דרושים » מחשבים ורשתות » IT Operations Technical Lead

We are on an expedition to find Technical Delivery Engineer, someone who is passionate about creating intuitive, out-of-this-world In this role, you will lead end-to-end implementation and deployment projects of platform in customer environments, working hands-on with AI on-prem and hybrid infrastructures.
Youll collaborate closely with Product, Architecture, and R&D teams, while serving as a trusted technical partner for customers and senior stakeholders. From planning and execution to troubleshooting and continuous improvement, you will own the full delivery lifecycle and ensure every deployment is reliable, seamless, and impactful.
:Responsibilities
Lead end-to-end project delivery in close collaboration with Product, Architecture, R&D, and Solutions teams, as well as customer executives and senior stakeholders.
Plan, coordinate, and execute complex on-premises deployment projects.
Take a hands-on role in deploying platform within customer environments.
Serve as the technical escalation point for issues related to product deployment and implementation.
Develop, maintain, and continuously improve project delivery processes and knowledge-sharing practices.
Communicate project status, milestones, risks, and dependencies clearly to internal teams and customer stakeholders, ensuring transparency and alignment throughout the delivery lifecycle.

Were seeking an exceptional IT System Administrator to join our IT team in Tel
Aviv. If youre passionate about IT, thrive in dynamic environments, and love working with cutting-edge technology, this is your opportunity to make a difference!
What will you actually be doing?
Build and optimize infrastructure to support hundreds of users.
Play a key role in decision-making for IT processes and systems.
Oversee monitoring, maintenance, configuration, and system reliability.
Automate repetitive tasks to increase efficiency and innovation.
Collaborate across teams to ensure a secure and productive digital environment.

we are a global leader in control systems for quantum computing, a field on the verge of exponential growth. Our innovative hardware and software mark a groundbreaking approach in quantum computer control, scaling from individual qubits to expansive arrays of thousands. At the core of our company lies a passionate and ambitious team committed to reshaping the construction and operation of quantum computers. Our work is driven by a deep understanding of customer needs, driving us to deliver unparalleled solutions in this revolutionary field.
We are seeking a service-oriented and highly motivated IT Helpdesk Specialist to support our growing global team. The ideal candidate has hands-on experience with Microsoft 365, Windows and macOS environments, Atlassian tools, and IT onboarding/offboarding processes. This role involves daily collaboration with internal teams and external partners, management of IT assets, and the creation of clear end-user documentation. Strong communication skills and a passion for delivering exceptional service are essential.
Key Responsibilities
Employee Onboarding & Access Management
Lead the onboarding process for new employees in the Microsoft 365 (M365) environment.
Create and manage user accounts, assign licenses, and configure access using Entra ID (Azure AD).
Enroll new devices into Microsoft Intune and apply relevant policies.
Maintain and improve onboarding automation workflows to streamline employee setup.
Technical Support & Troubleshooting
Provide first-line support for Windows and macOS systems, including workstation setup, configuration, and maintenance.
Troubleshoot basic network, Ethernet, and Wi-Fi issues, escalating as needed.
Support corporate applications and productivity tools across the organization.
Investigate, diagnose, and resolve issues logged via the Atlassian Service Desk.
Tools & Platforms
Utilize Atlassian Service Management/Service Desk for incident, request, and task handling.
Use Jira Work Management for tracking activities and projects.
Create and maintain Confluence knowledge base articles, including end-user self-help guides and internal IT documentation.
Asset & Vendor Management
Manage global procurement of IT hardware, including laptops, accessories, and peripherals.
Track asset inventory throughout its lifecycle, ensuring proper allocation and return.
Collaborate with external partners, vendors, and consultants to resolve escalated issues and support IT projects.
Security & Compliance
Follow IT policies and procedures to ensure secure and compliant operations.
Assist in maintaining proper configuration standards across endpoints.
Support licensing, compliance checks, and software management in the M365 ecosystem.

Are you a customer-focused problem solver with a passion for technology? We are seeking a Technical Support Engineer to provide exceptional support for our next-generation security solutions.
This role is more than just troubleshooting-it's an opportunity to lead initiatives, solve complex technical challenges, and have a direct impact on our customers' success in a dynamic, agile environment.
What You'll Do:
Customer Support & Troubleshooting:
Act as the primary technical point of contact for customers, ensuring timely and effective resolution of complex technical issues.
Diagnose, troubleshoot, and resolve issues related to networking protocols, security solutions, and system configurations.
Advocate for customers by understanding their environments, challenges, and goals, delivering tailored solutions to enhance their experience.
Escalation & Incident Management:
Manage escalations, coordinating with engineering and product teams to address critical issues.
Maintain detailed documentation of incidents, ensuring accurate reporting and comprehensive follow-ups.
Identify opportunities to prevent future issues through proactive monitoring and problem analysis.
Process Improvement & Automation:
Design and implement automation tools to improve efficiency in support processes and enhance customer satisfaction.
Contribute to the development of internal tools and scripts to simplify troubleshooting and support workflows.
Collaboration & Knowledge Sharing:
Work closely with cross-functional teams, including Customer Success, Product, and Engineering, to align technical strategies with customer needs.
Develop and maintain knowledge base articles, technical guides, and best practices for internal and external audiences.
Provide mentoring and guidance to junior support engineers, fostering a culture of continuous learning and improvement.

