Were looking for a Junior Data Analyst whos passionate about turning data into actionable business insights. This role is a unique opportunity to join our Duty Drawback team, where youll play a key part in optimizing one of our most impactful operational programs.
Youll work alongside experienced analysts and cross-functional stakeholders, using data to drive decisions, support strategic initiatives, and ensure smooth and accurate claim operations. If youre detail-oriented, curious, and excited about growing your analytical skills in a fast-paced environment, this role is for you.
Your Responsibilities:
Analyse operational data to support duty drawback claim generation and compliance with customs regulations.
Build and maintain reports and dashboards that track key program KPIs and performance metrics.
Support ongoing analysis of merchant participation to uncover untapped revenue opportunities.
Collaborate with BI and data teams to validate SQL queries and improve data accuracy.
Prepare data extracts for audits, compliance checks, and cross-functional reporting.
Support improvements in process automation and reporting workflows.
Your Focus Will Be On:
Data Collection & Insight Generation Creating visibility into operational performance and identifying improvement areas.
Technical Execution Assisting with claim preparation, query validation, and audit readiness.
Program Support Support the team to lead strategic work by managing the analytical backbone.
Requirements: BA/BS degree in a related field (e.g., Economics, Business Administration, Engineering, or similar Mandatory.
Proficiency in Excel and working knowledge of SQL Mandatory.
Experience with BI tools (e.g., Looker, Tableau, Power BI) and working with large datasets Mandatory.
Proficiency in English for effective communication and reporting.
Strong analytical skills and attention to detail.
Self-starter with the ability to manage multiple tasks and deadlines independently.
Great communication and collaboration skills.
Bonus Points If You Have:
Experience in data analysis, financial operations, or a technical operations role.
Experience with customs, international trade, or duty drawback programs.
Familiarity with merchant operations, VAT/duty rules, or government portals.
Background in operational KPI reporting or program performance monitoring.
This position is open to all candidates.