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As the ultimate technical expertise within our Customer Support Engineering organization, you will own the most challenging escalations across the entire Evinced ecosystem, spanning web and mobile SDKs and diverse product frameworks.

This is a deeply hands-on mission for an engineer who thrives on dissecting unfamiliar code to resolve complex bugs at the source, effectively reducing the defect and feature-request burden on our core Engineering teams.

You will collaborate with a world-class group of support specialists, solution engineers, and TAMs who are united by a genuine passion for disruptive technology and our inclusive global mission.

Your Impact

Own resolution of the most complex, escalated technical issues across our multi-product portfolio, from reproduction to root cause to fix.
Support resolving bugs across different frameworks and languages.
Serve as the Tier-3 escalation point for Tier-2 support engineers and TAMs; own the boundary between Support and Engineering.
Partner closely with Engineering and Product on triage, prioritization and fixes, and drive faster resolution of customer-impacting defects.
Build diagnostics, tooling and knowledge content that scale the team's ability to resolve issues without pulling in engineering.
Mentor Tier-2 engineers and raise the technical bar of the support organization.

Joining our TAM organization, you will spearhead a first-of-its-kind digital engagement tier at Evinced - a scaled, digital-touch model built to ensure the long-term success of our customers.

This is a hands-on, customer-facing position that blends technical expertise with strong relationship management.

Youll serve as a trusted technical advisor - blending proactive account health and usage monitoring with hands-on support for customer implementations and optimization of our accessibility solutions. Youll onboard & guide customers through complex technical challenges, help them maximize the value of our products, and influence product direction through real-world customer feedback.

You'll be joining a team of highly skilled technical professionals passionate about solving hard problems and making a meaningful impact.

Your Impact

Own the health of a large portfolio of customers in a (mostly) digital engagement model, making sure product usage is healthy and customers are happy and getting the best of our value.
Proactively monitor account-health signals (usage, adoption, tenant health) and raise flags on churn risk early.
Run scaled engagement: one-to-many communications, targeted check-ins, schedule user interviews, and self-service resources.
Drive adoption and time-to-value across your book through proper onboarding and enablement.
Own a portion of the support tickets for your customers, resolving what you can and escalating cleanly, both to deepen your technical knowledge, understand customers' pain, and to relieve load on the Support team.
Partner with TAMs, Account Executives, Support, Engineering and Product to surface at-risk accounts and hand off expansion signals to the Account Executives.
Help build the digital engagement playbook, templates and knowledge content as the tier is created from scratch.

A great opportunity to enter the world of high-tech and technology training!

Work with B2B clients and leading technology companies while gaining hands-on experience in sales, business development, and client relationship management.

Responsibilities:
Identifying potential B2B clients for professional training programs and courses.
Managing end-to-end sales processes with both warm and cold leads.
Tailoring training solutions to clients needs.
Managing, developing, and maintaining relationships with business clients.

we are the global innovator and leading solutions provider of end-to-end wireless connectivity, specializing in transport, access, and AI-powered managed & professional services. Through our commitment to excellence, we empower customers to elevate operational efficiency and enrich the quality of experience for their end users.
Our customers include service providers, utilities, public safety organizations, government agencies, energy companies, and more, who rely on our wireless expertise and cutting-edge solutions for 5G & 4G broadband wireless connectivity, mission-critical services, and an array of applications that harness our ultra-high reliability and speed. our company solutions are deployed by more than 600 service providers, as well as more than 1,600 private network owners, in more than 130 countries.
Through our innovative, end-to-end solutions, covering hardware, software, and managed & professional services, we enable our customers to embrace the future of wireless technology with confidence, shaping the next generation of connectivity and service delivery.
our company delivers extremely reliable, fast to deploy, high-capacity wireless solutions for a wide range of communication network use cases, optimized to lower TCO through minimal use of spectrum, power, real estate, and labor resources - driving simple, quick, and cost-effective network modernization and positioning our company as a leading solutions provider for the connectivity everywhere era.
our company, the global innovator and leading solutions provider of 5G wireless transport, is looking for an Algorithm Engineer Team Lead.
In this role you will:
Lead our Algorithm team responsible for developing Radio core technologies for innovative wireless communication products.
Staying HO and develop algorithms and architectures for a high spectral efficiency modem in a challenging environment.
Simulate and test new HW & SW designs in Matlab and real-time, in a full modem and channel environment.
Collaborate with the VLSI, RF, SW and System groups.
Take end-to-end ownership, from the concept stages to the fully operational system.

