דרושים » מחשבים ורשתות » Senior system Engineer - Shoham

we are seeking a hands-on IT Manager to lead and scale our local IT operations. This role combines technical expertise with strong leadership, ensuring the companys infrastructure, systems, and support processes run securely, efficiently, and reliably.
The IT Manager will own all aspects of day to day IT operations from help desk and endpoint management to systems administration, security implementation, and IT strategy execution. This is a leadership position for someone who thrives on solving complex problems, driving operational excellence, and mentoring a growing technical team.
Key Responsibilities:
Management and Leadership-
Lead and mentor the IT team, including full time and student members.
Build and maintain a service oriented culture focused on reliability, security, and continuous improvement.
Define and track IT operational KPIs, SLAs, and process documentation.
Writing documentation and maintaining the teams knowledge base.
Collaborate with other departments to ensure smooth technology operations and compliance alignment.
Deal with Technical and managerial escalations.
Hands-On Technical Operations-
Serve as the senior escalation point for technical incidents, outages, and escalations.
Manage and maintain company IT infrastructure, endpoints, and network environment.
Oversee user lifecycle management onboarding, offboarding, permissions, and access control.
Administer SaaS platforms such as Google Workspace, Atlassian, Slack and HubSpot.
Deploy and manage MDM systems (Jamf, Intune) for endpoint compliance and security.
Lead automation initiatives using scripting tools .
Ensure system reliability, patch management, and IT asset tracking.
Maintain and enforce IT security standards and best practices.

We are looking for a DevOps Team Lead to join our R&D team and help shape the future of metabolic health by building the scalable infrastructure powering globally used devices and apps.

If you are an experienced DevOps professional with strong leadership skills, passionate about making an impact, and excited about working in dynamic, production-scale environments - This might be the role for you.

As a DevOps Lead at Lumen, you will lead our DevOps team of professionals, guiding the design, development, deployment, and monitoring of our infrastructure and products. You will play a crucial role in building robust, scalable systems, ensuring production stability, and implementing best practices.

Our ideal candidate is a strong people leader with deep technical expertise in Kubernetes and cloud environments, thrives in collaborative settings, and continuously seeks to improve technology and processes.

Responsibilities

Grow and guide a high-performing DevOps team, fostering technical excellence and collaboration
Partner with product and engineering teams to deliver resilient, high-performing features at scale
Drive the design, implementation, and maintenance of monitoring, logging, and alerting systems (e.g., Prometheus, Grafana, Loki, Alertmanager)
Secure, scale, and manage our production cloud environments
Establish and promote best practices in infrastructure, observability, configuration management, and system hardening
Continuously assess and enhance our infrastructure in line with industry standards and emerging technologies
Lead ongoing cloud cost optimization efforts, ensuring infrastructure efficiency
Manage and improve CI/CD pipelines for fast, safe, and reliable delivery

Were seeking a hands-on and forward-thinking System Team Leader to drive operational excellence across our companys global IT infrastructure. In this role, you will lead a team of skilled System Administrators, ensuring efficient delivery of IT services, robust infrastructure performance, and alignment with security, compliance, and SLA standards. The ideal candidate is a strong technical leader who thrives on problem-solving, innovation, and continuous improvementcapable of balancing day-to-day operations with long-term strategic initiatives.
Responsibilities:
Lead and mentor a skilled team of System Administrators, managing workload, priorities, and professional growth.
Oversee the installation, configuration, updating, and troubleshooting of IT services across corporate and R&D lab environments.
Manage and enhance cloud-based applications and services, including Office 365, Microsoft Intune, AWS, Azure, and related endpoint security solutions.
Ensure daily operational excellence for IT infrastructure, systems, network, and services.
Coordinate and manage IT projects, from planning through execution, in alignment with corporate objectives.
Proactively monitor and optimize network performance, availability, utilization, and Quality of Service (QoS).
Operate in alignment with corporate security standards and regulatory requirements, maintaining compliance across IT operations.
Develop and implement innovative IT solutions leveraging AI, automation, and BOT technologies to enhance operational efficiency.
Oversee system team activities to ensure alignment with IT SLA commitments, driving timely resolution, service quality, and operational reliability.

