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We're looking for a Problem-Solving Enthusiast who thrives on finding solutions to complex technical challenges and approaches each issue with curiosity and determination. As a Process-Driven Organizer, you naturally create structure, documentation, and best practices that help maintain system integrity.
Your identity as a Customer-Focused Team Player means you understand that behind every ticket is a person needing assistance, and you're committed to delivering exceptional service while supporting broader team goals. These qualities make you an ideal candidate who can both manage the technical aspects of ServiceNow administration while maintaining the human connection that drives successful IT service management.
What Youll Actually Be Doing:
Administer and support core ServiceNow modules: Incident, Problem, Change, Request, CMDB, Knowledge, and others as implemented.
Configure and maintain forms, fields, views, workflows, UI policies, business rules, client scripts, catalog items, and reports.
Manage user access, roles, and group assignments across the platform.
Monitor platform health and performance; troubleshoot issues and ensure timely resolution.
Perform regular platform upgrades and patching activities, ensuring minimal disruption.
Assist with data imports, including Transform Maps, Data Sources, and Load scripts.
Collaborate with developers, stakeholders, and process owners to translate business requirements into effective ServiceNow solutions.
Maintain platform security and compliance in alignment with company policies.
Support integrations with other enterprise tools (e.g., Active Directory, SCCM, Jira, Azure).
Document changes, configurations, procedures, and best practices.
Participate in incident response and change management processes related to ServiceNow updates.

Were looking for a Microsoft Dynamics 365 CRM Administrator to lead the implementation and evolution of our Microsoft ecosystem, ensuring smooth operations, scalability, and top-tier user experience across departments. In this critical role, youll design and administer our Dynamics 365 CRM and Power Platform systems while supporting high-impact business processes, from partner onboarding to enterprise workflow automation.
Youll work closely with stakeholders across time zones and business lines to translate needs into scalable configurations and sustainable architecture. This role offers a high degree of autonomy and influence within a mission-driven, fast-paced fintech environment

Were looking for a Senior Microsoft Dynamics 365 Configurator / Developer to take the lead in building seamless, scalable internal systems that power our operations. This role is critical to deliver world-class experiences for both our teams and end users by configuring and integrating Microsoft Dynamics 365 CRM and the full Power Platform suite. Youll have significant autonomy, working across Power Pages, Power Automate, Teams, and SharePoint to design and implement best-in-class solutions. Your work will directly support regulatory compliance, partner success, and internal workflows, reducing tech debt and improving user experience.
As part of a remote-friendly team working mostly NY hours, youll collaborate with peers across time zones while growing your technical leadership.