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Required Tier 3 Service Engineer
About The Position
Act as the highest level of technical escalation for Tier 1 and Tier 2 service teams, leading the resolution of complex technical issues.
Provide advanced remote technical support to global customers, partners, and field teams, including participation in the on-call rotation for after-hours support.
Lead technical service activities for local customers, including troubleshooting, coordination, issue ownership, and follow-up through resolution.
Collaborate closely with R&D, Quality Assurance, Product, and Operations teams to investigate recurring issues, improve system reliability, and drive effective corrective actions.
Develop, improve, and maintain service documentation, troubleshooting procedures, knowledge articles, and training materials.
Deliver technical training and knowledge transfer sessions to global service teams, distributors, and partners.
Support system validation, software upgrades, service readiness activities, and new product introductions from a service perspective.
Analyze service data, trends, and recurring failure patterns using Salesforce, Excel, BI tools, and other available reporting systems.
Ensure all service activities are performed in compliance with applicable Quality, Regulatory, and Safety standards.

Required BI Analyst
About The Position
Serve as primary point of contact for data analysis initiatives, esp. for Finance and Commercial related data. Gather requirements from stakeholders across the company and translate them into actionable specifications for dashboards and reports.
Design, develop, and maintain reliable and scalable dashboards, visualizations, and data solutions that support decision-making.
Author high-quality design documents for reports and semantic layers.
Establish and enforce robust data governance framework to ensure data integrity, data privacy, and compliance
Partner closely with stakeholders to review data on a regular basis and surface actionable insights.
Lead and mentor business data analysts across multiple units, ensuring consistent methodologies and best practices.
Monitor and improve data quality, resolving discrepancies across reporting systems.
Collaborate with IT, Data Engineering, and business teams to integrate and optimize data sources for reporting solutions.
Stay current with emerging data technologies and methodologies
Promote a data-driven culture by driving analytics literacy and recommending process and tool improvements. Contribute to the data strategy and roadmap.

Required Account Management Team Lead
Ready for a challenge?
Then this might be the place for you. Were a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether its a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role:
As Team Lead for the Account Management team, you will manage the activity, results, and development. In this dynamic role, were looking for someone who can:
Lead and mentor Account Managers to achieve qualitative and quantitative metrics.
Identify opportunities for process improvement and implement effective strategies.
Monitor team and restaurant partner KPIs to enhance satisfaction and performance.
Oversee daily operations, ensuring team members are equipped to provide optimal recommendations to our partners.
Collaborate with other managers to enhance best practices and align communication strategies.
Analyze market trends and competitor activities to optimize restaurant and customer experiences.
Support the Head of Account Management in strategic initiatives and operational tasks.
Coach and develop the team to excel in their roles.

Required B2B Marketing Manager
About this role:
As a B2B Marketing Manager for our brand in Tel Aviv, you will play a pivotal role in shaping and executing our brand strategy to drive sustainable and profitable growth. Your primary responsibility will be to develop and implement multi-channel marketing campaigns that align with our brand positioning and resonate with our target audience.
Leveraging your deep understanding of market insights, you will transform data into impactful campaigns that support our business objectives. Your expertise in analysis and strategic thinking will be key in identifying local growth opportunities and mitigating potential risks.
From planning and executing marketing initiatives to evaluating their success, you will ensure that every activity-whether local campaigns, customer activations, or PR efforts-is optimized to strengthen our B2B presence and effectively engage customers across Israel.
Responsibilities:
Competitive analysis of the B2B landscape and changing dynamics- conducting in-market surveys, round tables, participation in conferences, and relevant forums.
Drive new potential consumers in-bounds and SDR via B2B communication tools (Linkedin campaigns, Meta, Google, Taboola)
Drive existing customer success and retention efforts- Build and execute creative communication plan (newsletters, notifications, presentations, leaflets, etc.) to existing corporate admins and end users via (writing and communicating new product features, special events, unique benefits and propositions, etc.)
Budget Ownership & media planning:
Brief agencies, plan, execute, and evaluate winning marketing activities, ensure they are consistent with brand positioning across all touchpoints, and drive 10bis corporate users base growth.
Build strong relationships with internal and external stakeholders- acting as a contact point and B2B landscape expert
Own and maintain our B2B social media assets, driving brand presence, engagement, and content strategy across relevant platforms.
Reports to the Head of B2B Sales.