We are seeking a Global IT Manager to lead and evolve Fiverr’s worldwide IT operations. This senior role oversees our global IT strategy, service delivery, infrastructure, and support teams across multiple locations. The ideal candidate is a service-oriented, highly motivated, and forward-thinking technology leader who thrives in a dynamic, fast-growing, and IT-centric environment. As the Global IT Manager, you will act as Fiverr’s primary technology focal point for all offices and remote employees, ensuring exceptional IT experiences, operational excellence, and scalable growth. You will guide a high-performing global IT team, drive cross-regional consistency, and partner closely with Security, Engineering, Workplace, and other business units to support strategic initiatives. You will oversee all aspects of end-user services, device management, SaaS systems, IT asset lifecycle, automation, compliance, and global support frameworks. While this is a leadership role, it remains hands-on with direct involvement in complex escalations, architecture decisions, and critical infrastructure improvements.

What am I going to do?:


* Lead, mentor, and grow Fiverr’s global IT team, including regional IT leads, support engineers, and specialists.
* Own the global IT roadmap: driving standardization, modernization, and long-term scalability.
* Oversee global Tier 1-2 support operations and ensure world-class service levels across time zones.
* Manage the full lifecycle of end-user hardware (primarily macOS), SaaS platforms, identity systems, and collaboration tools.
* Define and optimize global IT processes, documentation, and KPIs.
* Partner with Security and Engineering teams to maintain a robust, secure, and compliant environment.
* Lead global technology rollouts, office build-outs, network upgrades, and enterprise tool implementations.
* Serve as the escalation point for complex technical and operational issues.
* AI-driven - Champion automation, simplification, and system integrations to enhance efficiency
* Manage IT budgets, vendor relationships, and procurement processes.

Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

we are a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike traditional tools, our company uses runtime data proactively for risk prioritization and posture insights, ensuring teams focus on what truly matters. With industry-leading efficiency and eBPF-powered sensors, our company uses runtime data proactively for risk prioritization and posture insights, delivers comprehensive capabilities, including agentless cloud posture discovery, real-time threat protection, and integrated API security. From misconfigurations to malware defense, our company uses runtime data proactively for risk prioritization and posture insights, ensures end-to-end, cost-effective cloud infrastructure protection. At our company uses runtime data proactively for risk prioritization and posture insights,, youll have the opportunity to think creatively, explore new ideas, and use your skills to make a meaningful impact on our growth.
our company uses runtime data proactively for risk prioritization and posture insights, Security is seeking a motivated and customer-focused IT Help Desk Specialist to support our rapidly growing team in Tel Aviv. As the first point of contact for IT-related issues, you will play a critical role in ensuring smooth day-to-day technical operations across the organization. This role requires strong technical troubleshooting skills, a service-oriented attitude, and the ability to support a global team.
Responsibilities:
Serve as the primary point of contact for employees seeking IT support through the ticketing system, email, or in-person assistance.
Troubleshoot and resolve issues related to hardware, software, networking, and mobile devices.
Support Windows, macOS, Microsoft Office, Google Workspace, and other standard tools.
Set up and configure new user accounts, laptops, peripherals, and mobile devices.
Manage user onboarding and off-boarding, including hardware and account provisioning.
Document support activities and maintain internal IT documentation.
Track and manage IT inventory, software licenses, and asset lifecycle.
Support office IT infrastructure, including video conferencing systems, printers, and networking equipment.

We are looking for a hands-on IT System Administrator to join our IT team and take ownership of our internal IT environment. You will manage and support our Microsoft 365 ecosystem, endpoint devices (Windows & macOS), security and compliance, networking, and core SaaS applications.
:Responsibilities
Manage day-to-day IT operations and act as a technical escalation point for complex end-user and system issues.
Administer and maintain Microsoft 365, Entra ID (Azure AD), Exchange Online, Intune, and SharePoint.
Configure, support, and troubleshoot endpoint devices across Windows and macOS environments (Linux - advantage).
Manage device security and compliance using MDM solutions across platforms (Windows and macOS).
Support and maintain SaaS applications, including Jira, Zoom, Slack, and other business tools.
Manage, operate, and troubleshoot firewall and VPN environments, including FW (FortiGate / FortiClient).
Maintain clear and up-to-date technical documentation.
Participate in IT projects, system improvements, and process automation using PowerShell and/or Bash.

Required Help Desk specialist
If youre looking to be part of a fast-growing company thats disrupting the payments industry by building transformative technology, then join our team and play a pivotal role in developing the future of fintech.
Key Responsibilities:
Provide remote and on site IT support to employees across Israel, Iceland, Colombia, and Singapore.
Ensure continuous operational support for users in multi region and hybrid work environments.
Manage onboarding and offboarding processes, including account setup, hardware provisioning, and license management.
Administer and maintain SaaS tools and systems (Google Workspace, Atlassian, HubSpot, Slack, Zoom,).
Deploy, configure, and manage end-user devices (macOS and Windows) via MDM systems such as Jamf, or Intune.
Manage hardware inventory and peripheral equipment across all offices.
Create and maintain IT documentation, playbooks, and internal knowledge base articles.
Monitor and resolve service requests via the companys ITSM/ticketing system (Jira Service Management).
Collaborate with the Security, People Ops, and Engineering teams to enforce IT security standards and compliance.
Participate in global IT projects, infrastructure improvements, and automation initiatives.