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SuperCom (NASDAQ: SPCB) is a trusted name in advanced tracking, identification, and security solutions since 1988. We deliver multi-disciplinary solutions that combine hardware, software, communications, and cloud-based platforms in the fields of secure identity, public safety, and smart monitoring. We are looking for a highly motivated, results-driven, and customer-focused Director of Sales to join our International Sales team. Reporting to the VP International Sales and based at our Tel Aviv headquarters, this role will be responsible for driving new business growth through the development, pursuit, and acquisition of government contracts for offender electronic monitoring solutions across the APAC region, with a primary focus on Australia and New Zealand (ANZ) . The position requires a strategic sales professional capable of building long-term customer relationships, managing complex government procurement processes, and expanding SuperCom's presence in key target markets. Primary Market Focus: Australia & New Zealand (ANZ), with broader responsibility across the APAC region over time. Job Responsibilities
* Initiate and execute government sales strategies across APAC, with a focus on Australia and New Zealand (ANZ)
* Develop and implement a regional sales strategy & business plan for penetrating new markets in APAC both through government tenders and direct sales.
* Examine marketing and sales statistics to identify opportunities and devise strategies for sales resources focus, maximum growth and increased market share.
* Develop and maintain a pipeline of new opportunities while closing existing opportunities.
* Onboard new partners and system integrators that fit with the market preferences and project scope needs
* Build executive relationships with C-level customers, local partners and distributors
* Manage RFPs, tenders
* Initiate and lead pre-sales activities: marketing activities, industry events, specifications, demos, PoC’s, presentations, commercial proposals, etc.
* Keep accurate weekly reporting on quarterly business opportunities and probabilities for the quarterly forecast
* Attends Tradeshows and other sales/marketing events as required.
* Travel is up to 50%, as needed.

Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor youll have a direct impact in helping our customers gain the most value from cloud technology. Youll craft and execute strategies to drive our customers adoption and use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.

Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. Youll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.

Key job responsibilities
* Youll build solutions, provide technical guidance and advocate for the customer
* Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
* Develop trusting relationships with customers, understanding their business needs and technical challenges
* Using your technical acumen and customer obsession, youll drive technical discussions regarding incidents, trade-offs, and risk management
* Consult with a range of partners from developers through to C-suite executives
* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from us.
* Solve a variety of problems across different customers as they migrate their workloads to the cloud.
* Uplift customer capabilities by running workshops and other enablement sessions.

our company is hiring Sales & Client Success Managers to join its sales & client success team based in Tel Aviv, Israel.
Job responsibilities:
Reach out to worlds leading companies and offer them partnerships in our conferences and events.
Work with our existing partners on sponsorships at our events or our production services for their own client events.
Work with your manager and our marketing team to identify new opportunities and create new leads for your pipeline
Create new initiatives and offers to amaze and delight your clients
Work with our CRM, marketing automation and conference management systems to accelerate your work, improve your performance and contribute to the production and overall success of our events.
Attend industry events and our own events to meet with your target market.

Were seeking an Account Executive- International Markets to drive growth within existing enterprise accounts across Europe and our international markets.
This role focuses on building strong customer relationships, introducing new products, and supporting adoption while collaborating closely with internal teams to maximize account success.
Responsibilities:
Build and maintain long-term relationships with existing customers across international markets
Introduce and position new products and capabilities to enterprise level customers
Collaborate closely with internal teams such as Product, Customer Success, and Marketing
Understand customer needs, challenge assumptions when appropriate, and provide tailored solutions
Identify potential growth opportunities within accounts and drive strategies to maximize value
E2E sales cycle responsibility, manage accounts, set priorities, and work independently to meet and exceed objectives.

We are looking for a Customer Retention Account Manager to join our team. The working model is hybrid, Monday through Friday.
As a Customer Retention Account Manager you will...
Responsible for the renewal of customer subscriptions in their assigned territory; this includes customer notification of upcoming renewal, discussing changes to their contract, and providing quotes directly to customers
Manage cadence for effective renewal forecasts and projections
Drive the renewals process in collaboration with the Strategic Sales team to preserve and improve customer contracts and relationships
In collaboration with Customer Success, Finance, Legal, Deal Desk, Procurement and Sales teams, own, drive and manage the renewal process, including renewal quotes and renewal opportunities to ensure renewals are processed accurately and on-time
Identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
Actively engage with key decision makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
Accountable for maintaining accurate customer renewal records including licenses, software expiration dates and customer contact information
Communicate effectively with customers and internal stakeholders to provide updates, resolve issues, and gather feedback
Identify accounts at risk and work to develop and execute mitigation plans

We are seeking a Customer Solutions Engineer to handle pre and post-sale technical activities and ensure:
Understanding the customer needs
Proposed tailored solutions to customers
Successful deployment and support of Waterfall Solutions at customer sites.
This role involves close collaboration with the sales and the customers, providing both technical expertise and hands-on assistance during sales process, system implementation and ongoing maintenance.
Responsibilities:
Working closely with sales teams on proposals and sales presentations.
Acting as a technical expert in meetings with customers and prospects.
Collaborating with customers to advise effective solutions incorporating our products.
Comprehending customer needs and devise solution requirements.
Answering customer requests for information as well as proposal requests.
Develop requirements and turn them into functional solutions.
Executing Demos and POCs on customer site.
Provide Tier 1-3 technical support, including issue reproduction, troubleshooting, and documentation of system events.
Perform onsite and remote installations of Waterfall products worldwide.
Diagnose, analyze, and resolve system issues, including root cause analysis and detailed reporting to customers.
Conduct onsite customer training during initial installation and as needed thereafter.
Manage assigned support cases and maintain accurate records in the companys tracking system.
Document all service and installation activities through detailed reports and logs.

Were looking for an Account Executive Public & Defense Sector to join the Sales team in Israel and spread the power of our company.
WHAT YOULL DO: 
Demonstrate deep understanding of our companys security solutions and their value to our customers.
Advise CISO-level executives in the government, defense, and public sectors.
Build relationships with customers and provide them with business insights about the product.
Consistently meet or exceed quarterly sales quotas by closing deals in a way that reflects our company values.
Maintain accurate pipeline management with expert-level forecasting.
Build effective working relationships with Solution Engineering, Customer Success, Product, Marketing, Delivery, and Executive teams to ensure strategy alignment and achieve company objectives.

Required Account Executive
Why Do You Want to Work With Us?
Unlimited Earning Potential - You will be given access to unlimited accounts and your earning potential will continue to grow with your success
We aim HIGH - Were a profitable company and continue to grow our revenue each year. We are looking to increase revenue between 50-100% in 2024 .
Were Bright and Focused - Work in a small, tight-knit group of highly engaged and intelligent people.
We are a family - We love the people we work with. Team breakfasts and lunches each week contribute to the family atmosphere.
More Details:
Performance will be measured based on predefined Sales KPIs and set quotas.
Work hours will often include US business hours.
English Mother Tongue required.
Office is based in Modiin, Israel.