דרושים » מחשבים ורשתות » Help Desk Administrator

we are a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, our company uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters. With industry-leading efficiency and eBPF-powered sensors, our company uses runtime data proactively for risk prioritization and posture insights, delivers comprehensive capabilities, including agentless cloud posture discovery, real-time threat protection, and integrated API security. From misconfigurations to malware defense, our company uses runtime data proactively for risk prioritization and posture insights, ensures end-to-end, cost-effective cloud infrastructure protection. At our company uses runtime data proactively for risk prioritization and posture insights,, youll have the opportunity to think creatively, explore new ideas, and use your skills to make a meaningful impact on our growth.
our company uses runtime data proactively for risk prioritization and posture insights, Security is seeking a motivated and customer-focused IT Help Desk Specialist to support our rapidly growing team in Tel Aviv. As the first point of contact for IT-related issues, you will play a critical role in ensuring smooth day-to-day technical operations across the organization. This role requires strong technical troubleshooting skills, a service-oriented attitude, and the ability to support a global team.
Responsibilities:
Serve as the primary point of contact for employees seeking IT support through the ticketing system, email, or in-person assistance.
Troubleshoot and resolve issues related to hardware, software, networking, and mobile devices.
Support Windows, macOS, Microsoft Office, Google Workspace, and other standard tools.
Set up and configure new user accounts, laptops, peripherals, and mobile devices.
Manage user onboarding and off-boarding, including hardware and account provisioning.
Document support activities and maintain internal IT documentation.
Track and manage IT inventory, software licenses, and asset lifecycle.
Support office IT infrastructure, including video conferencing systems, printers, and networking equipment.

we are seeking an experienced IT Support Specialist to join our IT support team. In this role, you will be responsible for providing first-line support to our companys employees by managing user accounts and access, troubleshooting hardware and software issues, and handling our employees' onboarding and offboarding.
Key Responsibilities:
Provide first-line technical support to our companys employees across all global offices, ensuring fast, professional, and customer-oriented service.
Troubleshoot and resolve hardware, software, and network-related issues on both Windows and (mostly) macOS environments.
Manage IT requests and incidents related to cloud services and enterprise applications, including Microsoft 365, Slack, Zoom, and additional SaaS platforms used internally.
Administer and monitor cloud-based infrastructure components, including Azure AD, Intune, Kandji, and AWS services, as part of the companys internal IT ecosystem.
Lead and execute IT processes for employee onboarding and offboarding, including systems provisioning, access governance, device setup, and security compliance.
Collaborate closely with the Systems and Security teams to identify, escalate, and resolve complex technical issues, as well as improve IT workflows and automation.
Provide AV support for the company auditorium and conference rooms, including management and troubleshooting of Zoom Rooms, Polycom systems, and other video-conferencing technologies
Participate in IT projects and initiatives with other teams, helping improve our internal systems and the overall employee experience.

we are a global leader in control systems for quantum computing, a field on the verge of exponential growth. Our innovative hardware and software mark a groundbreaking approach in quantum computer control, scaling from individual qubits to expansive arrays of thousands. At the core of our company lies a passionate and ambitious team committed to reshaping the construction and operation of quantum computers. Our work is driven by a deep understanding of customer needs, driving us to deliver unparalleled solutions in this revolutionary field.
We are seeking a service-oriented and highly motivated IT Helpdesk Specialist to support our growing global team. The ideal candidate has hands-on experience with Microsoft 365, Windows and macOS environments, Atlassian tools, and IT onboarding/offboarding processes. This role involves daily collaboration with internal teams and external partners, management of IT assets, and the creation of clear end-user documentation. Strong communication skills and a passion for delivering exceptional service are essential.
Key Responsibilities
Employee Onboarding & Access Management
Lead the onboarding process for new employees in the Microsoft 365 (M365) environment.
Create and manage user accounts, assign licenses, and configure access using Entra ID (Azure AD).
Enroll new devices into Microsoft Intune and apply relevant policies.
Maintain and improve onboarding automation workflows to streamline employee setup.
Technical Support & Troubleshooting
Provide first-line support for Windows and macOS systems, including workstation setup, configuration, and maintenance.
Troubleshoot basic network, Ethernet, and Wi-Fi issues, escalating as needed.
Support corporate applications and productivity tools across the organization.
Investigate, diagnose, and resolve issues logged via the Atlassian Service Desk.
Tools & Platforms
Utilize Atlassian Service Management/Service Desk for incident, request, and task handling.
Use Jira Work Management for tracking activities and projects.
Create and maintain Confluence knowledge base articles, including end-user self-help guides and internal IT documentation.
Asset & Vendor Management
Manage global procurement of IT hardware, including laptops, accessories, and peripherals.
Track asset inventory throughout its lifecycle, ensuring proper allocation and return.
Collaborate with external partners, vendors, and consultants to resolve escalated issues and support IT projects.
Security & Compliance
Follow IT policies and procedures to ensure secure and compliant operations.
Assist in maintaining proper configuration standards across endpoints.
Support licensing, compliance checks, and software management in the M365 ecosystem.

