
Help manage and configure network systems.
Build knowledge and responsibility in our cloud environment.

Were seeking a hands-on and forward-thinking System Team Leader to drive operational excellence across our companys global IT infrastructure. In this role, you will lead a team of skilled System Administrators, ensuring efficient delivery of IT services, robust infrastructure performance, and alignment with security, compliance, and SLA standards. The ideal candidate is a strong technical leader who thrives on problem-solving, innovation, and continuous improvement-capable of balancing day-to-day operations with long-term strategic initiatives.
Responsibilities:
Lead and mentor a skilled team of System Administrators, managing workload, priorities, and professional growth.
Oversee the installation, configuration, updating, and troubleshooting of IT services across corporate and R&D lab environments.
Manage and enhance cloud-based applications and services, including Office 365, Microsoft Intune, AWS, Azure, and related endpoint security solutions.
Ensure daily operational excellence for IT infrastructure, systems, network, and services.
Coordinate and manage IT projects, from planning through execution, in alignment with corporate objectives.
Proactively monitor and optimize network performance, availability, utilization, and Quality of Service (QoS).
Operate in alignment with corporate security standards and regulatory requirements, maintaining compliance across IT operations.
Develop and implement innovative IT solutions leveraging AI, automation, and BOT technologies to enhance operational efficiency.
Oversee system team activities to ensure alignment with IT SLA commitments, driving timely resolution, service quality, and operational reliability.