We are looking for a SQL Developer to join our Information Systems Billing team!
The team is responsible for developing and maintaining business-critical SQL Server solutions that support the companys billing processes, data integrations, and organizational projects.

Responsibilities:
Develop complex business processes using Microsoft SQL Server.
Develop and maintain Stored Procedures, Functions, and Views.
Build and maintain SSIS packages for data migration and integration processes.
Develop data conversion and ETL processes.
Integrate data between multiple systems and databases.
Design, optimize, and maintain SQL indexes for high-performance environments.
Perform Unit Testing to validate developed solutions.
Work closely with business stakeholders to implement business requirements.
Write clean, maintainable, and well-documented code.

We are looking for an experienced RT Embedded Software Engineer to join a software division developing advanced radar and intelligence systems.

The role involves C/C++ development in Real-Time environments, system-level integration, and close collaboration with multidisciplinary hardware and software teams.

Responsibilities
Develop C/C++ software for Real-Time radar and intelligence systems.
Analyze and write system and software requirements.
Perform testing, optimization, debugging, and system-level integration.
Work in Host and Target environments.
Develop software for VxWorks and Embedded Linux operating systems.
Work with Docker-based environments.

We are looking for a Manual QA & Integration Engineer to work on complex systems. The role primarily focuses on manual software testing, alongside integration activities in laboratory environments and at customer sites.

During specific periods and according to project needs, integration activities may temporarily become a significant part of the role.

Responsibilities
Performing unit-level and system-level software testing, including test result analysis.
Analyzing requirements, writing test documentation, and conducting test reviews.
Identifying, analyzing, and resolving complex issues in real time.
Reporting defects and performing retesting following their resolution.
Performing end-to-end integrations in laboratory environments and at customer sites, including on-site system implementation.
Leading tasks and collaborating with multiple stakeholders, including development teams, product managers, and customers.

Your Role:
Design, develop, and maintain complex, scalable, and high-performance systems with a focus on writing clean, efficient, and maintainable code.
Collaborate with cross-functional teams, including product managers and architects, to implement technical solutions aligned with business objectives.
Provide input on architectural design and participate in technical planning to ensure long-term maintainability and compliance with standards.
Identify and troubleshoot production issues, conducting root cause analysis and implementing fixes to ensure system reliability.
Contribute to code reviews and technical discussions, sharing knowledge and fostering a culture of collaboration and continuous improvement.
Your Opportunity:
Develop critical components and systems that drive business outcomes, while maintaining and enhancing core infrastructure for scalability and reliability.
Participate in the design and development of new features, integrations, and enhancements to software applications, databases, and interfaces.
Support and improve automated testing and deployment processes to ensure smooth delivery of new features and system updates.
Collaborate with other senior engineers to drive the technical direction of projects and ensure high-quality software delivery.
Learn how to use the modern AI tools effectively and responsibly.