we are seeking for a Hands-on IT Specialist who strives to work in a complex and ever-changing computing environment to join our ServiceDesk team. As a Helpdesk Technician, you will provide setup and maintenance of a complex technical infrastructure to effectively serve the entire organization, including installing, maintaining, deploying, and troubleshooting systems; responding promptly users' problems resolving them efficiently. Our ideal candidate has a strong technical orientation, is a creative problem-solver, a quick self-learner, a highly motivated individual seeking to advance in the field. Must also be a team player with a genuine willingness to assist, a strong commitment to given tasks, and have a great sense of humor
Responsibilities:
Provide IT support for the company infrastructure (hardware and software)
Install, configure, upgrade and troubleshoot Microsoft Windows, mac OS, and other applications.
First response for on-site IT network and equipment related issues
Implement onboarding process for new employees
Maintain backups
Support AV\Video conference rooms
Follow procedures and maintain the IT systems documentation
Provide after-hours support, and on-call when needed.

We are seeking a Global IT Manager to lead and evolve Fiverr’s worldwide IT operations. This senior role oversees our global IT strategy, service delivery, infrastructure, and support teams across multiple locations. The ideal candidate is a service-oriented, highly motivated, and forward-thinking technology leader who thrives in a dynamic, fast-growing, and IT-centric environment. As the Global IT Manager, you will act as Fiverr’s primary technology focal point for all offices and remote employees, ensuring exceptional IT experiences, operational excellence, and scalable growth. You will guide a high-performing global IT team, drive cross-regional consistency, and partner closely with Security, Engineering, Workplace, and other business units to support strategic initiatives. You will oversee all aspects of end-user services, device management, SaaS systems, IT asset lifecycle, automation, compliance, and global support frameworks. While this is a leadership role, it remains hands-on with direct involvement in complex escalations, architecture decisions, and critical infrastructure improvements.

What am I going to do?:


* Lead, mentor, and grow Fiverr’s global IT team, including regional IT leads, support engineers, and specialists.
* Own the global IT roadmap: driving standardization, modernization, and long-term scalability.
* Oversee global Tier 1-2 support operations and ensure world-class service levels across time zones.
* Manage the full lifecycle of end-user hardware (primarily macOS), SaaS platforms, identity systems, and collaboration tools.
* Define and optimize global IT processes, documentation, and KPIs.
* Partner with Security and Engineering teams to maintain a robust, secure, and compliant environment.
* Lead global technology rollouts, office build-outs, network upgrades, and enterprise tool implementations.
* Serve as the escalation point for complex technical and operational issues.
* AI-driven - Champion automation, simplification, and system integrations to enhance efficiency
* Manage IT budgets, vendor relationships, and procurement processes.

Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

We're looking for a talented Operation Specialist to join our team and paly a crucial role in our success.
In this position you will:
Coordinate and execute daily operational tasks, ensuring compliance with company standards and industry regulations.
Manage inventory, including ordering, receiving, and maintaining optimal stock levels.
Address operational issues and inquiries in a timely and professional manner.
Prepare and present reports on operational performance, highlighting successes and areas for improvement.