דרושים » הנדסה » Payments Operations Specialist

We are looking for a Chargeback Specialist to join its growing team and become a domain expert in a dynamic, fast-paced environment.
The Chargeback Specialist will work with multiple payment providers and tools, analyze and respond to chargebacks, and closely monitor trends for both brands and shoppers. This role involves cross-functional collaboration with various teams, aiming to optimize payment dispute resolution and drive continuous operational improvement through data and process enhancement.
Responsibilities:
Conduct thorough investigations across different payment providers to identify trends and root causes of disputes
Collect and analyze data on dispute volumes, reasons, and outcomes to generate actionable insights
Build and maintain an operational chargeback data center to ensure accurate tracking and reporting
Review and respond to chargebacks and retrieval reports using a data-driven approach
Develop and implement efficient processes to improve dispute resolution success rates
Ensure data accuracy, consistency, and availability for analysis and reporting
Collaborate with teams including Fraud, Customer Service, and Finance to prepare effective dispute responses.

We are looking for an experienced Finance & Ops Strategy and Solution Manager is responsible for planning, execution, and communication of strategic initiatives in the Finance & Operations organization. This role involves coordinating with various departments, ensuring that project goals align with business objectives, and delivering projects on time.


What youll be spending your time on:


Lead strategic initiatives that improve financial and operational performance.
Serve as a solutions partner for Finance and Ops teams: identifying pain points and delivering innovative, tech-enabled solutions.
Project Planning and Execution: Develop detailed project plans, including scope, objectives, timelines, and resource allocation. Ensure projects are executed according to plan and adjust as necessary.
Manage end-to-end project lifecyclesfrom ideation and requirements gathering through implementation and post-launch support.
Stakeholder Management: Collaborate with stakeholders across different departments to gather requirements, provide updates, and ensure alignment with business goals.
Performance Tracking: Establish key performance indicators (KPIs) and track project progress against these metrics. Provide regular status reports to stakeholders.
Promote innovation within the organization: Identify opportunities for process improvements and implement best practices to enhance project delivery.
Develop ops strategy: Lead mid-to-long-term operational strategies and programs to support business growth, compliance, financial and operational efficiency.
Strategic planning: Align the org with company goals and strategy; define and monitor KPIs and targets, oversee departmental yearly plan.

We offer hope to patients suffering from rare and severe diseases, by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead, and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve. We are a dynamic, fast-paced company, operating in over 25 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us! We are hiring an FP&A Analyst and Business Partner to join our corporate team in Israel.
Responsibilities:
Labor analytics:
* Conduct detailed analysis of workforce trends, labor costs, and productivity metrics.
* Develop and maintain models for forecasting labor demand and supply.
* Collaborate with HR and operational teams to gather data and insights for workforce planning.
* Prepare regular reports and presentations for senior management regarding labor and workforce analytics.
* Monitor and analyze variances between actual and forecasted labor costs.
* Support the annual budgeting and quarterly forecasting processes related to labor expenses
* Identify opportunities for cost optimization and efficiency improvements within the labor and workforce domain.
* Stay updated on industry trends and best practices in labor analytics and workforce planning.
Business partner / FP&A Analyst:
* Act as a trusted advisor to HR and departmental leaders, translating financial data into actionable insights.
* Monitoring and consolidating the financial information and produce relevant BI reports.
* Delivering key financial forecasting, along with insightful performance reporting and analysis, while engaging various stakeholders in the company
* Preparing detailed analysis, trends and KPI presentations for key stakeholders
* Building financial models and methodologies, supporting the measuring and planning of the
* corporate level performance Analyzing profitable measures, by comparing actual, forecast and
* budgets.
* Leading various ad-hoc analysis and process improvement projects to drive efficiency and scale.
* Provide actionable recommendations based on financial analysis and scenario modeling.

We are hiring an FP&A Analyst and Business Partner to join our corporate team in Israel.

Responsibilities:
Be the finance business partner and advisor to our business units: Build strong, trust-based relationships and collaborate with senior management to align financial plans with operational goals and KPIs.
Overseeing financial results and company budget activities.
Monitoring and consolidating the financial information and producing relevant BI reports.
Delivering key financial forecasting, insightful performance reporting, and analysis while engaging various stakeholders in the company.
Preparing detailed analysis, trends, and KPI presentations for key stakeholders.
Building financial models and methodologies, supporting the measuring and planning of the corporate-level performance
Analyzing financial measures, as well as OPEX, by comparing actual, forecast, and budgets.
Leading various ad-hoc analysis and process improvement projects to drive efficiency and scale.
Proactively improve, optimize, and automate financial processes to meet the needs of a dynamic and fast-growing business environment.
Ensure compliance with accounting standards and internal policies.

The Strategic planning and operations Manager will be responsible for unit finances, preparing profit and loss budgets, ongoing dealings with company partners, managing internal interfaces, and undertaking business development decisions within the unit.

In addition, He/she will Take an active role in engaging with the partners and serve as the GM's right hand.

Responsibilities:
Analysis of the economic sustainability of the division's activities and profit analysis.
Analysis of trends and building scenarios and forecasts.
Preparation of budget, LE, LRP, and managing budget control.
Inventory analysis and planning.
On-going analysis targeted to meet sales targets (planning versus execution)
Prepare presentations and conclusions with business insights based on data analysis.
Examine and streamline unit processes.
Manage communication with partners and build business plans for overseas partners.
Troubleshoot and problem-solve.
On-going contact with the Market Access Division in the company.
Meetings with unit managers and assessing sales targets.
In touch with the Business and Corporate Development Division to examine new business opportunities and initiatives.

We are looking for a highly motivated Junior Product Manager & Operations Associate to join our team!
This role is ideal for an Industrial Engineering and Management graduate who wants to gain hands-on experience in product operations while supporting product-related tasks in a dynamic environment.
Responsibilities:
Assist in daily product operations, including data collection, documentation, and process coordination.
Support product managers with research, feature tracking, and user feedback analysis.
Collaborate with cross-functional teams to ensure smooth execution of product-related tasks.
Handle operational and administrative tasks to improve workflows and efficiency.
Monitor product performance metrics and assist in generating reports.