We are standing up a new, dedicated Cloud Risk domain inside our company Cloud Security, and we are looking for a Product Manager to own it end-to-end.
Cross-product impact. The capabilities you build are the risk infrastructure that every other domain in the product runs on. Every customer and nearly every workflow touches Cloud Risk. When the platform tells a security team, fix this first, that is your domain.
Full ownership. This is a true builders role. You will define the domain from the ground up with your own dedicated engineering team and a dedicated security researcher, bringing real innovation to how cloud risk is scored and prioritized, and turning a hard problem into the risk engine the entire product depends on.
Your Opportunity:
Own the vision, strategy, and roadmap for Cloud Risk domain, and shape it into a foundation that the whole product can build on.
Define how cloud risk is scored, prioritized, and explained across severity, exploitability, exposure, identity, and business context, so security teams trust what the platform surfaces.
Work side by side with your dedicated dev team, UX Designer, and security researcher to design and ship the risk model, the top risks experience, and the shared services other domains consume.
Translate high-volume, messy security findings into a clear, trustworthy what to fix first experience that cuts noise and speeds remediation.
Partner closely with the platform PMs who own CSPM, CIEM, CWP, DSPM, and more, because your domain powers all of theirs.
Align with our company One PMs to connect cloud risk with our company's broader exposure view, so risk is scored and prioritized consistently across the platform
Engage directly with customers, prospects, and the field to validate the risk model against real-world cloud environments and pressure-test prioritization.
Set success metrics, write crisp requirements, prioritize ruthlessly, and ship incrementally to learn fast.

We are looking for a Senior RT Embedded Engineer to join our design and development team, responsible for the full-cycle development of an innovative 4D imaging radar for the automotive sector. You will take a lead role in design and implementation of real-time software for a multi-core automotive SoC platform, consisting of embedded cores, DSPs and dedicated accelerators.

What will you do?
Be part of full-cycle development of embedded SW for innovative automotive radars.
Take a lead role in embedded system SW design and implementation on the industrys cutting-edge embedded SoC.
Integrate the teams SW over the real-time embedded controller. Bring SW to validation readiness to the validation team. Bring SW to the test vehicles.
Specify and balance system-SW requirements to achieve the run time restrictions of the compute platform.
Work in collaboration with the CTO and Algorithms team.

we are seeking a Senior Security Researcher to join our highly technical product research team working at the core of our security products.
This is a rare opportunity to join an elite security research team and do work that directly shapes our AI and Cloud products. Your research will span cloud infrastructure, AI systems, emerging platforms, and modern architectures.
You will perform novel security research, inform product direction, and contribute to our company's thought leadership in cloud and AI security.
We are looking for an exceptional security researcher who thrives on variety and can quickly develop expertise in new areas.
Your Role:
Drive research direction across multiple domains including cloud security, AI security, and emerging threat landscapes.
Perform novel security research to uncover new attack vectors, and adversary techniques across cloud and AI systems.
Translate research findings into actionable product capabilities, detection logic, and risk prioritization guidance.
Stay current with evolving threats across cloud platforms and AIecosystems, identifying where our company should invest next.
Write and speak about security research to strengthen our company's voice in cloud and AI security.
Collaborate with product and engineering teams to translate research into shipped capabilities.

Required Senior SW Engineer [Codegen]
We are modernizing analytics infrastructure with the first purpose-built ASIC processor, the Analytics Processing Unit (APU), for analytics and AI data workloads. Delivering up to 100x faster Apache Spark performance while cutting infrastructure TCO by 90%, the APU executes analytics operations directly in silicon with seamless integration and no code changes.
Job Description:
Join a multi-disciplinary team of experts operating at the core of our software stack
Lead the design and implementation of highly efficient algorithms that maximize our performance
Develop time-critical Python components that translate database operations to performant, hardware-optimized C++
Co-design the next generation of our architecture alongside Hardware & Software engineering leads
Research state-of-the-art algorithms and techniques for data analytics and hardware acceleration
Fly high with the SW, and dive in for a byte of the HW.

We are looking for a Senior DSP Software Engineer who will lead design and implementation of our innovative signal processing algorithms on the industry cutting-edge target platform, consisting of embedded cores, DSPs, and dedicated accelerators.

What will you do:
Perform analysis, design, implementation and validation of innovative MIMO imaging radar algorithms for next generation ADAS and autonomous
vehicles on our target platform.
Participate in SW architecture design and perform signal processing algorithm porting & optimization.
Address real-time constraints in a challenging memory/compute bound framework.
Be part of a goal-oriented workgroup and dynamic research & development environment.
Work in close collaboration with CTO and SW architecture team.