We are looking for a Sales Operations Account Manager to join us! Responsibilities:
* Point of contact for customer operational issues
* Order processing from PO to delivery, ensuring optimal practices are applied.
* Ensure the timely and successful delivery of our products according to SE committed dates and customer needs.
* Manage customer escalations, initiate and execute resolutions.
* Hold periodic forecast process with the customers. Measure, raise flags and manage customer stock, booking and shipments
* Work with Finance department to resolve invoice, credit and pricing issues.
* Track and monitor customers agreement and incentive plans.
* Issue weekly reports, reflecting order status & financial aspects.
* Ensure an appropriate order flow with the compliance to organizational policies.
* Improve processes, build KPIs and lead automation.
* Frequent communication with worldwide SolarEdge interfaces: customers, operations, planning and sales managers
Country:
Israel
City:
Herzliya
Requirements: * BSc in Industrial Engineering, Economy or Accounting from a recognized university.
* Excellent English - a must. More languages (mainly German, Italian, French) an advantage.
* 2-3 years of experience in a similar role, with exposure to operation management, account management, and working across multiple interfaces an advantage.
* Proficiency with Microsoft Office, strong proficiency in Excel.
* Self-starter, ability to operate multiple tasks in a fast paced business environment.
* Team player and excellent communication skills. SolarEdge recognizes its talented and diverse workforce as a key competitive advantage. Our business success is a reflection of the quality and skill of our people. SolarEdge is committed to seeking out and retaining the finest human talent to ensure top business growth and performance.
This position is open to all candidates.