The company Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a GTM Growth Lead for Israel and Digital Native Start-ups at our company Cloud, you will act as the chief business officer for the sub-region, driving the execution and optimization of go-to-market strategies. You will be involved in coordinating cross-functional teams including, marketing, partners and services to ensure field execution aligns with annual goals. You will adapt strategies based on market feedback and customer needs, serving as the bridge between the field and leadership.
our company Cloud accelerates every organizations ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage our companys cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to our company Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
Foster a collaborative community by enabling knowledge sharing and best practices among field teams, partners and go-to-market stakeholders while driving effective execution of GTM plays in the sub-region to align with top-performing account strategies.
Collaborate with practice GTM and regional leads to refine strategies using sub-regional insights while assessing propensity modes to validate play-to-market fit.
Analyze cross-product portfolio performance to identify and capitalize on growth opportunities.
Support the practice GTM in delivering quarterly/monthly business reviews by consolidating sub-regional insights and tracking GTM initiative progress.
Collaborate with cross-functional teams to gather feedback, design inspiring programs and drive organizational momentum.

We are looking for a passionate and experienced Help Desk Team Lead to join our global IT team! If you have a strong background in end-user support, leadership skills, and a drive to improve service delivery and efficiency, wed love to hear from you.
In this position, you will lead a regional Tier 1 support team, drive KPIs, optimize daily operations, and implement service improvements while maintaining a hands-on approach.
Key Responsibilities
Manage 610 Tier 1 Help Desk agents supporting IL, EMEA, and APAC regions
Be onsite at least 4 days a week
Own the Help Desk KPIs (e.g., resolution time, response time, reopen rates)
Ensure high-quality support via phone, portal, chat, and walk-in
Monitor ticketing queues and drive performance against SLA
Work closely with HR, IT Ops, and Security on user lifecycle processes
Oversee knowledge base creation, documentation, and training
Support both Windows and Mac OS environments
Drive onboarding and offboarding operational excellence
Conduct regular 1:1s, feedback sessions, and cross-training within the team
Participate in planning and implementing automation and AI solutions for Tier 1
Provide hands-on support when needed, especially in peak or crisis situations.

We are rapidly growing into various verticals as stated above and looking to grow our team with a developer relations leader. This role is a key member of the team that would manage our technical engagements in leading industries such as general AI/ML applications development, consumer internet, AI on embedded systems and others; and to evangelize our portfolio of technologies and accelerate its adoption among developers. Have strong technical competence and the ability to be a leader who can function effectively and independently in a matrixed environment to groom and guide developers. This is a regional role covering Israel's AI ecosystem.

What you will be doing:

Develop a technical strategy to ensure our platforms adoption for selected industries, focusing on your priority industries and use cases

Establish relationships with technical leaders in organizations and communities, specifically developers, startups and ISVs within the industries.

Evangelize and develop our leadership position by accelerating the availability of GPU-accelerated AI and data Science applications in the specified market by helping developers understand the value of our hardware products and SDKs in addressing critical development opportunities

Lead participation in targeted customer and industry developer events and activities. Chair technical activities spanning product divisions and sales geographies, particularly with solution architects, software developers and engineering resources, developer marketing contribute towards our local ecosystem strategy and development of our value messaging for your customers.

Be the key advisor to how we are differentiated. You will become a technology mentor and focal point for the software developer community.

We are looking for a new Tier 3 Team Leader talent to join our team!
Key Responsibilities
Lead and manage a team of senior Tier 3 Support Engineers across EMEA/APAC.
Act as a technical mentor, guiding the team through deep investigations involving network protocols, VPNs, cloud integrations, and Linux systems.
Own escalations from high-value enterprise customers, driving resolution and ensuring customer satisfaction.
Collaborate cross-functionally with Product, R&D, Sales, and Customer Success to remove blockers and improve the customer experience.
Drive internal projects, process improvements, and training programs to scale the teams capabilities.
Support global initiatives and align with counterparts in the US to ensure consistent follow-the-sun support coverage.
Represent the customers voice internally, identifying trends, recurring issues, and areas for improvement.
Maintain a hands-on technical presence - this is a player-coach role.