לוח משרות דרושים מנהל תיקי לקוחות במרכז

We are looking for a Renewals Manager to own and drive the renewal experience for Cynet customers and partners. This role is responsible for ensuring renewals are executed on time, with clear visibility, and with strong internal alignment, while delivering a consistent and professional renewal experience.
The Renewals Manager works closely with Customer Success, Sales, and Finance, acting as the operational owner of renewals and a point of escalation when needed. This is a renewals execution role, not a new business sales role.
What will you do
You will manage renewals end-to-end, ensuring they progress smoothly from early engagement through closure. You will coordinate communication, identify and surface risks early, and maintain momentum throughout the renewal cycle.
You will maintain clear and up-to-date visibility into renewal status and forecasts, ensuring activity and changes are accurately reflected in Salesforce. Strong operational discipline and follow-through are critical in this role.
You will lead renewal-related communication with partners and customers, working in close alignment with Customer Success Managers to ensure consistent messaging and expectations.
You will support renewal commercials in line with internal policy, including Auto-renewal, adjustments such as downsell or uplift, and manage quoting and proposals through Salesforce. Where applicable, you will collaborate with Sales on upsell opportunities connected to renewals.
You will work cross-functionally to resolve issues, manage escalations, and support collections or suspension processes when required, ensuring renewals are handled efficiently and professionally.

we are looking for a Account Executive FSI0.
Key Responsibilities:
Develop and execute sales strategies targeting major Financial Services Industry accounts across Israel.
Drive new business development and expand existing customer relationships within FSI.
Consistently achieve or exceed quarterly and annual sales targets for licenses, support, and services.
Build and maintain strong C-level relationships within FSI accounts, identifying joint regional sales strategies.
Collaborate closely with channel partners to maximize sales efficiency and close large opportunities.
Lead named account penetration, account planning, and opportunity management within the FSI sector.
Manage a robust sales pipeline with accurate forecasting and progress tracking throughout the sales cycle.
Leverage internal and external resources, including sales engineering, professional services, marketing, and partner services, to maximize deal sizes.
Apply sales methodologies and processes to ensure high-quality service delivery.
Provide timely feedback to corporate functions such as product management and marketing to align offerings with FSI market needs.

The Account Manager is a relationship-driven, commercially-minded professional responsible for maximizing customer lifetime value through proactive renewal management and account expansion.
Youll lead a structured account management process across all segments, fostering long-term partnerships, ensuring on-time renewals, and uncovering upsell and cross-sell opportunities.
This role requires a strategic thinker with a passion for customer outcomes, strong process rigor, and the ability to collaborate cross-functionally to drive retention, growth, and advocacy
Responsibilities:
Design, execute, and continuously improve a scalable account management framework that drives proactive engagement, renewals, and expansion across all customer segments
Develop and execute strategic touchpoints to build trusted customer relationships, drive on-time renewals, mitigate churn risk, and position value-add solutions
Partner with Account Executives, Customer Success, and Solutions Engineering to align on business outcomes, identify growth paths, and ensure seamless contract execution
Accurately build and manage renewal quotes in HubSpot and support channel fulfillment where needed
Forecast renewals with rigor and accuracy, escalating at-risk accounts early and proposing mitigation plans
Track and optimize KPIs like retention rate, renewal velocity, and time-to-close
Ensure all renewal-related data and activities are captured in HubSpot and internal systems for reporting and handoff
Surface insights and advocate for improvements to process, packaging, and pricing based on customer feedback
Contribute to a customer-first renewal strategy that balances commercial discipline with a world-class experience

Were seeking an Account Executive- International Markets to drive growth within existing enterprise accounts across Europe and our international markets.

This role focuses on building strong customer relationships, introducing new products, and supporting adoption while collaborating closely with internal teams to maximize account success.

Responsibilities:
Build and maintain long-term relationships with existing customers across international markets.
Introduce and position new products and capabilities to enterprise level customers.
Collaborate closely with internal teams such as Product, Customer Success, and Marketing.
Understand customer needs, challenge assumptions when appropriate, and provide tailored solutions.
Identify potential growth opportunities within accounts and drive strategies to maximize value.
E2E sales cycle responsibility, manage accounts, set priorities, and work independently to meet and exceed objectives.

What youll do at our company
Communicate with clients to understand their needs and explain product value
Manage the full sales cycle for renewals, upsell and cross-sell using cross-departmental expertise as primary resources
Collaborate with internal departments to facilitate client needs fulfilment
Proactively engage cross-functionally to bring new product development, client engagement and competitive intelligence strategies to the larger team
Meet or exceed monthly and yearly revenue targets
Maintain accurate SFDC data: accounts, opportunities, pipeline and forecasts
Resolving complaints and preventing additional issues by improving processes
Acting as a client advocate with a focus on improving the buyer experience
Ability to build rapport and collaborate with others within the company and externally.

Medison offers hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets. As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead and work relentlessly to bring therapy to patients in need, no matter where they live. Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve. We are a dynamic, fast-paced company operating in over 25 countries on 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile, and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us! We seek a Senior Customer & Account Specialist to promote the company's product in hospitals and dedicated clinics in the southern region up to Jerusalem You will communicate with professional HCPs (physicians- Ophthalmologists and Endocrinologists, nurses, pharmacists) in a variety of channels, F2F and digital, to raise product awareness, answer queries, provide updated and reliable information, and be a part of the launch of this new product.

Responsibilities:

* Territory and customers management: MCCP update, Call plan adherence (CPA), identifying customer needs and suitable channels for communication.
* Organizing F2F appointments and meetings with HCPs
* Support HCPs' decision to optimize patient outcomes in an ethical way
* Lecture to physicians and medical personnel (according to the MC terms)
* Promoting company products
* Raise awareness of the unit's products and scientific update (EBM)
* Meeting both the business and scientific needs of healthcare professionals
* Development of new initiatives
* Creating collaborations and establishing professional relationships with HCPs
* Active participation in team meetings, including sharing information and best practices, reading relevant materials, preparing presentations, and marketing materials according to the team's needs.
* Open communication with customers and the company’s functions regarding the team's products
* Maintain a deep and current knowledge of the industry, trade association, competitors, and buyer dynamics, and focus effort on customer opportunities
* Working according to the company's practices, compliance codes, rules, and regulatory guidelines
* Report any safety information received during work to the Pharmacovigilance Department
* Attending conferences at any time is required.

City:
Petah Tikva